TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from SLOW UPDATE 2020 DELUXE IS VERY SLOW TO UPDATE. IT SAYS 2 MINUTES BUT ACTUALLY TOOK OVER FIVE MINUTES TO PROCESS. THROUGHOUT THE SESSION IT WAS SLOW
Date published: 2021-03-14
Rated 5 out of 5 by from Thanks for making this so easy This was a very easy and straightforward experience. Helpful information was provided throughout the process.
Date published: 2021-03-14
Rated 1 out of 5 by from Turbotax is helpful The chat representatives were nice and knowledgeable.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great I love using turbotax. It makes life easy as I don't need to get an accountant.
Date published: 2021-03-14
Rated 3 out of 5 by from i'ts ok It's a bit easier than doing it by hand and the ease of free E-file is a plus.
Date published: 2021-03-14
Rated 5 out of 5 by from Thanks! Made a complicated process easier Two kids in college + military family (different state residencies) + investments = confusing! TurboTax made it so much easier.
Date published: 2021-03-14
Rated 4 out of 5 by from Great product, but.... Fabulous product, but they will try to upsell you at every turn. The upselling made me question if I was doing things correctly. Not Fun!!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Business was efficient and quick! First time owning a business and first time doing my own taxes and it was very easy with Turbo Tax Business.
Date published: 2021-03-14
Rated 5 out of 5 by from EASY AND ACCURATE EASY TO USE LOVE THE W-2 IMPORT IT MADE IT SO FAST
Date published: 2021-03-14
Rated 1 out of 5 by from terrible My federal return has been accepted by the IRS yet I am unable to file my state return. Wait time for customer service is over an hour
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from SLOW UPDATE 2020 DELUXE IS VERY SLOW TO UPDATE. IT SAYS 2 MINUTES BUT ACTUALLY TOOK OVER FIVE MINUTES TO PROCESS. THROUGHOUT THE SESSION IT WAS SLOW
Date published: 2021-03-14
Rated 5 out of 5 by from Thanks for making this so easy This was a very easy and straightforward experience. Helpful information was provided throughout the process.
Date published: 2021-03-14
Rated 1 out of 5 by from Turbotax is helpful The chat representatives were nice and knowledgeable.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great I love using turbotax. It makes life easy as I don't need to get an accountant.
Date published: 2021-03-14
Rated 3 out of 5 by from i'ts ok It's a bit easier than doing it by hand and the ease of free E-file is a plus.
Date published: 2021-03-14
Rated 5 out of 5 by from Thanks! Made a complicated process easier Two kids in college + military family (different state residencies) + investments = confusing! TurboTax made it so much easier.
Date published: 2021-03-14
Rated 4 out of 5 by from Great product, but.... Fabulous product, but they will try to upsell you at every turn. The upselling made me question if I was doing things correctly. Not Fun!!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Business was efficient and quick! First time owning a business and first time doing my own taxes and it was very easy with Turbo Tax Business.
Date published: 2021-03-14
Rated 5 out of 5 by from EASY AND ACCURATE EASY TO USE LOVE THE W-2 IMPORT IT MADE IT SO FAST
Date published: 2021-03-14
Rated 1 out of 5 by from terrible My federal return has been accepted by the IRS yet I am unable to file my state return. Wait time for customer service is over an hour
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6755