TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Very intuitive Easy to use very intuitive I am a fan of the product
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great!!! This is my fifth year filing with Turbo Taxes and I love it!!!
Date published: 2023-03-12
Rated 4 out of 5 by from used many years This year's internet program seemed harder to navigate. It was harder to get to specific forms to edit.
Date published: 2023-03-12
Rated 4 out of 5 by from Good but simple mistake created confusion Overall the experience was pretty painless and easy. Collect and submit your documents, and a tax expert takes it from there. I did experience an issue where my tax expert mistakenly entered a value from my W-2 into the wrong category which nearly left me owing thousands rather than getting a return. Initially I couldn't think of anything that would cause this, but once I reviewed my year/paperwork and did some minimal research I was able to provide information that helped him quickly catch his mistake. It's a simple mistake that anyone could make, but it certainly added stress and confusion.
Date published: 2023-03-12
Rated 5 out of 5 by from The SpeedRacer reference is great! Great experience getting taxes completed. New features are great as well!
Date published: 2023-03-12
Rated 5 out of 5 by from I will never do my own taxes again! My wife and I have done our own taxes for years using Turbo Tax. We decided to give Full Service a try this year. The two agents I worked with were professional, polite, knowledgeable, and efficient. I will continue to use this service in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and helpful TurboTax made the process very quick, only about 30 minutes. I wouldn't have put off doing my taxes if I knew it was this easy.
Date published: 2023-03-12
Rated 4 out of 5 by from E-filed 2 returns, but only 1 confirmation email? I e-filed 2 tax returns using Turbox Tax yesterday. But, I only received the confirmation email for my second tax return, not for my first tax return. I thought that it may be something wrong when I e-filed my first return and IRS may not receive it. When I tried to redo the e-filing, Turbo tax does not allow me and it said that the return was accepted. I am confused.
Date published: 2023-03-12
Rated 4 out of 5 by from Very Helpful Tax Service It is fast and easy, they offer you plenty of advice and even have an option to speak with a tax expert. I did my taxes on my own and did not have any issues that I could see. I recommend it to anyone.
Date published: 2023-03-12
Rated 5 out of 5 by from ALWAYS FAST AND FRIENDLY EASY TO FILE. BEST TAX SOFTWARE THAT IS OUT THERE.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6697
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very intuitive Easy to use very intuitive I am a fan of the product
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great!!! This is my fifth year filing with Turbo Taxes and I love it!!!
Date published: 2023-03-12
Rated 4 out of 5 by from used many years This year's internet program seemed harder to navigate. It was harder to get to specific forms to edit.
Date published: 2023-03-12
Rated 4 out of 5 by from Good but simple mistake created confusion Overall the experience was pretty painless and easy. Collect and submit your documents, and a tax expert takes it from there. I did experience an issue where my tax expert mistakenly entered a value from my W-2 into the wrong category which nearly left me owing thousands rather than getting a return. Initially I couldn't think of anything that would cause this, but once I reviewed my year/paperwork and did some minimal research I was able to provide information that helped him quickly catch his mistake. It's a simple mistake that anyone could make, but it certainly added stress and confusion.
Date published: 2023-03-12
Rated 5 out of 5 by from The SpeedRacer reference is great! Great experience getting taxes completed. New features are great as well!
Date published: 2023-03-12
Rated 5 out of 5 by from I will never do my own taxes again! My wife and I have done our own taxes for years using Turbo Tax. We decided to give Full Service a try this year. The two agents I worked with were professional, polite, knowledgeable, and efficient. I will continue to use this service in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and helpful TurboTax made the process very quick, only about 30 minutes. I wouldn't have put off doing my taxes if I knew it was this easy.
Date published: 2023-03-12
Rated 4 out of 5 by from E-filed 2 returns, but only 1 confirmation email? I e-filed 2 tax returns using Turbox Tax yesterday. But, I only received the confirmation email for my second tax return, not for my first tax return. I thought that it may be something wrong when I e-filed my first return and IRS may not receive it. When I tried to redo the e-filing, Turbo tax does not allow me and it said that the return was accepted. I am confused.
Date published: 2023-03-12
Rated 4 out of 5 by from Very Helpful Tax Service It is fast and easy, they offer you plenty of advice and even have an option to speak with a tax expert. I did my taxes on my own and did not have any issues that I could see. I recommend it to anyone.
Date published: 2023-03-12
Rated 5 out of 5 by from ALWAYS FAST AND FRIENDLY EASY TO FILE. BEST TAX SOFTWARE THAT IS OUT THERE.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6697