TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Omck4heroes from
Almost perfect
I've used TurboTax for a couple years now, and on the whole I am almost entirely satisfied with the service. In this specific case, this year, I signed up for more expensive options which were under a free promotional event. The event ended before my return was filed, and I was left holding the bag for more expensive services than I would ordinarily have chosen. Otherwise everything was satisfactory as usual. The tax expert said that the system of processing the promotion was automated and that there was no way to reverse the charges. You might want to have that looked at for future customers.
Date published: 2022-04-06
Rated 5 out of 5 by
Besh23 from
Turbotax is awsome
Turbotax provided step by step guidance the tough the filing process
Date published: 2022-04-06
Rated 5 out of 5 by
Richpaul1 from
Ryan was awesome
I just had to upload my documents and Ryan did the rest. This saved me weeks of time.
Date published: 2022-04-06
Rated 5 out of 5 by
1937 bill1937 from
i had easy time using program
easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-06
Rated 4 out of 5 by
PkWeeds from
solid product
It is good but I have some issues with downloading Municipal Bond transactions. I failed to get the state abbreviation when downloaded. I had to go back and manually enter the data.
Date published: 2022-04-06
Rated 2 out of 5 by
StopTheSpam from
Turbotax constantly spams you to upgrade
The constant spamming to upgrade products is incredibly annoying. I will find another provider for next year.
Date published: 2022-04-06
Rated 3 out of 5 by
WILLHEM from
Not as good as last year
Once the return is started and saved the file is not listed as a recent file and you must search your document files to find the file each time you return. For some unexplained reason I was taken to the Child Credit form. No explanation offered and no BACK button. YOU MUST MAKE AN ENTRY - absolutely frustrating. I wish to print a single screen page, but only printing the entire file is presented.
Date published: 2022-04-06
Rated 5 out of 5 by
vildflower16 from
Love TurboTax
Don't have to leave my home. Anyone I have ever spoken with has been kind, courteous, patient, and extremely helpful.
Date published: 2022-04-06
Rated 5 out of 5 by
Real marks from
Turbo Tax is user friendly
the features are user-friendly and have options on platforms to communicate with tax experts.
Date published: 2022-04-06
Rated 5 out of 5 by
vonih from
Awesome
It was a great experience and it was very easy. I will be filing this way again.
All TurboTax® Offerings Reviews - Page 6688
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Omck4heroes from
Almost perfect
I've used TurboTax for a couple years now, and on the whole I am almost entirely satisfied with the service. In this specific case, this year, I signed up for more expensive options which were under a free promotional event. The event ended before my return was filed, and I was left holding the bag for more expensive services than I would ordinarily have chosen. Otherwise everything was satisfactory as usual. The tax expert said that the system of processing the promotion was automated and that there was no way to reverse the charges. You might want to have that looked at for future customers.
Date published: 2022-04-06
Rated 5 out of 5 by
Besh23 from
Turbotax is awsome
Turbotax provided step by step guidance the tough the filing process
Date published: 2022-04-06
Rated 5 out of 5 by
Richpaul1 from
Ryan was awesome
I just had to upload my documents and Ryan did the rest. This saved me weeks of time.
Date published: 2022-04-06
Rated 5 out of 5 by
1937 bill1937 from
i had easy time using program
easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-06
Rated 4 out of 5 by
PkWeeds from
solid product
It is good but I have some issues with downloading Municipal Bond transactions. I failed to get the state abbreviation when downloaded. I had to go back and manually enter the data.
Date published: 2022-04-06
Rated 2 out of 5 by
StopTheSpam from
Turbotax constantly spams you to upgrade
The constant spamming to upgrade products is incredibly annoying. I will find another provider for next year.
Date published: 2022-04-06
Rated 3 out of 5 by
WILLHEM from
Not as good as last year
Once the return is started and saved the file is not listed as a recent file and you must search your document files to find the file each time you return. For some unexplained reason I was taken to the Child Credit form. No explanation offered and no BACK button. YOU MUST MAKE AN ENTRY - absolutely frustrating. I wish to print a single screen page, but only printing the entire file is presented.
Date published: 2022-04-06
Rated 5 out of 5 by
vildflower16 from
Love TurboTax
Don't have to leave my home. Anyone I have ever spoken with has been kind, courteous, patient, and extremely helpful.
Date published: 2022-04-06
Rated 5 out of 5 by
Real marks from
Turbo Tax is user friendly
the features are user-friendly and have options on platforms to communicate with tax experts.
Date published: 2022-04-06
Rated 5 out of 5 by
vonih from
Awesome
It was a great experience and it was very easy. I will be filing this way again.
All TurboTax® Offerings Reviews - Page 6688
Date published: 2022-04-06