TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy and Helpful! I love filing with TurboTax every year. They make the process so smooth.
Date published: 2022-02-27
Rated 3 out of 5 by from Disappointed this year I have filed using Turbo Tax for many years now. With tax laws becoming more complicated, there was virtually no assistance when it came to addressing cryptocurrency transactions and filing requirements. Also, there ability to toggle between TT and actual tax forms was not available for 2021 filing.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome It was great! Nice to know I didn’t have to do anything!
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service So simple and easy. Leads you through every step of the way in plain understandable language!
Date published: 2022-02-27
Rated 3 out of 5 by from Very Disappointed The software itself was great. However, due to a very small Foreign Tax Credit I was required to upgrade to Deluxe Service. The cost of that service was 3 times the Tax Credit involved and amounted to 1/3 of my entire refund. A mid price option for a small return with one "complication" would have been far more appropriate and created a much better client experience.
Date published: 2022-02-27
Rated 4 out of 5 by from Do taxes yourself I did not want to pay 350.00 for my taxes this yr so we tried ourselves. It was pretty easy.
Date published: 2022-02-27
Rated 5 out of 5 by from The most relaxing way to do taxes is TORBO TAX I have not yet had a bad experence with TURBO and I have been using them for 8 years. They answer questions so you can understand and stay with you until you are comfortable with the RESULTS. THEY ARE AWESOME.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is great Fairly easy to follow along. helpful in filling out intormation.
Date published: 2022-02-27
Rated 2 out of 5 by from DON'T BE UP-SOLD Turbotax is easy to navigate through, but please don't think you are going to save a lot of money by filing with TurboTax, we saved about 75 dollars with TurboTax, compared with Jackson Hewitt, and if your time is worth money then you will have saved nothing, the good thing about filling online is I never needed to leave my home. Turbotax WILL try to up-sell you into another more expensive package, making you think you need this package because you are at risk. and all the fees and fees that Overall Turbotax is ok but not GREAT. We more than likely will not use them again
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is Great I greatly appreciate the assistance that I received from TurboTax Live. The agent was very respectful and patient.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6678
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Helpful! I love filing with TurboTax every year. They make the process so smooth.
Date published: 2022-02-27
Rated 3 out of 5 by from Disappointed this year I have filed using Turbo Tax for many years now. With tax laws becoming more complicated, there was virtually no assistance when it came to addressing cryptocurrency transactions and filing requirements. Also, there ability to toggle between TT and actual tax forms was not available for 2021 filing.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome It was great! Nice to know I didn’t have to do anything!
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service So simple and easy. Leads you through every step of the way in plain understandable language!
Date published: 2022-02-27
Rated 3 out of 5 by from Very Disappointed The software itself was great. However, due to a very small Foreign Tax Credit I was required to upgrade to Deluxe Service. The cost of that service was 3 times the Tax Credit involved and amounted to 1/3 of my entire refund. A mid price option for a small return with one "complication" would have been far more appropriate and created a much better client experience.
Date published: 2022-02-27
Rated 4 out of 5 by from Do taxes yourself I did not want to pay 350.00 for my taxes this yr so we tried ourselves. It was pretty easy.
Date published: 2022-02-27
Rated 5 out of 5 by from The most relaxing way to do taxes is TORBO TAX I have not yet had a bad experence with TURBO and I have been using them for 8 years. They answer questions so you can understand and stay with you until you are comfortable with the RESULTS. THEY ARE AWESOME.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is great Fairly easy to follow along. helpful in filling out intormation.
Date published: 2022-02-27
Rated 2 out of 5 by from DON'T BE UP-SOLD Turbotax is easy to navigate through, but please don't think you are going to save a lot of money by filing with TurboTax, we saved about 75 dollars with TurboTax, compared with Jackson Hewitt, and if your time is worth money then you will have saved nothing, the good thing about filling online is I never needed to leave my home. Turbotax WILL try to up-sell you into another more expensive package, making you think you need this package because you are at risk. and all the fees and fees that Overall Turbotax is ok but not GREAT. We more than likely will not use them again
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is Great I greatly appreciate the assistance that I received from TurboTax Live. The agent was very respectful and patient.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6678