TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Good for straight forward returns The section dealing with Foreign Tax Credits is ridiculously difficult and confusing. It would be far easier to fill out all the data on each Form 1116. The way you ask for the data its next to impossible to understand what has been done.
Date published: 2023-03-12
Rated 4 out of 5 by from Good program, but getting very expensive I like the program, it's user friendly. However, in the past, I was able to download information from my W-2s. This year, I had to type it in. That was less convenient. The fee, including to file, is getting quite expensive. I may need to rethink continuing to use TurboTax in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to understand My first time doing my own taxes. I found Turbo Tax easy to use and easy to understand. I am very happy with doing my own taxes (and saving those big tax professional charges)
Date published: 2023-03-12
Rated 3 out of 5 by from Getting better Like that you have implemented more buttons on each line item to ask and get answer for how a figure was calculated or where it came from. But still your constantly pushing people to upgrade and I couldn’t even find the free version you are required to offer so…that’s really bad.
Date published: 2023-03-12
Rated 3 out of 5 by from TurboTax is expensive Very easy to use, but when a student, not making much money, has to pay $180 to get $116 back doesn't make sense.
Date published: 2023-03-12
Rated 5 out of 5 by from Great way to do taxes I've used turbo tax for as long as I've done my taxes and they never disappoint! I will ALWAYS use them!
Date published: 2023-03-12
Rated 5 out of 5 by from I found TurboTax easy to use but you need know-how Good, but I found the feature of having you take the refund out of my taxes somewhat deceptive and not the right option for myself.
Date published: 2023-03-12
Rated 5 out of 5 by from Angelina Is Excellent!!! For the 2022 state tax return, Virginia allows $10,000 from your military retirement to be subtracted from your state income. Angelina did an excellent job of finding where to submit this and receive the credit for my state return. She is very knowledgeable, patient, and provided excellent customer service. She also answered my additional questions to complete my filing.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax Sucks!!! Did I mention how much Turbo Tax Sucks? It really Sucks!!!!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is great!!!! Turbo Tax makes it so easy to do my taxes. I don't have to pay a tax preparer to do my taxes for me now.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6719
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good for straight forward returns The section dealing with Foreign Tax Credits is ridiculously difficult and confusing. It would be far easier to fill out all the data on each Form 1116. The way you ask for the data its next to impossible to understand what has been done.
Date published: 2023-03-12
Rated 4 out of 5 by from Good program, but getting very expensive I like the program, it's user friendly. However, in the past, I was able to download information from my W-2s. This year, I had to type it in. That was less convenient. The fee, including to file, is getting quite expensive. I may need to rethink continuing to use TurboTax in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to understand My first time doing my own taxes. I found Turbo Tax easy to use and easy to understand. I am very happy with doing my own taxes (and saving those big tax professional charges)
Date published: 2023-03-12
Rated 3 out of 5 by from Getting better Like that you have implemented more buttons on each line item to ask and get answer for how a figure was calculated or where it came from. But still your constantly pushing people to upgrade and I couldn’t even find the free version you are required to offer so…that’s really bad.
Date published: 2023-03-12
Rated 3 out of 5 by from TurboTax is expensive Very easy to use, but when a student, not making much money, has to pay $180 to get $116 back doesn't make sense.
Date published: 2023-03-12
Rated 5 out of 5 by from Great way to do taxes I've used turbo tax for as long as I've done my taxes and they never disappoint! I will ALWAYS use them!
Date published: 2023-03-12
Rated 5 out of 5 by from I found TurboTax easy to use but you need know-how Good, but I found the feature of having you take the refund out of my taxes somewhat deceptive and not the right option for myself.
Date published: 2023-03-12
Rated 5 out of 5 by from Angelina Is Excellent!!! For the 2022 state tax return, Virginia allows $10,000 from your military retirement to be subtracted from your state income. Angelina did an excellent job of finding where to submit this and receive the credit for my state return. She is very knowledgeable, patient, and provided excellent customer service. She also answered my additional questions to complete my filing.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax Sucks!!! Did I mention how much Turbo Tax Sucks? It really Sucks!!!!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is great!!!! Turbo Tax makes it so easy to do my taxes. I don't have to pay a tax preparer to do my taxes for me now.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6719