TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Glitches this year proved troublesome When program wanted to update, got in a circle of an error message and program closures. Manually updated, still didn't work. After uninstalling the program and reinstalling, finally got it to work. Then I had to delete my cash contributions to charity before the program would let me move forward. Cost me $55 more! I've used this program for the past 10 years, but no more.
Date published: 2021-05-17
Rated 4 out of 5 by from Love TurboTax TurboTax is a great tool and has been easy to use. I use to be afraid of filing taxes, hower with TurboTax I am very confident
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is the BEST I continue to use and trust TurboTax to complete my Federal Income Tax return. Thanks TurboTax!!!
Date published: 2021-05-17
Rated 1 out of 5 by from E-file complications Would not e-file. Last year's pin and AGI were correct and IRS kept rejecting.
Date published: 2021-05-17
Rated 1 out of 5 by from Will Never Use Again The product is terrible, constantly need updates, runs slowly, the version I have does not connect to my QuickBooks online which is a pain
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax never fails! This is my 4th year using turbo tax and I have not had any major issues. The process is straight forward and if you need help you can ask with their online support.
Date published: 2021-05-17
Rated 2 out of 5 by from 2020 coding is poor. E-file rejected. Excess HSA unnecessarily confusing. E-file repeatedly rejected. AGI for married filing jointly is ridiculously written as there is no separate AGI - it his combined. Yet TurboTAx asks for each as separate and does not explain. Dont you folks use your own software? If forced to manually file due to TT issues, why are we paying extra for state Efile???? This may be the last year I use TT.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and stress-free Our returns rhis year were more complicated than previous years but Turbo tax made it pain free and the program is so user friendly.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy!! I have been using TurboTax for many years. I love being able to do my taxes myself. The process is so easy and every step is explained. I will never use a tax facility, always Turbo Tax.
Date published: 2021-05-17
Rated 3 out of 5 by from This Year Turbotax was buggy and sucked big time! Initially wouldn't load. Workaround which I found on web was to change the screen display resolution to a really low 800 x 600 to see the page and input initial code -- come on, Intuit, Really?! Then could NOT e-file state return no matter WHAT I did -- would NOT take me to secure payment page. After checking all the tips and discussions, decided to file paper return, even the tech support was suggesting that to people! Really??? I don't think I will buy TT next year . . .
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 676
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Glitches this year proved troublesome When program wanted to update, got in a circle of an error message and program closures. Manually updated, still didn't work. After uninstalling the program and reinstalling, finally got it to work. Then I had to delete my cash contributions to charity before the program would let me move forward. Cost me $55 more! I've used this program for the past 10 years, but no more.
Date published: 2021-05-17
Rated 4 out of 5 by from Love TurboTax TurboTax is a great tool and has been easy to use. I use to be afraid of filing taxes, hower with TurboTax I am very confident
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is the BEST I continue to use and trust TurboTax to complete my Federal Income Tax return. Thanks TurboTax!!!
Date published: 2021-05-17
Rated 1 out of 5 by from E-file complications Would not e-file. Last year's pin and AGI were correct and IRS kept rejecting.
Date published: 2021-05-17
Rated 1 out of 5 by from Will Never Use Again The product is terrible, constantly need updates, runs slowly, the version I have does not connect to my QuickBooks online which is a pain
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax never fails! This is my 4th year using turbo tax and I have not had any major issues. The process is straight forward and if you need help you can ask with their online support.
Date published: 2021-05-17
Rated 2 out of 5 by from 2020 coding is poor. E-file rejected. Excess HSA unnecessarily confusing. E-file repeatedly rejected. AGI for married filing jointly is ridiculously written as there is no separate AGI - it his combined. Yet TurboTAx asks for each as separate and does not explain. Dont you folks use your own software? If forced to manually file due to TT issues, why are we paying extra for state Efile???? This may be the last year I use TT.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and stress-free Our returns rhis year were more complicated than previous years but Turbo tax made it pain free and the program is so user friendly.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy!! I have been using TurboTax for many years. I love being able to do my taxes myself. The process is so easy and every step is explained. I will never use a tax facility, always Turbo Tax.
Date published: 2021-05-17
Rated 3 out of 5 by from This Year Turbotax was buggy and sucked big time! Initially wouldn't load. Workaround which I found on web was to change the screen display resolution to a really low 800 x 600 to see the page and input initial code -- come on, Intuit, Really?! Then could NOT e-file state return no matter WHAT I did -- would NOT take me to secure payment page. After checking all the tips and discussions, decided to file paper return, even the tech support was suggesting that to people! Really??? I don't think I will buy TT next year . . .
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 676