TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from 2022 TurboTax Return The experience was great until the final page when I was notified I was paying a fee of$215.00. I was totally under the impression it was going to be free or at the least a cheaper rate. Not HAPPY.
Date published: 2023-03-12
Rated 5 out of 5 by from Always the GOAT Even when I was stupid and tried another service I still came back the next year! TT for life... or until my accountant says otherwise!
Date published: 2023-03-12
Rated 3 out of 5 by from TurboTax interview process and e-file worked prett I first used TurboTax in 1996 then again in 2014. And was unhappy with itbut this year I decided to try it again and tried to use a file with it there was a bug with the IP PIN but was able to find my IP PIN going to the IRS website And then it worked pretty well
Date published: 2023-03-12
Rated 1 out of 5 by from dissapointed very dissapointed about turbo tax in current year. definitely not updated for disaster relief. didnt let me efile , and I paid 120
Date published: 2023-03-12
Rated 5 out of 5 by from Doing taxes simply and quickly Trying to do taxes by hand is extremely difficult and taking your info to a tax preparer is time consuming and expensive. I'm able to download all the necessary info from my bank and all the computing is done for me.
Date published: 2023-03-12
Rated 4 out of 5 by from Like previous years but state tax filing still meh Federal filing is very thorough and good. State filing is much less smooth: the window for the forms is tiny for some information to be entered (why does it not scale with the monitor/window size!!) and explanations are insufficient. There were some bugs for VA as well for a while. I had to go into forms view to finally fix some errors. It also always got stuck on my company's name for some reason.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Easy Love it. Turbo Tax is the best. Easiest way to either have more money taken away from you by the financially erratic govt or get peons back from the huge amount they have already taken and sent to other countries. Benefits everybody else but you. Hey.. but at least someone makes it easy huh? lol
Date published: 2023-03-12
Rated 5 out of 5 by from Great experience Always takes us a while to gather all our info together, but once that was done, it took me around 3 hours total to complete. Which is not bad! They way TT guides me through everything is a real stress reliever. It's my second year with them and couldn't be happier.
Date published: 2023-03-12
Rated 3 out of 5 by from Expensive Easy enough to use, but on the expensive side with the cheapest package and you're still doing most of the leg work.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax makes filing easy even with two State in I did not need any help just followed the steps and filed all three returns within two hours
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from 2022 TurboTax Return The experience was great until the final page when I was notified I was paying a fee of$215.00. I was totally under the impression it was going to be free or at the least a cheaper rate. Not HAPPY.
Date published: 2023-03-12
Rated 5 out of 5 by from Always the GOAT Even when I was stupid and tried another service I still came back the next year! TT for life... or until my accountant says otherwise!
Date published: 2023-03-12
Rated 3 out of 5 by from TurboTax interview process and e-file worked prett I first used TurboTax in 1996 then again in 2014. And was unhappy with itbut this year I decided to try it again and tried to use a file with it there was a bug with the IP PIN but was able to find my IP PIN going to the IRS website And then it worked pretty well
Date published: 2023-03-12
Rated 1 out of 5 by from dissapointed very dissapointed about turbo tax in current year. definitely not updated for disaster relief. didnt let me efile , and I paid 120
Date published: 2023-03-12
Rated 5 out of 5 by from Doing taxes simply and quickly Trying to do taxes by hand is extremely difficult and taking your info to a tax preparer is time consuming and expensive. I'm able to download all the necessary info from my bank and all the computing is done for me.
Date published: 2023-03-12
Rated 4 out of 5 by from Like previous years but state tax filing still meh Federal filing is very thorough and good. State filing is much less smooth: the window for the forms is tiny for some information to be entered (why does it not scale with the monitor/window size!!) and explanations are insufficient. There were some bugs for VA as well for a while. I had to go into forms view to finally fix some errors. It also always got stuck on my company's name for some reason.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Easy Love it. Turbo Tax is the best. Easiest way to either have more money taken away from you by the financially erratic govt or get peons back from the huge amount they have already taken and sent to other countries. Benefits everybody else but you. Hey.. but at least someone makes it easy huh? lol
Date published: 2023-03-12
Rated 5 out of 5 by from Great experience Always takes us a while to gather all our info together, but once that was done, it took me around 3 hours total to complete. Which is not bad! They way TT guides me through everything is a real stress reliever. It's my second year with them and couldn't be happier.
Date published: 2023-03-12
Rated 3 out of 5 by from Expensive Easy enough to use, but on the expensive side with the cheapest package and you're still doing most of the leg work.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax makes filing easy even with two State in I did not need any help just followed the steps and filed all three returns within two hours
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6755