TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great! Love how easy is the process to file your own taxes.
Date published: 2021-02-27
Rated 3 out of 5 by from I'm not too happy about the fees I thought TurboTax was a free service. I do enjoy the simplicity of using the site, however it should be free.
Date published: 2021-02-27
Rated 3 out of 5 by from Still has some quirks! Product was easy to use but I spent at least 30 mins. with expert Ashley, who was quite charming and helpful, trying to figure out why my state tax entries on my 1099-Rs weren't being accepted. Turns out you need to put the gross distribution figure into box 16 which the product does not prompt you to do.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Uncomplicates the Complicated! Turbo has been very reliable for me, in the past years. I Trust them, Fully.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Very good program!! Very well oragnaized and neat!! Will use again
Date published: 2021-02-27
Rated 3 out of 5 by from Probably will not use next year For 2 years in a row I was not able to have my filing fees taken from my return, I do not have a hold with the IRS. Also, why is there a $40 fee for your fees to be deducted from your return?? People don't have money and are counting on our refunds for relief after this trying year!
Date published: 2021-02-27
Rated 5 out of 5 by from so easy I'm retired, this will be the last time I file. it was easy
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome service! Great experience and easy service to you. Made filing my taxes a breeze
Date published: 2021-02-27
Rated 2 out of 5 by from 2020 Taxes were more buggy. Lots of ads for additional services - too many ads. Also I had more issues with importing documents where the numbers on the imports and the paper documents did not match. Did not handle submission for a person who died during the year well.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great!! First time using turbo tax, and I must say I will use them for now on. It was easy to file although I ran into an issue there was someone that was able to help me in a matter of minutes. I am very pleased.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 6683
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great! Love how easy is the process to file your own taxes.
Date published: 2021-02-27
Rated 3 out of 5 by from I'm not too happy about the fees I thought TurboTax was a free service. I do enjoy the simplicity of using the site, however it should be free.
Date published: 2021-02-27
Rated 3 out of 5 by from Still has some quirks! Product was easy to use but I spent at least 30 mins. with expert Ashley, who was quite charming and helpful, trying to figure out why my state tax entries on my 1099-Rs weren't being accepted. Turns out you need to put the gross distribution figure into box 16 which the product does not prompt you to do.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Uncomplicates the Complicated! Turbo has been very reliable for me, in the past years. I Trust them, Fully.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Very good program!! Very well oragnaized and neat!! Will use again
Date published: 2021-02-27
Rated 3 out of 5 by from Probably will not use next year For 2 years in a row I was not able to have my filing fees taken from my return, I do not have a hold with the IRS. Also, why is there a $40 fee for your fees to be deducted from your return?? People don't have money and are counting on our refunds for relief after this trying year!
Date published: 2021-02-27
Rated 5 out of 5 by from so easy I'm retired, this will be the last time I file. it was easy
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome service! Great experience and easy service to you. Made filing my taxes a breeze
Date published: 2021-02-27
Rated 2 out of 5 by from 2020 Taxes were more buggy. Lots of ads for additional services - too many ads. Also I had more issues with importing documents where the numbers on the imports and the paper documents did not match. Did not handle submission for a person who died during the year well.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great!! First time using turbo tax, and I must say I will use them for now on. It was easy to file although I ran into an issue there was someone that was able to help me in a matter of minutes. I am very pleased.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 6683