TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from EFile doesn't work AGAIN Not sure why, my EFile that cost me $25 was rejected just like last year
Date published: 2021-03-31
Rated 4 out of 5 by from Good product. The RMD was CONFUSING for pensions. It was clear for federal retirees, but very UNCLEAR for federal survivor annuities!! Spent a lot of time and research trying to figure it out. I knew the correct answer, but the software was extremely confusing for the survivor annuity portion.
Date published: 2021-03-31
Rated 5 out of 5 by from Makes tax season less stressful! With the guided help within the program + TT Community online = less hair-pulling tax season
Date published: 2021-03-31
Rated 4 out of 5 by from Almost Awsome Great as usual except for one thing. There is a glitch in the software where the “continue” and “back” buttons were not visible. If you scrolled around the little hand would show and then the continue button would emerge very light. I called the help desk and they could not offer any solution. I finally had to work on my phone app which was fine.
Date published: 2021-03-31
Rated 5 out of 5 by from Completed this year's return fairly easily Have used TurboTax for many years. I found this years effort fairly simple and straight forward. I will continue to use TurboTax
Date published: 2021-03-31
Rated 5 out of 5 by from easy to file used to find 2019 agi and to file 2020 return today
Date published: 2021-03-31
Rated 5 out of 5 by from So easy and quick to use I have e--filed using online turbo tax for years. It is so easy and quick.
Date published: 2021-03-31
Rated 5 out of 5 by from Highly recommend It’s my 8th year using turbo tax. Easy to use and helpful along the way.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy Peasy Everyone I spoke with was super patient and helpful. Great experience filing with TurboTax for the last several years.
Date published: 2021-03-31
Rated 5 out of 5 by from Good help with live expert! I was having one little issue and the live expert option is great, I highly recommend.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from EFile doesn't work AGAIN Not sure why, my EFile that cost me $25 was rejected just like last year
Date published: 2021-03-31
Rated 4 out of 5 by from Good product. The RMD was CONFUSING for pensions. It was clear for federal retirees, but very UNCLEAR for federal survivor annuities!! Spent a lot of time and research trying to figure it out. I knew the correct answer, but the software was extremely confusing for the survivor annuity portion.
Date published: 2021-03-31
Rated 5 out of 5 by from Makes tax season less stressful! With the guided help within the program + TT Community online = less hair-pulling tax season
Date published: 2021-03-31
Rated 4 out of 5 by from Almost Awsome Great as usual except for one thing. There is a glitch in the software where the “continue” and “back” buttons were not visible. If you scrolled around the little hand would show and then the continue button would emerge very light. I called the help desk and they could not offer any solution. I finally had to work on my phone app which was fine.
Date published: 2021-03-31
Rated 5 out of 5 by from Completed this year's return fairly easily Have used TurboTax for many years. I found this years effort fairly simple and straight forward. I will continue to use TurboTax
Date published: 2021-03-31
Rated 5 out of 5 by from easy to file used to find 2019 agi and to file 2020 return today
Date published: 2021-03-31
Rated 5 out of 5 by from So easy and quick to use I have e--filed using online turbo tax for years. It is so easy and quick.
Date published: 2021-03-31
Rated 5 out of 5 by from Highly recommend It’s my 8th year using turbo tax. Easy to use and helpful along the way.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy Peasy Everyone I spoke with was super patient and helpful. Great experience filing with TurboTax for the last several years.
Date published: 2021-03-31
Rated 5 out of 5 by from Good help with live expert! I was having one little issue and the live expert option is great, I highly recommend.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6758