TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years. Easy to use, even as tax returns have gotten more complicated over the years. Never have I had any issues or bad experience.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use Great app. I am never confused while navigating. Very helpful and insightful. 10/10
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing Service! Jacklyn was amazing! She explained everything regarding the changes in my returns and I was able to understand the process!
Date published: 2023-03-12
Rated 4 out of 5 by from TT is good It is intuitive to use for me. up date take to long. Payment process is too many steps. Sell the federal and state filing as one.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax was Great TurboTax was Great. Thank you for the amazing experience filing my taxes as usual every single year. TurboTax forever.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax makes filing easy and quick I've been using them for years, and I'm always happy with the experience. They do a great job of guiding you through the process and explaining things.
Date published: 2023-03-12
Rated 5 out of 5 by from goog good, easy, saves time. I don't have anything else to say.
Date published: 2023-03-12
Rated 1 out of 5 by from Disappointed. Wow. As a very small LCC member, not only do we have to buy a completely separate package to calculate our Schedule K-1 (TurboTax Business), in order to ENTER a K-1 into our personal taxes we have to UPGRADE another $119 from Deluxe to Premium. $119. To enter one form. I'm also a bit disgusted by the overt push to have your refund pay for the multitude of TurboTax products you must collect along the way. Convenient, right? I guess so if you have another $39 lying around. Where is the transparency around this? Taxes are stressful enough. I'm disappointed with the constant mid-filing marketing schemes being employed. I'm disappointed with the seeming lack of transparency around what products you need and the fact you are basically caught mid-file only to find out you must upgrade or change the entire trajectory of your filing. Feels like a series of traps. As obnoxious as it will be to reenter past information next year, I will be looking elsewhere for 2023 tax filing software.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax TurboTax is an exultant service I have used for the past 7 years and all has been to my expectations smooth an safe with extra protection for any audits. I don't mess with the IRS under any circumstance. Thank You for the peace of mind.
Date published: 2023-03-12
Rated 5 out of 5 by from Great experience with our Tax Expert! Our Tax Expert, Amy, was awesome! She was incredibly knowledgeable about all of our tax forms and questions. It was a stress free and enjoyable experience, which is probably rare when you are talking about taxes. :-)
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years. Easy to use, even as tax returns have gotten more complicated over the years. Never have I had any issues or bad experience.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use Great app. I am never confused while navigating. Very helpful and insightful. 10/10
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing Service! Jacklyn was amazing! She explained everything regarding the changes in my returns and I was able to understand the process!
Date published: 2023-03-12
Rated 4 out of 5 by from TT is good It is intuitive to use for me. up date take to long. Payment process is too many steps. Sell the federal and state filing as one.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax was Great TurboTax was Great. Thank you for the amazing experience filing my taxes as usual every single year. TurboTax forever.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax makes filing easy and quick I've been using them for years, and I'm always happy with the experience. They do a great job of guiding you through the process and explaining things.
Date published: 2023-03-12
Rated 5 out of 5 by from goog good, easy, saves time. I don't have anything else to say.
Date published: 2023-03-12
Rated 1 out of 5 by from Disappointed. Wow. As a very small LCC member, not only do we have to buy a completely separate package to calculate our Schedule K-1 (TurboTax Business), in order to ENTER a K-1 into our personal taxes we have to UPGRADE another $119 from Deluxe to Premium. $119. To enter one form. I'm also a bit disgusted by the overt push to have your refund pay for the multitude of TurboTax products you must collect along the way. Convenient, right? I guess so if you have another $39 lying around. Where is the transparency around this? Taxes are stressful enough. I'm disappointed with the constant mid-filing marketing schemes being employed. I'm disappointed with the seeming lack of transparency around what products you need and the fact you are basically caught mid-file only to find out you must upgrade or change the entire trajectory of your filing. Feels like a series of traps. As obnoxious as it will be to reenter past information next year, I will be looking elsewhere for 2023 tax filing software.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax TurboTax is an exultant service I have used for the past 7 years and all has been to my expectations smooth an safe with extra protection for any audits. I don't mess with the IRS under any circumstance. Thank You for the peace of mind.
Date published: 2023-03-12
Rated 5 out of 5 by from Great experience with our Tax Expert! Our Tax Expert, Amy, was awesome! She was incredibly knowledgeable about all of our tax forms and questions. It was a stress free and enjoyable experience, which is probably rare when you are talking about taxes. :-)
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6729