TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Diddydave from
Simple, simply simple
Easy to use/follow. All explained well. Highly recommended
Date published: 2022-03-31
Rated 5 out of 5 by
NSMILE4U from
AWSOME
AWSOMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE IS TURBO
Date published: 2022-03-31
Rated 2 out of 5 by
Rari from
Easy enough to use but beware of fees
The site is honestly easy enough to use, and if you have complicated enough taxes that Deluxe is the right path for you, then that's fine, but mine are extremely straightforward. Just one form of income, no dependents, no partner, no complex expenses. I went into this expecting a nice, easy, and most importantly FREE filing experience as I've always done since I started paying taxes almost a decade ago. Last year, I filed completely for free with Turbo Tax and it was great! Unfortunately this year, that was no longer the case. Despite nothing having changed in my tax situation, one single, necessary form was enough to require me paying the Deluxe fee, as well as the state fee on top of that (which they were NOT clear enough about at the start). Honestly, I'll be looking at other companies next year. Highly disappointing.
Date published: 2022-03-31
Rated 1 out of 5 by
Kwebb0011 from
Not worth the time or money
For the amount that you have to pay for this service you would think it would be better. It is not. The result I was given is the same result I could have got in less time and a WHOLE LOT less money. Couple this with the rep being late or missing meetings it was just not worth it at all. Also along with all this the rep told me that I could file my taxes this weekend with no problem then sent me a message in the middle of the night that instead I had to file right away or everything would be sent back to square one. What kind of service is that????? After close to a decade using Turbotax I will never again.
Date published: 2022-03-31
Rated 1 out of 5 by
Li98007 from
Turbo tax is getting worse and worse
Turbo tax is getting more invasive with personal information. They use sneaky tactics to try to sell more expensive products. They don't take no for an answer and keep asking the same questions repeatedly. I will switch to another company's product if they don't stop this kind of behavior.
Date published: 2022-03-31
Rated 5 out of 5 by
Mamapg from
Great Program
Truly amazing support and assistance through the whole return process.
Date published: 2022-03-31
Rated 5 out of 5 by
adiaz36 from
Well worth the money
My preparer was timely, friendly, and very responsive to any query I made. I have used the live service two years running and it has been worth every penny.
Date published: 2022-03-31
Rated 5 out of 5 by
eloso1030 from
turbotax is really easy its awesome
turbotax is really easy to use and they help you in everything
Date published: 2022-03-31
Rated 5 out of 5 by
Alberto214 from
Turbo tax was very easy way to do my taxes
He was helpful and very experienced and quick to file my taxes.
Date published: 2022-03-31
Rated 4 out of 5 by
Trexatoo from
Simple to use
Easy to use - jeez it was great now Im not so sure
All TurboTax® Offerings Reviews - Page 6694
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Diddydave from
Simple, simply simple
Easy to use/follow. All explained well. Highly recommended
Date published: 2022-03-31
Rated 5 out of 5 by
NSMILE4U from
AWSOME
AWSOMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE IS TURBO
Date published: 2022-03-31
Rated 2 out of 5 by
Rari from
Easy enough to use but beware of fees
The site is honestly easy enough to use, and if you have complicated enough taxes that Deluxe is the right path for you, then that's fine, but mine are extremely straightforward. Just one form of income, no dependents, no partner, no complex expenses. I went into this expecting a nice, easy, and most importantly FREE filing experience as I've always done since I started paying taxes almost a decade ago. Last year, I filed completely for free with Turbo Tax and it was great! Unfortunately this year, that was no longer the case. Despite nothing having changed in my tax situation, one single, necessary form was enough to require me paying the Deluxe fee, as well as the state fee on top of that (which they were NOT clear enough about at the start). Honestly, I'll be looking at other companies next year. Highly disappointing.
Date published: 2022-03-31
Rated 1 out of 5 by
Kwebb0011 from
Not worth the time or money
For the amount that you have to pay for this service you would think it would be better. It is not. The result I was given is the same result I could have got in less time and a WHOLE LOT less money. Couple this with the rep being late or missing meetings it was just not worth it at all. Also along with all this the rep told me that I could file my taxes this weekend with no problem then sent me a message in the middle of the night that instead I had to file right away or everything would be sent back to square one. What kind of service is that????? After close to a decade using Turbotax I will never again.
Date published: 2022-03-31
Rated 1 out of 5 by
Li98007 from
Turbo tax is getting worse and worse
Turbo tax is getting more invasive with personal information. They use sneaky tactics to try to sell more expensive products. They don't take no for an answer and keep asking the same questions repeatedly. I will switch to another company's product if they don't stop this kind of behavior.
Date published: 2022-03-31
Rated 5 out of 5 by
Mamapg from
Great Program
Truly amazing support and assistance through the whole return process.
Date published: 2022-03-31
Rated 5 out of 5 by
adiaz36 from
Well worth the money
My preparer was timely, friendly, and very responsive to any query I made. I have used the live service two years running and it has been worth every penny.
Date published: 2022-03-31
Rated 5 out of 5 by
eloso1030 from
turbotax is really easy its awesome
turbotax is really easy to use and they help you in everything
Date published: 2022-03-31
Rated 5 out of 5 by
Alberto214 from
Turbo tax was very easy way to do my taxes
He was helpful and very experienced and quick to file my taxes.
Date published: 2022-03-31
Rated 4 out of 5 by
Trexatoo from
Simple to use
Easy to use - jeez it was great now Im not so sure
All TurboTax® Offerings Reviews - Page 6694
Date published: 2022-03-31