TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Amazing Help! It was a little bit of a wait to talk with someone but Sierra (02/27) was such an amazing help. I had to leave while we were talking and she continued to work on an issue iI was having and then called my wife and I to help clear up the issue. The site was easy to use
Date published: 2021-02-28
Rated 5 out of 5 by from Great experience Makes it so much easier to file I can't imagine doing it without. The new integrations to ADP and to brokerages are amazing as well. Thank you Turbotax!
Date published: 2021-02-28
Rated 5 out of 5 by from Love It!!! Have used Turbo Tax for the last 8 years. Hasn't steered me wrong yet. Definitely recommend!! and I actually have recommended to numerous people.
Date published: 2021-02-28
Rated 4 out of 5 by from awesome They were real helpful with question I ask them and help me with my $600.00 stimulas check
Date published: 2021-02-28
Rated 5 out of 5 by from Great way to do taxes. I have been using TurboTax for about 8 years. Makes doing taxes a lot easier and explains things I wouldn't understand on my own.
Date published: 2021-02-28
Rated 3 out of 5 by from Could use improvement Not as user friendly as a 68 yr old woman needs. Also seems so expensive to have to use this $100 version when I am on a fixed income. Is there a cheaper version for me?
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax guides you the whole way. I rather handle my taxes than taking them anywhere. Plus, I got $30 off this years online service.
Date published: 2021-02-28
Rated 4 out of 5 by from good Easy to maneuver through and fill out. Step by step directions.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax worked great. Only had 1 problem and Richard took care of it and was very pleasant to speak with.
Date published: 2021-02-28
Rated 1 out of 5 by from Terrible experience!! Waste of my time. After completing my taxes, a glitch in the system reorganized many of the numbers and data- causing unnecessary confusion and wasting my time having to recheck and re-enter everything. Even the help desk agent was confused as to how this could have happened. Wasted 4 hours of my life. Causing distress and unnecessary stress. I will be using something else next year if this continues. If you use them this year- beware of the glitch!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6741
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing Help! It was a little bit of a wait to talk with someone but Sierra (02/27) was such an amazing help. I had to leave while we were talking and she continued to work on an issue iI was having and then called my wife and I to help clear up the issue. The site was easy to use
Date published: 2021-02-28
Rated 5 out of 5 by from Great experience Makes it so much easier to file I can't imagine doing it without. The new integrations to ADP and to brokerages are amazing as well. Thank you Turbotax!
Date published: 2021-02-28
Rated 5 out of 5 by from Love It!!! Have used Turbo Tax for the last 8 years. Hasn't steered me wrong yet. Definitely recommend!! and I actually have recommended to numerous people.
Date published: 2021-02-28
Rated 4 out of 5 by from awesome They were real helpful with question I ask them and help me with my $600.00 stimulas check
Date published: 2021-02-28
Rated 5 out of 5 by from Great way to do taxes. I have been using TurboTax for about 8 years. Makes doing taxes a lot easier and explains things I wouldn't understand on my own.
Date published: 2021-02-28
Rated 3 out of 5 by from Could use improvement Not as user friendly as a 68 yr old woman needs. Also seems so expensive to have to use this $100 version when I am on a fixed income. Is there a cheaper version for me?
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax guides you the whole way. I rather handle my taxes than taking them anywhere. Plus, I got $30 off this years online service.
Date published: 2021-02-28
Rated 4 out of 5 by from good Easy to maneuver through and fill out. Step by step directions.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax worked great. Only had 1 problem and Richard took care of it and was very pleasant to speak with.
Date published: 2021-02-28
Rated 1 out of 5 by from Terrible experience!! Waste of my time. After completing my taxes, a glitch in the system reorganized many of the numbers and data- causing unnecessary confusion and wasting my time having to recheck and re-enter everything. Even the help desk agent was confused as to how this could have happened. Wasted 4 hours of my life. Causing distress and unnecessary stress. I will be using something else next year if this continues. If you use them this year- beware of the glitch!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6741