TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Dr8gonfly from
The worst experience ever
I have been so angry that I've cried every single time I've use this program for my significant others' returns. Next year I'll pay someone to do them for me
Date published: 2022-04-14
Rated 5 out of 5 by
Roxstar303 from
Easy Breezy
No pain, lots to gain...if I can do this, anyone can do this...not scary at all:>)
Date published: 2022-04-14
Rated 5 out of 5 by
ssutherland from
2021 Turbo Tax experience
In general, TT is simple to use, as usual, especially after I have done my homework and collected all of my information first. The only confusing part is sometimes, during the review process, the things TT finds that I need to address appear to be items that TT should already have determined from the documents I loaded or the information I input. For at least one of the questions, I had NO idea what to do, and searching online did not help. It would have been VERY helpful to have a direct link to someone via Chat to ask that very specific question, as it comes minutes before I hit the 'SEND' button and make things final.
Date published: 2022-04-14
Rated 5 out of 5 by
JPaulJo from
2021 Tax
Very efficient, easy to fill. Staff available for help if needed
Date published: 2022-04-14
Rated 5 out of 5 by
plumlane from
Awsome
Very good and easy to file. We will be using this next year too.
Date published: 2022-04-14
Rated 4 out of 5 by
alnnet from
TT seems more complicated this year
more complicated to use. experienced a lot of back and forth
Date published: 2022-04-14
Rated 5 out of 5 by
gay2 from
easy
Very easy to use and good explanations. The only way to do taxes
Date published: 2022-04-14
Rated 1 out of 5 by
Bpyne from
EHHH
Ive never had to pay to file but suddenly at the end it made me and added on all these fees. Very dissatisfied with services.
Date published: 2022-04-14
Rated 4 out of 5 by
Login trouble from
Easy to use
I like the site easy to use. Had trouble logging in. Had to do the long version. When I was close to the end to efile, I left site to check number. Went back and had to login again, but wouldn't except my password again. So Had to reset it again. Did like that it uploaded a lot of the info. Was very quick and easy, otherwise.
Date published: 2022-04-14
Rated 1 out of 5 by
Steve Raposo from
NJ State Return Can Not Be Transmitted Electronica
The New Jersey State Corp return can not be transmitted electronically, as required by the State of New Jersey. I will not be using Turbo Tax again.
All TurboTax® Offerings Reviews - Page 6684
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Dr8gonfly from
The worst experience ever
I have been so angry that I've cried every single time I've use this program for my significant others' returns. Next year I'll pay someone to do them for me
Date published: 2022-04-14
Rated 5 out of 5 by
Roxstar303 from
Easy Breezy
No pain, lots to gain...if I can do this, anyone can do this...not scary at all:>)
Date published: 2022-04-14
Rated 5 out of 5 by
ssutherland from
2021 Turbo Tax experience
In general, TT is simple to use, as usual, especially after I have done my homework and collected all of my information first. The only confusing part is sometimes, during the review process, the things TT finds that I need to address appear to be items that TT should already have determined from the documents I loaded or the information I input. For at least one of the questions, I had NO idea what to do, and searching online did not help. It would have been VERY helpful to have a direct link to someone via Chat to ask that very specific question, as it comes minutes before I hit the 'SEND' button and make things final.
Date published: 2022-04-14
Rated 5 out of 5 by
JPaulJo from
2021 Tax
Very efficient, easy to fill. Staff available for help if needed
Date published: 2022-04-14
Rated 5 out of 5 by
plumlane from
Awsome
Very good and easy to file. We will be using this next year too.
Date published: 2022-04-14
Rated 4 out of 5 by
alnnet from
TT seems more complicated this year
more complicated to use. experienced a lot of back and forth
Date published: 2022-04-14
Rated 5 out of 5 by
gay2 from
easy
Very easy to use and good explanations. The only way to do taxes
Date published: 2022-04-14
Rated 1 out of 5 by
Bpyne from
EHHH
Ive never had to pay to file but suddenly at the end it made me and added on all these fees. Very dissatisfied with services.
Date published: 2022-04-14
Rated 4 out of 5 by
Login trouble from
Easy to use
I like the site easy to use. Had trouble logging in. Had to do the long version. When I was close to the end to efile, I left site to check number. Went back and had to login again, but wouldn't except my password again. So Had to reset it again. Did like that it uploaded a lot of the info. Was very quick and easy, otherwise.
Date published: 2022-04-14
Rated 1 out of 5 by
Steve Raposo from
NJ State Return Can Not Be Transmitted Electronica
The New Jersey State Corp return can not be transmitted electronically, as required by the State of New Jersey. I will not be using Turbo Tax again.
All TurboTax® Offerings Reviews - Page 6684
Date published: 2022-04-14