TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from This new turbo tax is very confusing If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by from Pension plan glitch For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax excellent ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is Great I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by from Quality of software and help is WAY down I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax is excellent It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo tax. Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
Date published: 2023-03-12
Rated 5 out of 5 by from Very Nice I loved Turbo Tax, It was very helpful and I was able to finish up everything in only a few hours
Date published: 2023-03-12
Rated 1 out of 5 by from Taxes suck, this doesn't help much. Ever get that call about your car insurance? This is like that, constant pestering to upsell.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is convenient TurboTax is easy to use and keeps things moving along.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from This new turbo tax is very confusing If it hadn't been for Ebony (live help), I would have thrown my computer out the window and gone to the local tax person. I have used turbo tax for approximately 15+ years and have never had a problem filing. This year totally different. Not a fan of the new format.
Date published: 2023-03-12
Rated 4 out of 5 by from Pension plan glitch For 2022 there was a glitch in the pension income reporting that put me into a "required minimum distribution" for a defined benefit plan. No way to direct report this to TurboTax, so I just had to wait a month until the problem was fixed.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax excellent ryman from tubro tax was excellent. answer all my question and was very knowledge able.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is Great I had excellent experience with Truboax. Its really helpful and easy to file with TurboTax.
Date published: 2023-03-12
Rated 1 out of 5 by from Quality of software and help is WAY down I have been using TT for years. This year was the worst- too many glitches, price is up and the help I got was from someaone who was looking up help live to support the issue I had already explained- VERY poor experience to have inexperienced people "helping" with tax issues
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax is excellent It has been a positive experience over the years and I enjoy using Turbo to do my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo tax. Turbo tax is so easy to use and fast. I have used Turbotax to file every time since 2014 and believe it to be the better way to file your taxes.
Date published: 2023-03-12
Rated 5 out of 5 by from Very Nice I loved Turbo Tax, It was very helpful and I was able to finish up everything in only a few hours
Date published: 2023-03-12
Rated 1 out of 5 by from Taxes suck, this doesn't help much. Ever get that call about your car insurance? This is like that, constant pestering to upsell.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is convenient TurboTax is easy to use and keeps things moving along.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6695