TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from very helpful but.... We use turbo tax every year. It makes it easy, but the cost is going up every year. Its starting to cost what it would if I just took it to a tax person to complete for me. So, I'm starting to wonder if its even worth using anymore....
Date published: 2023-03-15
Rated 5 out of 5 by from Phat is the best I am very familiar with the product and have used it before. Working with Phat made it far easier than it was in the past and she got me an outcome far better than I could have imagined. I am very grateful for her calm and insightful help in getting my taxes done.
Date published: 2023-03-15
Rated 2 out of 5 by from Customer support needs improvement. I had to speak with six customer care reps before I got my problem solved (partially solved)
Date published: 2023-03-15
Rated 1 out of 5 by from Would not file return In the past it has been good but I got an error message about filing the return that it wouldn't transmit
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax review For the most part good..getting too expensive to file with you
Date published: 2023-03-15
Rated 4 out of 5 by from turbotax is easy sight easy to navigate and complete. well informed
Date published: 2023-03-15
Rated 5 out of 5 by from LOVE THIS SERVICE I could not be more pleased with Mary Ann's proactive and knowledgeable approach 10 Stars !
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax Live Turbo Tax Live helped me with tax issues that would have been difficult on my own.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome product Guides you all the way so you don't miss anything!
Date published: 2023-03-15
Rated 5 out of 5 by from Leslie is AMAZING Leslie helped me file my taxes and gave me advice that would set me up for long term success 5-10 years down the road! She was VERY helpful and she even helped me go back and amend prior tax returns so that everything looked pristine. I HIGHLY recommend Leslie
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6674
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from very helpful but.... We use turbo tax every year. It makes it easy, but the cost is going up every year. Its starting to cost what it would if I just took it to a tax person to complete for me. So, I'm starting to wonder if its even worth using anymore....
Date published: 2023-03-15
Rated 5 out of 5 by from Phat is the best I am very familiar with the product and have used it before. Working with Phat made it far easier than it was in the past and she got me an outcome far better than I could have imagined. I am very grateful for her calm and insightful help in getting my taxes done.
Date published: 2023-03-15
Rated 2 out of 5 by from Customer support needs improvement. I had to speak with six customer care reps before I got my problem solved (partially solved)
Date published: 2023-03-15
Rated 1 out of 5 by from Would not file return In the past it has been good but I got an error message about filing the return that it wouldn't transmit
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax review For the most part good..getting too expensive to file with you
Date published: 2023-03-15
Rated 4 out of 5 by from turbotax is easy sight easy to navigate and complete. well informed
Date published: 2023-03-15
Rated 5 out of 5 by from LOVE THIS SERVICE I could not be more pleased with Mary Ann's proactive and knowledgeable approach 10 Stars !
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax Live Turbo Tax Live helped me with tax issues that would have been difficult on my own.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome product Guides you all the way so you don't miss anything!
Date published: 2023-03-15
Rated 5 out of 5 by from Leslie is AMAZING Leslie helped me file my taxes and gave me advice that would set me up for long term success 5-10 years down the road! She was VERY helpful and she even helped me go back and amend prior tax returns so that everything looked pristine. I HIGHLY recommend Leslie
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6674