TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Generally good, but with some gaps / holes Generally, I was well-served by the product. However, there are some specific gaps that need to be plugged that I would like to bring to your attention: (1) Washington, DC D-30 form for non-residents with rental income from DC. This should be incorporated into TurboTax. (2) For CA state tax, for some reason the Sch CA (540NR) non-resident form does not auto-populate line 5. This is a question I answered in the federal form, and so TurboTax should be able to pull the answer.
Date published: 2021-05-08
Rated 5 out of 5 by from Very easy to use We've been using Turbotax for 15+ years. Always up to date with the latest tax rules.
Date published: 2021-05-08
Rated 5 out of 5 by from Great tool I have use for 11+ years Great tool that guide me through the process to complete my tax returns.
Date published: 2021-05-08
Rated 5 out of 5 by from turbo tax is fast easy awesome walked me through with clear simple questions had examples where needed couldn't be more confident with the results
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is excellent Always a great experience with the info available to prepare my taxes.
Date published: 2021-05-08
Rated 5 out of 5 by from Best way for taxes. Turbo Tax is quick and easy. It also makes it easier each year you continue using it.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax Review Pretty easy to follow. completed in a couple of days. Would recomend.
Date published: 2021-05-08
Rated 4 out of 5 by from User Friendly!! I like that Turbo Tax is user friendly. However, before I was able to efile my return, I was required to complete this Survey. I generally do not engage in surveys, and this was annoying.
Date published: 2021-05-08
Rated 5 out of 5 by from FIrst Time Senior It was very easy and thorough. Made the whole experience very entertaining
Date published: 2021-05-08
Rated 1 out of 5 by from Took over 2 months for a simple return My first tax preparer did nothing respond to questions and weeks went by without communication. After I escalated she finally got back to me. I asked why she took the standard deductions when she should have itemized. Also the “experts” who reviewed her work simply accepted it - so what “checking” do they even do??? She claimed I had only $5,000 in deductions (I had nearly $25,000 in deductions). When I asked her to explain she offered to call me. No call - but sadly that was no surprise. I escalated again, got reassigned to another Tax preparer, and my taxes were done that night. Did TurboTax even consider compensating me for all the stress and aggravation? No.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 6683
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Generally good, but with some gaps / holes Generally, I was well-served by the product. However, there are some specific gaps that need to be plugged that I would like to bring to your attention: (1) Washington, DC D-30 form for non-residents with rental income from DC. This should be incorporated into TurboTax. (2) For CA state tax, for some reason the Sch CA (540NR) non-resident form does not auto-populate line 5. This is a question I answered in the federal form, and so TurboTax should be able to pull the answer.
Date published: 2021-05-08
Rated 5 out of 5 by from Very easy to use We've been using Turbotax for 15+ years. Always up to date with the latest tax rules.
Date published: 2021-05-08
Rated 5 out of 5 by from Great tool I have use for 11+ years Great tool that guide me through the process to complete my tax returns.
Date published: 2021-05-08
Rated 5 out of 5 by from turbo tax is fast easy awesome walked me through with clear simple questions had examples where needed couldn't be more confident with the results
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is excellent Always a great experience with the info available to prepare my taxes.
Date published: 2021-05-08
Rated 5 out of 5 by from Best way for taxes. Turbo Tax is quick and easy. It also makes it easier each year you continue using it.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax Review Pretty easy to follow. completed in a couple of days. Would recomend.
Date published: 2021-05-08
Rated 4 out of 5 by from User Friendly!! I like that Turbo Tax is user friendly. However, before I was able to efile my return, I was required to complete this Survey. I generally do not engage in surveys, and this was annoying.
Date published: 2021-05-08
Rated 5 out of 5 by from FIrst Time Senior It was very easy and thorough. Made the whole experience very entertaining
Date published: 2021-05-08
Rated 1 out of 5 by from Took over 2 months for a simple return My first tax preparer did nothing respond to questions and weeks went by without communication. After I escalated she finally got back to me. I asked why she took the standard deductions when she should have itemized. Also the “experts” who reviewed her work simply accepted it - so what “checking” do they even do??? She claimed I had only $5,000 in deductions (I had nearly $25,000 in deductions). When I asked her to explain she offered to call me. No call - but sadly that was no surprise. I escalated again, got reassigned to another Tax preparer, and my taxes were done that night. Did TurboTax even consider compensating me for all the stress and aggravation? No.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 6683