TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Never again Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
Date published: 2023-03-12
Rated 4 out of 5 by from TT is good Had trouble with fax form 8889-T - 12 wks, Line b - having to do with HSA. I did not have a 8889-T form from Fidelity and Fidelity said my HSA tax form will be ready 05-11-2023. I finally "blanked" out the line 12 wks, Line b and it let me continue.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax made it easy to do my taxes, it made it very user friendly.
Date published: 2023-03-12
Rated 3 out of 5 by from a little confusing all in all the process was fairly easy. a little more explanation of things would be nice so i don't have to stop and google what everything means.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax does its job to help me file my taxes I have gotten Turbo Tax products for many years. I Like that it walks me through
Date published: 2023-03-12
Rated 5 out of 5 by from I love turbo tax you guys are the best It was hard my computer kept on putting in my birthday wrong but thats the first thing imma do is get a new one overall you guys are the best there is... Keep up the wonderful work
Date published: 2023-03-12
Rated 1 out of 5 by from State Tax There was a mistake and a substantial one when asking to fill in box 16, when it should be 17.It has dramatically altered my "expected" return.
Date published: 2023-03-12
Rated 3 out of 5 by from Somewhat convenient, but expensive The process is pretty lengthy compared to using other accounting services, and I don't feel I saved much money due to all of the added fees. The main reason this process would be chosen is convenience of doing it from home.
Date published: 2023-03-12
Rated 1 out of 5 by from They add fees if you dont pay attention Accidently paid for a service i didnt even want until i saw the amount paid at the end.
Date published: 2023-03-12
Rated 5 out of 5 by from Good Product I found it easy to use and accurate. Good product that I have used for years.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6709
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never again Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
Date published: 2023-03-12
Rated 4 out of 5 by from TT is good Had trouble with fax form 8889-T - 12 wks, Line b - having to do with HSA. I did not have a 8889-T form from Fidelity and Fidelity said my HSA tax form will be ready 05-11-2023. I finally "blanked" out the line 12 wks, Line b and it let me continue.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax made it easy to do my taxes, it made it very user friendly.
Date published: 2023-03-12
Rated 3 out of 5 by from a little confusing all in all the process was fairly easy. a little more explanation of things would be nice so i don't have to stop and google what everything means.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax does its job to help me file my taxes I have gotten Turbo Tax products for many years. I Like that it walks me through
Date published: 2023-03-12
Rated 5 out of 5 by from I love turbo tax you guys are the best It was hard my computer kept on putting in my birthday wrong but thats the first thing imma do is get a new one overall you guys are the best there is... Keep up the wonderful work
Date published: 2023-03-12
Rated 1 out of 5 by from State Tax There was a mistake and a substantial one when asking to fill in box 16, when it should be 17.It has dramatically altered my "expected" return.
Date published: 2023-03-12
Rated 3 out of 5 by from Somewhat convenient, but expensive The process is pretty lengthy compared to using other accounting services, and I don't feel I saved much money due to all of the added fees. The main reason this process would be chosen is convenience of doing it from home.
Date published: 2023-03-12
Rated 1 out of 5 by from They add fees if you dont pay attention Accidently paid for a service i didnt even want until i saw the amount paid at the end.
Date published: 2023-03-12
Rated 5 out of 5 by from Good Product I found it easy to use and accurate. Good product that I have used for years.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6709