TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax lied to me I got all the way through my taxes and was told I had to pay the TurboTax Premium fee to file. It was made to look optional all other times. I would've paid a human to do my taxes for that money.
Date published: 2023-03-12
Rated 5 out of 5 by from If I can do it, anyone can I like words, not so much numbers. I was never good at math, and always a little intimidated because of it. But this software knows what it's doing, so I don't worry about not understanding any of it. I can answer questions. I can ask questions. That's all it takes to do you taxes.
Date published: 2023-03-12
Rated 5 out of 5 by from The Best It's perfect leave it Be. 0i have used it since 1984.
Date published: 2023-03-12
Rated 1 out of 5 by from Last Time Using Ever! I have used Turbo Tax to complete my own taxes as a single filer and married jointly for more than 13 years. This is my last time. It is not worth it. I pay money for Turbo Tax and pay a fee at the end to file. No more. I spent 5 hours today trying to use the program. Pages wouldn't load properly and I had to toggle back and forth between the Step by Step view and the forms view. It became very confusing. I even used Turbo Tax help but it did not help to answer many questions. I had to do my own research through Google. Turbo Tax is supposed to make filing taxes easier but it has become such a hassle. I would rather pay a little more for a tax expert to complete my tax filing efficiently.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome So far it went great. We will see on our tax return. Sentira was very helpful.
Date published: 2023-03-12
Rated 5 out of 5 by from TT The app is wicked easy to use, but why are they forcing me to put in a lengthy review?
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax makes Tax Season Easier I enjoy using turbo tax. I am willing to pay a little more for the software for the ease of use and the directed path it takes you.
Date published: 2023-03-12
Rated 1 out of 5 by from It got the job done, probably not worth the money I had a really hard time getting files to import from other services, I was asked to fill out boxes that simply didn't exist on some forms. Manually typing in a tax form was nearly impossible. But I was able to get it done pretty quickly. Unfortunately I probably won't be able to afford to use this service again, it cost me over 200 dollars to file, so I'll probably just have to do everything manually next year because that was quite a lot of money. I was also very concerned about them giving the option of taking out a loan so that it could seem like you'd get your return faster? It just didn't seem like a good deal. This was with me using the cheapest option I could which would direct deposit my refund, maybe if I'd paid another $100 my experience would've been better. I'm disappointed, I've had a much better experience with them in the past and I'm not sure what's gone wrong.
Date published: 2023-03-12
Rated 1 out of 5 by from Worst tool ever created After my taxes were rejected 4 times, it STILL doesn't let me go back to FIX the issue at hand.. They charged me over 100 dollars for what most sites do for free or for like 15. I only came here because they have my last year's info on file. I hope the creators of this garbage have nightmares because of the stress they put on people.
Date published: 2023-03-12
Rated 2 out of 5 by from Way too expensive now. For roughly $200 I can just pay a person to do this for me. For years I have been paying around $100 for this same service. 2023 will be a tax professional.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6708
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax lied to me I got all the way through my taxes and was told I had to pay the TurboTax Premium fee to file. It was made to look optional all other times. I would've paid a human to do my taxes for that money.
Date published: 2023-03-12
Rated 5 out of 5 by from If I can do it, anyone can I like words, not so much numbers. I was never good at math, and always a little intimidated because of it. But this software knows what it's doing, so I don't worry about not understanding any of it. I can answer questions. I can ask questions. That's all it takes to do you taxes.
Date published: 2023-03-12
Rated 5 out of 5 by from The Best It's perfect leave it Be. 0i have used it since 1984.
Date published: 2023-03-12
Rated 1 out of 5 by from Last Time Using Ever! I have used Turbo Tax to complete my own taxes as a single filer and married jointly for more than 13 years. This is my last time. It is not worth it. I pay money for Turbo Tax and pay a fee at the end to file. No more. I spent 5 hours today trying to use the program. Pages wouldn't load properly and I had to toggle back and forth between the Step by Step view and the forms view. It became very confusing. I even used Turbo Tax help but it did not help to answer many questions. I had to do my own research through Google. Turbo Tax is supposed to make filing taxes easier but it has become such a hassle. I would rather pay a little more for a tax expert to complete my tax filing efficiently.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome So far it went great. We will see on our tax return. Sentira was very helpful.
Date published: 2023-03-12
Rated 5 out of 5 by from TT The app is wicked easy to use, but why are they forcing me to put in a lengthy review?
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax makes Tax Season Easier I enjoy using turbo tax. I am willing to pay a little more for the software for the ease of use and the directed path it takes you.
Date published: 2023-03-12
Rated 1 out of 5 by from It got the job done, probably not worth the money I had a really hard time getting files to import from other services, I was asked to fill out boxes that simply didn't exist on some forms. Manually typing in a tax form was nearly impossible. But I was able to get it done pretty quickly. Unfortunately I probably won't be able to afford to use this service again, it cost me over 200 dollars to file, so I'll probably just have to do everything manually next year because that was quite a lot of money. I was also very concerned about them giving the option of taking out a loan so that it could seem like you'd get your return faster? It just didn't seem like a good deal. This was with me using the cheapest option I could which would direct deposit my refund, maybe if I'd paid another $100 my experience would've been better. I'm disappointed, I've had a much better experience with them in the past and I'm not sure what's gone wrong.
Date published: 2023-03-12
Rated 1 out of 5 by from Worst tool ever created After my taxes were rejected 4 times, it STILL doesn't let me go back to FIX the issue at hand.. They charged me over 100 dollars for what most sites do for free or for like 15. I only came here because they have my last year's info on file. I hope the creators of this garbage have nightmares because of the stress they put on people.
Date published: 2023-03-12
Rated 2 out of 5 by from Way too expensive now. For roughly $200 I can just pay a person to do this for me. For years I have been paying around $100 for this same service. 2023 will be a tax professional.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6708