TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 1 out of 5 by
me234234234 from
can't remove certain options and then they charge
can't remove certain options and then they charge you for it
Date published: 2022-04-19
Rated 5 out of 5 by
stacyab40 from
very easy to use
great navigation and walks you thru every possible scenario
Date published: 2022-04-19
Rated 1 out of 5 by
Lisadawitch from
This is the worst program ever!
Trying to submit my taxes it keeps bouncing me back to give them a payment code. It took an HOUR of doing the same thing over and over to get to where you can pay the State Taxes (which by the way are free if I transferred everything on the State of CT website but we get charged $25 plus tax to submit a tax return!!!) but after hours doing a simple 1040, no special things going on, suffice it to say I will NOT be buying Turbo Tax ever again. For the amount of time it took to do my taxes and now I have to do my sons it is worth the money to pay an accountant or go to H&R Block!
Date published: 2022-04-19
Rated 5 out of 5 by
thejcalls from
Amazing product
So simple and easy. Amazing product to use and would recommend to anyone who needs to do their taxes (everyone!)
Date published: 2022-04-19
Rated 5 out of 5 by
kj51 from
Turbo tax is the way to go!!
It was fast,easy, affordable and also had helpful information.
Date published: 2022-04-19
Rated 4 out of 5 by
tlsa30 from
Live help pleasant and efficient
Live Help was so easy! Got a call back within 17 minutes as stated. Sue EA for 20 years was pleasant to talk with as well as knowledgeable and efficient on how to assist - so easy to understand too.
Date published: 2022-04-19
Rated 5 out of 5 by
CK4cake from
SO helpful!
Running my own business is overwhelming, at best. Trying to figure out all the information can just be too much! I was really confused by a section and in 15 minutes, I was on the phone with a knowledgeable representative who walked my right through the confusion and it made a big difference in our return (and my sanity).
Date published: 2022-04-19
Rated 3 out of 5 by
Chief Johnson from
Turbo Tax helps you get things done FASTER!!!!!!!!
I guess because I wasn't receiving a tax refund there were wayyyyy more questions, but with the help of my son I was able to get through the process before the deadline and before I pulled all my hair out.
Date published: 2022-04-19
Rated 5 out of 5 by
RunDMc21 from
Very easy and helpful
I used it for the last three years and they are the best.
Date published: 2022-04-19
Rated 4 out of 5 by
Golden Dama from
Watch Out for Package Upgrade Offers
TurboTax is reliable and makes it easy to get deductions. One big issue though is the opportunity to deselect a premium/upgraded package. I actually didn't need the additional service at all (didn't need to file Schedule D which I came to realize on my own unguided by TT). Thus, I had to pay additional $25 for the upgrade I didn't actually need.
All TurboTax® Offerings Reviews - Page 6667
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
me234234234 from
can't remove certain options and then they charge
can't remove certain options and then they charge you for it
Date published: 2022-04-19
Rated 5 out of 5 by
stacyab40 from
very easy to use
great navigation and walks you thru every possible scenario
Date published: 2022-04-19
Rated 1 out of 5 by
Lisadawitch from
This is the worst program ever!
Trying to submit my taxes it keeps bouncing me back to give them a payment code. It took an HOUR of doing the same thing over and over to get to where you can pay the State Taxes (which by the way are free if I transferred everything on the State of CT website but we get charged $25 plus tax to submit a tax return!!!) but after hours doing a simple 1040, no special things going on, suffice it to say I will NOT be buying Turbo Tax ever again. For the amount of time it took to do my taxes and now I have to do my sons it is worth the money to pay an accountant or go to H&R Block!
Date published: 2022-04-19
Rated 5 out of 5 by
thejcalls from
Amazing product
So simple and easy. Amazing product to use and would recommend to anyone who needs to do their taxes (everyone!)
Date published: 2022-04-19
Rated 5 out of 5 by
kj51 from
Turbo tax is the way to go!!
It was fast,easy, affordable and also had helpful information.
Date published: 2022-04-19
Rated 4 out of 5 by
tlsa30 from
Live help pleasant and efficient
Live Help was so easy! Got a call back within 17 minutes as stated. Sue EA for 20 years was pleasant to talk with as well as knowledgeable and efficient on how to assist - so easy to understand too.
Date published: 2022-04-19
Rated 5 out of 5 by
CK4cake from
SO helpful!
Running my own business is overwhelming, at best. Trying to figure out all the information can just be too much! I was really confused by a section and in 15 minutes, I was on the phone with a knowledgeable representative who walked my right through the confusion and it made a big difference in our return (and my sanity).
Date published: 2022-04-19
Rated 3 out of 5 by
Chief Johnson from
Turbo Tax helps you get things done FASTER!!!!!!!!
I guess because I wasn't receiving a tax refund there were wayyyyy more questions, but with the help of my son I was able to get through the process before the deadline and before I pulled all my hair out.
Date published: 2022-04-19
Rated 5 out of 5 by
RunDMc21 from
Very easy and helpful
I used it for the last three years and they are the best.
Date published: 2022-04-19
Rated 4 out of 5 by
Golden Dama from
Watch Out for Package Upgrade Offers
TurboTax is reliable and makes it easy to get deductions. One big issue though is the opportunity to deselect a premium/upgraded package. I actually didn't need the additional service at all (didn't need to file Schedule D which I came to realize on my own unguided by TT). Thus, I had to pay additional $25 for the upgrade I didn't actually need.
All TurboTax® Offerings Reviews - Page 6667
Date published: 2022-04-19