TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from TurboTax lying to me cost me a month of my time When I decided to file my federal taxes in February, my state did not have the tax forms ready. The TurboTax software assured me that I would be able to file my state taxes as soon as the forms were ready, and that I should go ahead and file my federal returns. 6 weeks later, I still had not received the email the software had promised me, so I checked myself and my state had the forms ready. When I went to efile my state returns, the software refused to file state separately from federal. After two hours on the phone with customer service, I find out that my state won't accept efiled taxes separately from the federal taxes. So, now I get to file my state taxes by mail, despite having been assured by TurboTax that I would be able to file electronically I would expect a company that writes tax software to know something about tax law, but apparently, I would be wrong.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Breezy Been using TurboTax for a few years now and the format and simplified questions make doing taxes nice and easy!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! Easy, read and click. Look, just saying, very easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is excellent- very informative Turbo is very informative, easy to understand and get support information by sending questions or sending to contact customer or accounting/tax expert
Date published: 2021-03-14
Rated 5 out of 5 by from Made Doing My Taxed Much Easier Made doing my taxed much easier than doing it by hand
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Having the option to do your taxes by yourself with Turbotax was very nice. Pretty straight forward and as long as you have all the necessary info nearby it was a breeze. Also love that there was clickable links to help explain some nuances with what was going on.
Date published: 2021-03-14
Rated 5 out of 5 by from I Love TurboTax! Glad I found TurboTax. It’s nice to be able to file my own taxes..
Date published: 2021-03-14
Rated 4 out of 5 by from Easy to use. Did not have to engage with tax experts. No concerns or problems with Turbo Tax.
Date published: 2021-03-14
Rated 5 out of 5 by from This was great It was easy to use, helped me understand why I was getting what or why I was paying for something. This is a great tool when taxes usually gives you hives. It made the process much easier.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is cool. It was an cool great experience, you guys make things a lot easier.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax lying to me cost me a month of my time When I decided to file my federal taxes in February, my state did not have the tax forms ready. The TurboTax software assured me that I would be able to file my state taxes as soon as the forms were ready, and that I should go ahead and file my federal returns. 6 weeks later, I still had not received the email the software had promised me, so I checked myself and my state had the forms ready. When I went to efile my state returns, the software refused to file state separately from federal. After two hours on the phone with customer service, I find out that my state won't accept efiled taxes separately from the federal taxes. So, now I get to file my state taxes by mail, despite having been assured by TurboTax that I would be able to file electronically I would expect a company that writes tax software to know something about tax law, but apparently, I would be wrong.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Breezy Been using TurboTax for a few years now and the format and simplified questions make doing taxes nice and easy!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! Easy, read and click. Look, just saying, very easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is excellent- very informative Turbo is very informative, easy to understand and get support information by sending questions or sending to contact customer or accounting/tax expert
Date published: 2021-03-14
Rated 5 out of 5 by from Made Doing My Taxed Much Easier Made doing my taxed much easier than doing it by hand
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Having the option to do your taxes by yourself with Turbotax was very nice. Pretty straight forward and as long as you have all the necessary info nearby it was a breeze. Also love that there was clickable links to help explain some nuances with what was going on.
Date published: 2021-03-14
Rated 5 out of 5 by from I Love TurboTax! Glad I found TurboTax. It’s nice to be able to file my own taxes..
Date published: 2021-03-14
Rated 4 out of 5 by from Easy to use. Did not have to engage with tax experts. No concerns or problems with Turbo Tax.
Date published: 2021-03-14
Rated 5 out of 5 by from This was great It was easy to use, helped me understand why I was getting what or why I was paying for something. This is a great tool when taxes usually gives you hives. It made the process much easier.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is cool. It was an cool great experience, you guys make things a lot easier.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6728