TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Price keeps going up Turbotax has always been great but this year it was $180+ to file both federal and state. Might look for another option next year if they keep increasing their prices.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Peasy Filing with TurboTax is easy. Just watch your decimal points. I had to go back to correct.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax is not a good choice for expatriates The Intuit TurboTax system is a poor option for people living outside of the US. It only allows for e-filing about 50% of the time. It doesn't recognize that you have a foreign address or any foreign-related answers to questions, so it moves on to the State filing system automatically (even though many ex-pats don't need to file state taxes). I've been painfully using TurboTax for the last 15+ years to quickly do my taxes for the US and it is frustrating how the application seems to only get worse for ex-pats every year. An example of it getting worse is that every other year I've filed, TurboTax has mentioned that I will need to fill out the FBAR. This year, it did not. I plan to do it anyway. I mean, this is a staple of US expatriates doing their taxes for the US! Lastly, Intuit continues to make the totally free option virtually unfindable anywhere on their webpage, even though they consistently lose lawsuits and get told to offer one (as is their legal obligation).
Date published: 2023-03-12
Rated 5 out of 5 by from Great experience again! Extremely straight forward to use! Felt confident in my results.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy and quick. Had a question, got live help and they were easily able to help me with my problem.
Date published: 2023-03-12
Rated 4 out of 5 by from Why does the cost to use keep increasing? For a product that I walk through on my own, TurboTax keeps increasing prices unnecessarily.
Date published: 2023-03-12
Rated 5 out of 5 by from Super helpful and fast Barbara was able to file my taxes so quickly and answer all my questions. Worth every penny!
Date published: 2023-03-12
Rated 5 out of 5 by from First Time User I am very happy with this product. My husband has a small business and the program walked me through everything. Very satisfied with the ease and savings! No reason to ever go back to an expensive Tax office.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax is Great to work with for the most part Everything was good, but some changes made some things more difficult. When it was checking for error, I went back to check the item and it was correct, but I had to reenter the information on that page before it would go on to the next page. Also, I did not find a place to save my taxes to a pdf file.
Date published: 2023-03-12
Rated 5 out of 5 by from Fast & Easy My experience was amazing. Turbo Tax online tax filing process is fast and easy. I am confident that my refund is accurate. I also received an additional tax credit that I wasn't expecting. What a surprise! I am extremely happy and will definitely use Turbo Tax services in the near future.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6669
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Price keeps going up Turbotax has always been great but this year it was $180+ to file both federal and state. Might look for another option next year if they keep increasing their prices.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Peasy Filing with TurboTax is easy. Just watch your decimal points. I had to go back to correct.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax is not a good choice for expatriates The Intuit TurboTax system is a poor option for people living outside of the US. It only allows for e-filing about 50% of the time. It doesn't recognize that you have a foreign address or any foreign-related answers to questions, so it moves on to the State filing system automatically (even though many ex-pats don't need to file state taxes). I've been painfully using TurboTax for the last 15+ years to quickly do my taxes for the US and it is frustrating how the application seems to only get worse for ex-pats every year. An example of it getting worse is that every other year I've filed, TurboTax has mentioned that I will need to fill out the FBAR. This year, it did not. I plan to do it anyway. I mean, this is a staple of US expatriates doing their taxes for the US! Lastly, Intuit continues to make the totally free option virtually unfindable anywhere on their webpage, even though they consistently lose lawsuits and get told to offer one (as is their legal obligation).
Date published: 2023-03-12
Rated 5 out of 5 by from Great experience again! Extremely straight forward to use! Felt confident in my results.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy and quick. Had a question, got live help and they were easily able to help me with my problem.
Date published: 2023-03-12
Rated 4 out of 5 by from Why does the cost to use keep increasing? For a product that I walk through on my own, TurboTax keeps increasing prices unnecessarily.
Date published: 2023-03-12
Rated 5 out of 5 by from Super helpful and fast Barbara was able to file my taxes so quickly and answer all my questions. Worth every penny!
Date published: 2023-03-12
Rated 5 out of 5 by from First Time User I am very happy with this product. My husband has a small business and the program walked me through everything. Very satisfied with the ease and savings! No reason to ever go back to an expensive Tax office.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax is Great to work with for the most part Everything was good, but some changes made some things more difficult. When it was checking for error, I went back to check the item and it was correct, but I had to reenter the information on that page before it would go on to the next page. Also, I did not find a place to save my taxes to a pdf file.
Date published: 2023-03-12
Rated 5 out of 5 by from Fast & Easy My experience was amazing. Turbo Tax online tax filing process is fast and easy. I am confident that my refund is accurate. I also received an additional tax credit that I wasn't expecting. What a surprise! I am extremely happy and will definitely use Turbo Tax services in the near future.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6669