TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax works great every year! We use Turbo Tax to file our taxes every year and always find it to be a smooth and efficient process. We appreciate that Turbotax walks us through every step. This year was the 1st time we had a bit harder time finding all the places to enter our information but were still able to figure it out eventually.
Date published: 2022-04-19
Rated 5 out of 5 by from Very helpful I like how it walked me through all the sections and provided instructions. Downloading info from employer and accounts was very helpful.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Turbo Tax was sufficient as usual--easy to use and very informative
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Peasy Easy and fast dsacasdfvafdvfdsv sfvasfvsdvasdvsadcsdacDAC
Date published: 2022-04-19
Rated 3 out of 5 by from Turbo Tax is getting so expensive! I feel the value for the money is not there anymore. I feel nickel & dimed for an added form. I am very disappointed this time.
Date published: 2022-04-19
Rated 5 out of 5 by from great! I liked it it was easy steps to follow, I felt confident
Date published: 2022-04-19
Rated 2 out of 5 by from Lifetime Learning Credit I do not understand why Turbo Tax continually told me I have a Lifetime Learning Credit when I didn't. I had several people file the exact same way as I did and not get this stupid credit. Because of it I had to pay Turbo Tax a fourth of my return. I am annoyed. I will never be using Turbo Tax again as all online reading on this matter expressed the same concern but not distinguishable outcomes or solutions.
Date published: 2022-04-19
Rated 2 out of 5 by from Not As Good As It Used To Be! Recent versions are much harder to use and not as easy to move around in sections as older versions. Definitely not as user-friendly as even 4-5 years ago. I've been using TurboTax since circa 1993, and I think I'll be looking at other tax prep software for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Really great! Very easy and helpful! Very happy with the outcome!
Date published: 2022-04-19
Rated 5 out of 5 by from Director of Administration Stella was Excellent. She helped me navigate the program and answered all my questions. My polite, nice and professional
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6698
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax works great every year! We use Turbo Tax to file our taxes every year and always find it to be a smooth and efficient process. We appreciate that Turbotax walks us through every step. This year was the 1st time we had a bit harder time finding all the places to enter our information but were still able to figure it out eventually.
Date published: 2022-04-19
Rated 5 out of 5 by from Very helpful I like how it walked me through all the sections and provided instructions. Downloading info from employer and accounts was very helpful.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Turbo Tax was sufficient as usual--easy to use and very informative
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Peasy Easy and fast dsacasdfvafdvfdsv sfvasfvsdvasdvsadcsdacDAC
Date published: 2022-04-19
Rated 3 out of 5 by from Turbo Tax is getting so expensive! I feel the value for the money is not there anymore. I feel nickel & dimed for an added form. I am very disappointed this time.
Date published: 2022-04-19
Rated 5 out of 5 by from great! I liked it it was easy steps to follow, I felt confident
Date published: 2022-04-19
Rated 2 out of 5 by from Lifetime Learning Credit I do not understand why Turbo Tax continually told me I have a Lifetime Learning Credit when I didn't. I had several people file the exact same way as I did and not get this stupid credit. Because of it I had to pay Turbo Tax a fourth of my return. I am annoyed. I will never be using Turbo Tax again as all online reading on this matter expressed the same concern but not distinguishable outcomes or solutions.
Date published: 2022-04-19
Rated 2 out of 5 by from Not As Good As It Used To Be! Recent versions are much harder to use and not as easy to move around in sections as older versions. Definitely not as user-friendly as even 4-5 years ago. I've been using TurboTax since circa 1993, and I think I'll be looking at other tax prep software for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Really great! Very easy and helpful! Very happy with the outcome!
Date published: 2022-04-19
Rated 5 out of 5 by from Director of Administration Stella was Excellent. She helped me navigate the program and answered all my questions. My polite, nice and professional
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6698