TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
QueC from
Great Service
I used the LIVE feature, Great experience, Melonie was very professional.
Date published: 2022-04-06
Rated 5 out of 5 by
Intuitive987 from
Successful completion of IRS 1041 Estate and Trust
First filing for 1041 Estate Tax submittal. Straightforward with good TurboTax guidance as form was being completed. One hitch that initially prevented e-file transmittal. TurboTax community help had that correct answer: check IRS EIN letter for the four letter Estate CODE.
Date published: 2022-04-06
Rated 5 out of 5 by
Mikelfox from
Simple to follow with professional results
Like having your personal tax consultant on call 24/7!
Date published: 2022-04-06
Rated 5 out of 5 by
Colleen T from
Turbotax goes above and beyond!
I first used Turbotax because I earn little income as a retired person, but even after Turbotax was not part of the IRS free preparation program, I stayed with Turbotax because I feel Turbotax always knows the best choices for me
Date published: 2022-04-06
Rated 5 out of 5 by
PMJM11 from
Awesome experience again
This is my 8th year using Turbo Tax. It's always so user friendly, and you can receive live help if you need it while filling out your return info. I had a question about the new stimulus information that was on this year's return, and I had help from a live chat and received an answer in less than 5 minutes! So easy and convenient!
Date published: 2022-04-06
Rated 5 out of 5 by
cheevaj from
Great to work with
I had the full service and the agent assigned to me was great to work with.
Date published: 2022-04-06
Rated 5 out of 5 by
pkoons from
it works
Thanks for the basically straight forward method to do my taxes.
Date published: 2022-04-06
Rated 1 out of 5 by
My terrible experience from
Terrible
Kept going in circles, cannot see the forms. E file keeps being rejected even though the AGI figure is correct. Asked to file by mail and request was ignored.
Date published: 2022-04-06
Rated 5 out of 5 by
SusanA1962 from
Turbo Tax is quick and easy!
All we have is the standard deductions. Turbo Tax is perfect for us!
Date published: 2022-04-06
Rated 5 out of 5 by
cujo999 from
its very easy
i like to walk through everything and the imports make it very easy
All TurboTax® Offerings Reviews - Page 6696
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
QueC from
Great Service
I used the LIVE feature, Great experience, Melonie was very professional.
Date published: 2022-04-06
Rated 5 out of 5 by
Intuitive987 from
Successful completion of IRS 1041 Estate and Trust
First filing for 1041 Estate Tax submittal. Straightforward with good TurboTax guidance as form was being completed. One hitch that initially prevented e-file transmittal. TurboTax community help had that correct answer: check IRS EIN letter for the four letter Estate CODE.
Date published: 2022-04-06
Rated 5 out of 5 by
Mikelfox from
Simple to follow with professional results
Like having your personal tax consultant on call 24/7!
Date published: 2022-04-06
Rated 5 out of 5 by
Colleen T from
Turbotax goes above and beyond!
I first used Turbotax because I earn little income as a retired person, but even after Turbotax was not part of the IRS free preparation program, I stayed with Turbotax because I feel Turbotax always knows the best choices for me
Date published: 2022-04-06
Rated 5 out of 5 by
PMJM11 from
Awesome experience again
This is my 8th year using Turbo Tax. It's always so user friendly, and you can receive live help if you need it while filling out your return info. I had a question about the new stimulus information that was on this year's return, and I had help from a live chat and received an answer in less than 5 minutes! So easy and convenient!
Date published: 2022-04-06
Rated 5 out of 5 by
cheevaj from
Great to work with
I had the full service and the agent assigned to me was great to work with.
Date published: 2022-04-06
Rated 5 out of 5 by
pkoons from
it works
Thanks for the basically straight forward method to do my taxes.
Date published: 2022-04-06
Rated 1 out of 5 by
My terrible experience from
Terrible
Kept going in circles, cannot see the forms. E file keeps being rejected even though the AGI figure is correct. Asked to file by mail and request was ignored.
Date published: 2022-04-06
Rated 5 out of 5 by
SusanA1962 from
Turbo Tax is quick and easy!
All we have is the standard deductions. Turbo Tax is perfect for us!
Date published: 2022-04-06
Rated 5 out of 5 by
cujo999 from
its very easy
i like to walk through everything and the imports make it very easy
All TurboTax® Offerings Reviews - Page 6696
Date published: 2022-04-06