TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Eddie 63 from
This new turbo tax is very confusing
If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by
kmarie00000 from
Pension plan glitch
For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by
5a6b from
turbo tax excellent
ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by
Gokul123 from
TurboTax is Great
I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by
seagal77 from
Quality of software and help is WAY down
I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by
marzu from
Turbo Tax is excellent
It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by
Bena4 from
Turbo tax.
Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
Date published: 2023-03-12
Rated 5 out of 5 by
MaxieK from
Very Nice
I loved Turbo Tax, It was very helpful and I was able to finish up everything in only a few hours
Date published: 2023-03-12
Rated 1 out of 5 by
Ry a from
Taxes suck, this doesn't help much.
Ever get that call about your car insurance? This is like that, constant pestering to upsell.
Date published: 2023-03-12
Rated 5 out of 5 by
Cglaze52 from
TurboTax is convenient
TurboTax is easy to use and keeps things moving along.
All TurboTax® Offerings Reviews - Page 6695
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Eddie 63 from
This new turbo tax is very confusing
If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by
kmarie00000 from
Pension plan glitch
For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by
5a6b from
turbo tax excellent
ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by
Gokul123 from
TurboTax is Great
I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by
seagal77 from
Quality of software and help is WAY down
I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by
marzu from
Turbo Tax is excellent
It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by
Bena4 from
Turbo tax.
Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
Date published: 2023-03-12
Rated 5 out of 5 by
MaxieK from
Very Nice
I loved Turbo Tax, It was very helpful and I was able to finish up everything in only a few hours
Date published: 2023-03-12
Rated 1 out of 5 by
Ry a from
Taxes suck, this doesn't help much.
Ever get that call about your car insurance? This is like that, constant pestering to upsell.
Date published: 2023-03-12
Rated 5 out of 5 by
Cglaze52 from
TurboTax is convenient
TurboTax is easy to use and keeps things moving along.
All TurboTax® Offerings Reviews - Page 6695
Date published: 2023-03-12