TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and takes the stress out of filing for your yearly taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Simplified and more questions answered Using TT this year we found more clarity in the questions asked to complete the return and where to find answers to our questions. We liked seeing information about the stimulus payments too.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax Helps me sleep better! I can't tell you how much Leslie at TurboTax helped me! She found deductions I didn't know I could take and reduced my tax liability. She was very professional and helpful.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is amazing! Turbotax makes it extremely easy to file taxes. Super helpful, and each step is explained thoroughly.
Date published: 2021-04-13
Rated 2 out of 5 by from Turbo tax is cumbersome! It used to be that Turbo Tax was simple even with my complex returns. The program now seems to hide things behind screens that aren't easily accessible. One significant discrepancy that was unnerving was the 2 year comparison in the Income section. It listed a value that couldn't be found on my 2019 return. I pulled up the previous return to do a line per line comparison and the numbers in the 1099-misc did not agree with the number generated in the 2 year comparison for the 2020 return. This is very disturbing, who knows where this number came from and potentially what it could trigger? Also the source of some numbers that are calculated are not transparent, for example when you double click on an entry. I found myself actually checking the forms to clarify if things were put in the correct lines, in my mind that's the softwares job!
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax 2020 Easy to follow, cost too much. $55. plus $40. $196. - 95 = $101.
Date published: 2021-04-13
Rated 5 out of 5 by from SO EASY FILING WAS SUPER EASY WITH TT. THANKS FOR TAKING MOST OF THE PAIN OUT OF DOING OUR TAXES.
Date published: 2021-04-13
Rated 2 out of 5 by from Download Issue Turbo Tax consultant could not solve a problem I had with downloading data from Vanguard to Turbo Tax online. It did not appear that all of the proper data was downloaded. The person who tried to help me did not have the expertise to solve the problem. Also at the completion of entering data I was asked to pay state tax due and setup electronic deposit for federal refund before agreeing to the state of Oregon terms. More information could have been included to explain what was going to happen next.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Product Great product that I will continue to use... Yeah buddy
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE TURBOTAX EXPLAIN EVERTHING VERY WELL AND MADE IT SIMPLE TO DO MY OWN TAXES
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 676
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and takes the stress out of filing for your yearly taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Simplified and more questions answered Using TT this year we found more clarity in the questions asked to complete the return and where to find answers to our questions. We liked seeing information about the stimulus payments too.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax Helps me sleep better! I can't tell you how much Leslie at TurboTax helped me! She found deductions I didn't know I could take and reduced my tax liability. She was very professional and helpful.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is amazing! Turbotax makes it extremely easy to file taxes. Super helpful, and each step is explained thoroughly.
Date published: 2021-04-13
Rated 2 out of 5 by from Turbo tax is cumbersome! It used to be that Turbo Tax was simple even with my complex returns. The program now seems to hide things behind screens that aren't easily accessible. One significant discrepancy that was unnerving was the 2 year comparison in the Income section. It listed a value that couldn't be found on my 2019 return. I pulled up the previous return to do a line per line comparison and the numbers in the 1099-misc did not agree with the number generated in the 2 year comparison for the 2020 return. This is very disturbing, who knows where this number came from and potentially what it could trigger? Also the source of some numbers that are calculated are not transparent, for example when you double click on an entry. I found myself actually checking the forms to clarify if things were put in the correct lines, in my mind that's the softwares job!
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax 2020 Easy to follow, cost too much. $55. plus $40. $196. - 95 = $101.
Date published: 2021-04-13
Rated 5 out of 5 by from SO EASY FILING WAS SUPER EASY WITH TT. THANKS FOR TAKING MOST OF THE PAIN OUT OF DOING OUR TAXES.
Date published: 2021-04-13
Rated 2 out of 5 by from Download Issue Turbo Tax consultant could not solve a problem I had with downloading data from Vanguard to Turbo Tax online. It did not appear that all of the proper data was downloaded. The person who tried to help me did not have the expertise to solve the problem. Also at the completion of entering data I was asked to pay state tax due and setup electronic deposit for federal refund before agreeing to the state of Oregon terms. More information could have been included to explain what was going to happen next.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Product Great product that I will continue to use... Yeah buddy
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE TURBOTAX EXPLAIN EVERTHING VERY WELL AND MADE IT SIMPLE TO DO MY OWN TAXES
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 676