TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The best tax prep TurboTax is the best tax preparation program IMHO. I have used four or five others, over the years, and when I have a complicated tax year, TurboTax is my go-to. Feedback: This year I did get into a bit of a question loop with turbotax, it kept wanting me to review stuff repeatedly and I was not sure why. Eventually I worked through it by guessing what was needed. It was the first time this happened and I still continue to rate this the best. Questions and guidance are very clear and they use lots of encouraging wording! I feel they know what they're doing and they give me confidence I'm doing it right. Thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from Always go with TurboTax I've used TurboTax since the beginning, and it just keeps getting better. Walks me through the complexity one step at a time (and my employment situation is at least marginally complex). Thank you!
Date published: 2023-04-19
Rated 1 out of 5 by from This is the worst experience I have had with Turbo Turbo tax would not let login to my Stock account. I had to enter all of it by hand. It locked up and would not let me pay for the state cos t of filing. Took a whole day to do my taxes instead of 3-4 hours.
Date published: 2023-04-19
Rated 4 out of 5 by from I like Turbo Tax it saves me time I had a more complicated return this year and the additional information was required was easily understood
Date published: 2023-04-19
Rated 5 out of 5 by from Thankful for TurboTax Helpful and easy to use. Great product and service!
Date published: 2023-04-19
Rated 5 out of 5 by from Loved it! Easy to use, very clear about all aspects of fed and state tax filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy as 1,2,3 After years of using a tax accountant I figured I would give it a try. Extremely easy, great workflow and user interface.
Date published: 2023-04-19
Rated 2 out of 5 by from Every year, the nickle and diming continues I hate the way they market this 'Deluxe Federal + 1 State', and then right at the end, poof, you somehow need to pay them more to actually e-file the state. (sadly) I'll keep using TurboTax, because HRBlock is worse, and their consistent lobbying means we're stuck with this archaic mess for the foreseeable future
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Didn't get help did tax returns by it myself myself
Date published: 2023-04-19
Rated 3 out of 5 by from Pretty easy to navigate and fill returns Just like a walk in the park easy to work and navigate.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best tax prep TurboTax is the best tax preparation program IMHO. I have used four or five others, over the years, and when I have a complicated tax year, TurboTax is my go-to. Feedback: This year I did get into a bit of a question loop with turbotax, it kept wanting me to review stuff repeatedly and I was not sure why. Eventually I worked through it by guessing what was needed. It was the first time this happened and I still continue to rate this the best. Questions and guidance are very clear and they use lots of encouraging wording! I feel they know what they're doing and they give me confidence I'm doing it right. Thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from Always go with TurboTax I've used TurboTax since the beginning, and it just keeps getting better. Walks me through the complexity one step at a time (and my employment situation is at least marginally complex). Thank you!
Date published: 2023-04-19
Rated 1 out of 5 by from This is the worst experience I have had with Turbo Turbo tax would not let login to my Stock account. I had to enter all of it by hand. It locked up and would not let me pay for the state cos t of filing. Took a whole day to do my taxes instead of 3-4 hours.
Date published: 2023-04-19
Rated 4 out of 5 by from I like Turbo Tax it saves me time I had a more complicated return this year and the additional information was required was easily understood
Date published: 2023-04-19
Rated 5 out of 5 by from Thankful for TurboTax Helpful and easy to use. Great product and service!
Date published: 2023-04-19
Rated 5 out of 5 by from Loved it! Easy to use, very clear about all aspects of fed and state tax filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy as 1,2,3 After years of using a tax accountant I figured I would give it a try. Extremely easy, great workflow and user interface.
Date published: 2023-04-19
Rated 2 out of 5 by from Every year, the nickle and diming continues I hate the way they market this 'Deluxe Federal + 1 State', and then right at the end, poof, you somehow need to pay them more to actually e-file the state. (sadly) I'll keep using TurboTax, because HRBlock is worse, and their consistent lobbying means we're stuck with this archaic mess for the foreseeable future
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Didn't get help did tax returns by it myself myself
Date published: 2023-04-19
Rated 3 out of 5 by from Pretty easy to navigate and fill returns Just like a walk in the park easy to work and navigate.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 668