TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Thanks Turbontax We love having TurboTax/intuit handle all of our tax matters with the IRS. The fee is a bargain.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is awesome. It is easy to follow steps. The computer guided me to complete 2021 tax and I recommended to my friends to use Turbo tax, Thank you for your service.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax gets it done. I filled a tax return at the start of April and they got it done in merely 7-8 days! The service and hostility is on another level and would recommend this to anyone that needs assistance for taxes especially the new ones.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax is meh. It's long, tedious, questionable, and suspect. They don't actually tell you how much you owe, until you enter your credit card info. Usually, the total owed is very obvious. It says your order is complete, then you get the actual total.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Very helpful. For the first timer. Being patience to me.
Date published: 2022-04-10
Rated 2 out of 5 by from Good product marred by constant upselling It's getting worse every year. I've mostly caught on, but I hate completing a page--assuming it's required...only to find out it's Turbotax trying to (again) essentially trick me into agreeing to release unnecessary private information or purchase a more expensive product. The burden shouldn't be on the customer to read fine print at every stage--about anything other than their tax situation.
Date published: 2022-04-10
Rated 1 out of 5 by from Import Feature Is Deplorable Import of documents was largely upsetting. Importing is supposed to save time, but I couldn't import anything except my statement from my broker. Except it imported it incorrectly, interpreting extraneous data as significant. So instead of ignoring what amounted to 0 shares of stocks purchased, I had to correct 50+ different line items on my own that with every correction, caused return to fluctuate $800 up and down. And I had to do it three times before it would e-file. Felt like I was at a timeshare presentation when they refuse to give you the gift card until you hear them pressure you several times after already giving a final answer. Huge time waster.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Very easy to do and quick. Completed my taxes on my lunch break
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo tax is easy to use The software is easy but it not free so to speak. I guess its the average cost
Date published: 2022-04-10
Rated 5 out of 5 by from AWESOME and above I had used HR block for years to do my taxes but lately very unhappy with how commercialized they have become. I stumbled upon turbo tax at Costco and loved to set pricing. HR block charges for every form filled (which is ridiculously expensive!) Best software used.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks Turbontax We love having TurboTax/intuit handle all of our tax matters with the IRS. The fee is a bargain.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is awesome. It is easy to follow steps. The computer guided me to complete 2021 tax and I recommended to my friends to use Turbo tax, Thank you for your service.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax gets it done. I filled a tax return at the start of April and they got it done in merely 7-8 days! The service and hostility is on another level and would recommend this to anyone that needs assistance for taxes especially the new ones.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax is meh. It's long, tedious, questionable, and suspect. They don't actually tell you how much you owe, until you enter your credit card info. Usually, the total owed is very obvious. It says your order is complete, then you get the actual total.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Very helpful. For the first timer. Being patience to me.
Date published: 2022-04-10
Rated 2 out of 5 by from Good product marred by constant upselling It's getting worse every year. I've mostly caught on, but I hate completing a page--assuming it's required...only to find out it's Turbotax trying to (again) essentially trick me into agreeing to release unnecessary private information or purchase a more expensive product. The burden shouldn't be on the customer to read fine print at every stage--about anything other than their tax situation.
Date published: 2022-04-10
Rated 1 out of 5 by from Import Feature Is Deplorable Import of documents was largely upsetting. Importing is supposed to save time, but I couldn't import anything except my statement from my broker. Except it imported it incorrectly, interpreting extraneous data as significant. So instead of ignoring what amounted to 0 shares of stocks purchased, I had to correct 50+ different line items on my own that with every correction, caused return to fluctuate $800 up and down. And I had to do it three times before it would e-file. Felt like I was at a timeshare presentation when they refuse to give you the gift card until you hear them pressure you several times after already giving a final answer. Huge time waster.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Very easy to do and quick. Completed my taxes on my lunch break
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo tax is easy to use The software is easy but it not free so to speak. I guess its the average cost
Date published: 2022-04-10
Rated 5 out of 5 by from AWESOME and above I had used HR block for years to do my taxes but lately very unhappy with how commercialized they have become. I stumbled upon turbo tax at Costco and loved to set pricing. HR block charges for every form filled (which is ridiculously expensive!) Best software used.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6685