TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281631 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Going downhill Every year TurboTax tries to sell you more garbage and becomes less transparent with how much it actually costs to use their services. I will be looking into an alternate service next year
Date published: 2021-03-14
Rated 3 out of 5 by from Not as good as it used to be Program is too simple now. Few menu options. No way to look at forms, even completed ones. help is not very good. I have to call for support to figure out where to enter a form I received. Not sure I will be back.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is very cobvenient I liked the message about the Care Act amounts. It helped a lot.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is very helpful and efficient The features of turbo tax make it easy to file and feel confident in what is filed.
Date published: 2021-03-14
Rated 4 out of 5 by from Awesome Good I got though real fast and easy. Will use again
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is fast, simple, and stress free. The hardest part is saving all Tax forms. The easy part is using Turbo Tax. I had one person help start the taxes on turbo tax. Another person took over for other parts and then I went back to the first person to finish up. It is easy to save progress and easy to look back at what was done. With this program I do feel like I can do the full process myself in the future.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax worked for me with Anxiety Using TurboTax for 2020 has been hassle free as I normally dread filing my taxes every year. Its ease of use and helpful tracking was great.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is a great option to file taxes The Turbo Tax E-File option is AWESOME. You can get professional tax help if needed from turbo tax. ONLY ISSUE IVE GOT WITH TURBO TAX IS I PAID THEM FOR MY 2018 TAX RETURN BUT DIDNT FILE TAXES DUE TO A IRS ISSUE,YET TURBO TAX WON'T REPAY ME THE $MONEY$ I PAID THEM! SO THIS IS A VERY BAD ISSUE THEY HAVE OF NOT WANTING TO REPAY CLIENTS WHEN THEY HAF2. SO BEWARE OF THAT.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy & awesome love the ease of filing with turbo tax. this is our 4th year using and will continue
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent Support Great guidance and information to help better understand how to file my return.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6698
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Going downhill Every year TurboTax tries to sell you more garbage and becomes less transparent with how much it actually costs to use their services. I will be looking into an alternate service next year
Date published: 2021-03-14
Rated 3 out of 5 by from Not as good as it used to be Program is too simple now. Few menu options. No way to look at forms, even completed ones. help is not very good. I have to call for support to figure out where to enter a form I received. Not sure I will be back.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is very cobvenient I liked the message about the Care Act amounts. It helped a lot.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is very helpful and efficient The features of turbo tax make it easy to file and feel confident in what is filed.
Date published: 2021-03-14
Rated 4 out of 5 by from Awesome Good I got though real fast and easy. Will use again
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is fast, simple, and stress free. The hardest part is saving all Tax forms. The easy part is using Turbo Tax. I had one person help start the taxes on turbo tax. Another person took over for other parts and then I went back to the first person to finish up. It is easy to save progress and easy to look back at what was done. With this program I do feel like I can do the full process myself in the future.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax worked for me with Anxiety Using TurboTax for 2020 has been hassle free as I normally dread filing my taxes every year. Its ease of use and helpful tracking was great.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is a great option to file taxes The Turbo Tax E-File option is AWESOME. You can get professional tax help if needed from turbo tax. ONLY ISSUE IVE GOT WITH TURBO TAX IS I PAID THEM FOR MY 2018 TAX RETURN BUT DIDNT FILE TAXES DUE TO A IRS ISSUE,YET TURBO TAX WON'T REPAY ME THE $MONEY$ I PAID THEM! SO THIS IS A VERY BAD ISSUE THEY HAVE OF NOT WANTING TO REPAY CLIENTS WHEN THEY HAF2. SO BEWARE OF THAT.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy & awesome love the ease of filing with turbo tax. this is our 4th year using and will continue
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent Support Great guidance and information to help better understand how to file my return.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6698