TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from It's a good start. Still a little rough in places It's decent. Not as good as the stand alone version. The biggest annoyance was the inability to import data from more than one account at a given institution. Once you put in credentials you can't change them or add an additional account.
Date published: 2023-03-15
Rated 5 out of 5 by from Super convenient and user friendly Thank you for efficient and user-friendly platform TurboTax.
Date published: 2023-03-15
Rated 3 out of 5 by from mind numbing ouchouchouchouchouchouchouchouchouchouchouchouchouch
Date published: 2023-03-15
Rated 5 out of 5 by from Super easy! I love using this. It is easy and quick every year!
Date published: 2023-03-15
Rated 1 out of 5 by from Way too expensive for what it is. I could go to an accountant and pay the same amount as this. Then you want to charge extra to take my payment out of my return. It seems like every other page is trying to upsell me a different product. And then you charge too much for a state with no income taxes.
Date published: 2023-03-15
Rated 5 out of 5 by from Ease of Use It was easy to use. The step by step guided pathway was incredible.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax made filing very easy Filing was easy with step-by-step helps and questions.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbotax is wonderful It was a big pleasure for me using Turbotax this year to file my tax by myself, for the first time ,I don't have no complaint , the experience was wonderful and the experts was magnific,.
Date published: 2023-03-15
Rated 2 out of 5 by from Software Changes I have used TurboTax for years but the changes this year are not fair. I had to upgrade a level for a form that was standard in the deluxe level. And the upgrade charge to next level was double. Might be last year of using this software.
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax is almost great Other than not providing online help on determining the professional activity codes for businesses you operate (had to go to Instructions for Schedule C), the software worked fine. What really bugs me is the extra fee TurboTax tries to charge for deducting the $25 fee for filling the state return. You can either use your credit card and pay nothing extra, or they will gladly deduct another $40 from your refund to take the $25 fee. Ridiculous!!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's a good start. Still a little rough in places It's decent. Not as good as the stand alone version. The biggest annoyance was the inability to import data from more than one account at a given institution. Once you put in credentials you can't change them or add an additional account.
Date published: 2023-03-15
Rated 5 out of 5 by from Super convenient and user friendly Thank you for efficient and user-friendly platform TurboTax.
Date published: 2023-03-15
Rated 3 out of 5 by from mind numbing ouchouchouchouchouchouchouchouchouchouchouchouchouch
Date published: 2023-03-15
Rated 5 out of 5 by from Super easy! I love using this. It is easy and quick every year!
Date published: 2023-03-15
Rated 1 out of 5 by from Way too expensive for what it is. I could go to an accountant and pay the same amount as this. Then you want to charge extra to take my payment out of my return. It seems like every other page is trying to upsell me a different product. And then you charge too much for a state with no income taxes.
Date published: 2023-03-15
Rated 5 out of 5 by from Ease of Use It was easy to use. The step by step guided pathway was incredible.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax made filing very easy Filing was easy with step-by-step helps and questions.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbotax is wonderful It was a big pleasure for me using Turbotax this year to file my tax by myself, for the first time ,I don't have no complaint , the experience was wonderful and the experts was magnific,.
Date published: 2023-03-15
Rated 2 out of 5 by from Software Changes I have used TurboTax for years but the changes this year are not fair. I had to upgrade a level for a form that was standard in the deluxe level. And the upgrade charge to next level was double. Might be last year of using this software.
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax is almost great Other than not providing online help on determining the professional activity codes for businesses you operate (had to go to Instructions for Schedule C), the software worked fine. What really bugs me is the extra fee TurboTax tries to charge for deducting the $25 fee for filling the state return. You can either use your credit card and pay nothing extra, or they will gladly deduct another $40 from your refund to take the $25 fee. Ridiculous!!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6701