TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very User Friendly Explanations along the way are very helpful. Would definitely suggest to others and use again.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is extremely user friendly. My experience was great using Turbo Tax. Although I did not need to speak with a tax advisor. Using the helpful hints feature when I didn't understand a section was awesome
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome Very quick, easy to follow and understand. Will use again and recommend to others.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is so Convenient Talked to agents and Tax Professional, very helpful
Date published: 2021-03-01
Rated 3 out of 5 by from Glitchy this year, sheisty pricing This year was kind of glitchy. I had removed my W2s from old employers that I didn't need for this year, but for some reason they were added back and when Turbo wanted to review my forms before filing, it asked me to refill out sections I thought I'd already filled out. Turned out, they were asking me to fill out forms for my old employers and I basically doubled my income by filling that out. I was able to fix it and everything was okay, but it added a lot of time, confusion, and headache to the experience, and made me pretty nervous. Not typical of my experience with Turbo. I also wish they were more upfront about the price. It's $40 PER TAX FORM, so if you want to file BOTH federal and state, your bill's going to actually be $80. Fine, whatever, I'll pay the $80 because I already went through the whole thing, but it felt super dishonest on Turbo Tax's part to wait until the end to make it clear. Not cool.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy way to file Easy and convenient way to submit your taxes, it was a fun way to get it done.
Date published: 2021-03-01
Rated 5 out of 5 by from So helpful Very easy to use. Makes filing my taxes less of a headache
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbo Tax for last 6 years. The guided, step-by-step approach is one of the best approach you can find. No need to pay unnecessary fees to CPAs or Tax firms to work on your returns. You can do it yourself and you do not need to be an expert. Just follow the guided prompts and answer all the questions and you can be done in a few hours. I will totally recommend it. No harm in trying it out yourself for less than 50 bucks and you can choose not to use it. Its totally worth it!
Date published: 2021-03-01
Rated 5 out of 5 by from Great! Self explanatory and easy to navigate through the turbotax process..
Date published: 2021-03-01
Rated 4 out of 5 by from Decent! It's pretty good... Easy walk thru. However, I didn't appreciate seeing an additional $40 at the end just to process the banking part. It is almost hidden if you're not paying attention. At one time Turbo Tax didn't charge for adding in your charitable donations. Now, you have to have at least the deluxe to do so.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6698
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very User Friendly Explanations along the way are very helpful. Would definitely suggest to others and use again.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is extremely user friendly. My experience was great using Turbo Tax. Although I did not need to speak with a tax advisor. Using the helpful hints feature when I didn't understand a section was awesome
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome Very quick, easy to follow and understand. Will use again and recommend to others.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is so Convenient Talked to agents and Tax Professional, very helpful
Date published: 2021-03-01
Rated 3 out of 5 by from Glitchy this year, sheisty pricing This year was kind of glitchy. I had removed my W2s from old employers that I didn't need for this year, but for some reason they were added back and when Turbo wanted to review my forms before filing, it asked me to refill out sections I thought I'd already filled out. Turned out, they were asking me to fill out forms for my old employers and I basically doubled my income by filling that out. I was able to fix it and everything was okay, but it added a lot of time, confusion, and headache to the experience, and made me pretty nervous. Not typical of my experience with Turbo. I also wish they were more upfront about the price. It's $40 PER TAX FORM, so if you want to file BOTH federal and state, your bill's going to actually be $80. Fine, whatever, I'll pay the $80 because I already went through the whole thing, but it felt super dishonest on Turbo Tax's part to wait until the end to make it clear. Not cool.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy way to file Easy and convenient way to submit your taxes, it was a fun way to get it done.
Date published: 2021-03-01
Rated 5 out of 5 by from So helpful Very easy to use. Makes filing my taxes less of a headache
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbo Tax for last 6 years. The guided, step-by-step approach is one of the best approach you can find. No need to pay unnecessary fees to CPAs or Tax firms to work on your returns. You can do it yourself and you do not need to be an expert. Just follow the guided prompts and answer all the questions and you can be done in a few hours. I will totally recommend it. No harm in trying it out yourself for less than 50 bucks and you can choose not to use it. Its totally worth it!
Date published: 2021-03-01
Rated 5 out of 5 by from Great! Self explanatory and easy to navigate through the turbotax process..
Date published: 2021-03-01
Rated 4 out of 5 by from Decent! It's pretty good... Easy walk thru. However, I didn't appreciate seeing an additional $40 at the end just to process the banking part. It is almost hidden if you're not paying attention. At one time Turbo Tax didn't charge for adding in your charitable donations. Now, you have to have at least the deluxe to do so.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6698