TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Disappointed in 2021 version I have been using Turbo Tax for approx 10 years. I found this years version the most difficult to work with. First off, it wouldn't let me file my extension electronically. It told me to print it and mail it in. I was extremely frustrated. I went to Tax Act and filled an extension electronically. I had chosen for TT to guide me through doing my return. After the first section it dumped me out and no longer guided me through the completing of my return. Each time I completed a section, it started me back at the beginning again and I would have to scroll down to find where I had left off. Needless to say all this was very frustrating and it took me twice as long to complete my return. Before next year, I will decide whether to give TT another chance or move on to another preparers software.
Date published: 2022-06-28
Rated 5 out of 5 by from Excelllent Turbotax was easy to do and the live help was excellent.
Date published: 2022-06-28
Rated 5 out of 5 by from TurboTax is Awesome! Devica was very thorough in the documents that she needed, was able to clarify what information was additionally required, and diligent in followup communications
Date published: 2022-06-28
Rated 5 out of 5 by from i love turbo tax i will say the experience went well im looking for the right langauge and everythang to be coorect.
Date published: 2022-06-28
Rated 5 out of 5 by from Its easy and convienent! Easy to use and very resourceful! I will use it again next year!
Date published: 2022-06-28
Rated 5 out of 5 by from Changed my life I am a travel blogger and freelancer who had a sudden, incredible year. It was great until I realized I was completely unprepared to file taxes for the complexities of my situation with contract employment, blog income, photo licensing income, etc. I chatted with a bunch of tax experts locally who all gave me conflicting advice which made me realize they were almost as unprepared for my complex situation as I was. Discovering TurboTax Live was a life changer - the first year took some learning still but along the way I learned everything I need to know going forward and keep a spreadsheet now which will make filing unbelievably easy going forward. 5/5
Date published: 2022-06-28
Rated 5 out of 5 by from Step by step easy to follow Being a senior citizen it was so easy..I will only use them from now on!
Date published: 2022-06-28
Rated 5 out of 5 by from Nina is wonderful!! And so very helpful!!!!!!!! Nina helped me get my taxes done. She was very helpful and knowledgeable
Date published: 2022-06-28
Rated 5 out of 5 by from Turbotax very helpful!!! The process was took some time, but my expert was patient and helped answer all the questions I had!
Date published: 2022-06-28
Rated 5 out of 5 by from First SE filing in years. went Awesome! First SE filing in years. went Awesome! Integration of QB seemed seamless.
Date published: 2022-06-28
All TurboTax® Offerings Reviews - Page 6717
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed in 2021 version I have been using Turbo Tax for approx 10 years. I found this years version the most difficult to work with. First off, it wouldn't let me file my extension electronically. It told me to print it and mail it in. I was extremely frustrated. I went to Tax Act and filled an extension electronically. I had chosen for TT to guide me through doing my return. After the first section it dumped me out and no longer guided me through the completing of my return. Each time I completed a section, it started me back at the beginning again and I would have to scroll down to find where I had left off. Needless to say all this was very frustrating and it took me twice as long to complete my return. Before next year, I will decide whether to give TT another chance or move on to another preparers software.
Date published: 2022-06-28
Rated 5 out of 5 by from Excelllent Turbotax was easy to do and the live help was excellent.
Date published: 2022-06-28
Rated 5 out of 5 by from TurboTax is Awesome! Devica was very thorough in the documents that she needed, was able to clarify what information was additionally required, and diligent in followup communications
Date published: 2022-06-28
Rated 5 out of 5 by from i love turbo tax i will say the experience went well im looking for the right langauge and everythang to be coorect.
Date published: 2022-06-28
Rated 5 out of 5 by from Its easy and convienent! Easy to use and very resourceful! I will use it again next year!
Date published: 2022-06-28
Rated 5 out of 5 by from Changed my life I am a travel blogger and freelancer who had a sudden, incredible year. It was great until I realized I was completely unprepared to file taxes for the complexities of my situation with contract employment, blog income, photo licensing income, etc. I chatted with a bunch of tax experts locally who all gave me conflicting advice which made me realize they were almost as unprepared for my complex situation as I was. Discovering TurboTax Live was a life changer - the first year took some learning still but along the way I learned everything I need to know going forward and keep a spreadsheet now which will make filing unbelievably easy going forward. 5/5
Date published: 2022-06-28
Rated 5 out of 5 by from Step by step easy to follow Being a senior citizen it was so easy..I will only use them from now on!
Date published: 2022-06-28
Rated 5 out of 5 by from Nina is wonderful!! And so very helpful!!!!!!!! Nina helped me get my taxes done. She was very helpful and knowledgeable
Date published: 2022-06-28
Rated 5 out of 5 by from Turbotax very helpful!!! The process was took some time, but my expert was patient and helped answer all the questions I had!
Date published: 2022-06-28
Rated 5 out of 5 by from First SE filing in years. went Awesome! First SE filing in years. went Awesome! Integration of QB seemed seamless.
Date published: 2022-06-28
All TurboTax® Offerings Reviews - Page 6717