TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
RomieMacaroni from
turbo tax has work well over the years
I use turbo tax because i trust it. It quides me through everything I need to do to get my taxes filed.
Date published: 2022-04-06
Rated 3 out of 5 by
Tomhiwayman from
TurboTax Software Experience
The software is excellent but don't expect great support. I made a stupid mistake and was thoroughly frustrated with help results. One agent encouraged me to upgrade from Deluxe to Premier in order to get live help, but then I found out that live help is not available on desktop software. I believe I should be reimbursed for the upgrade, but there is apparently no way to get that. Also the automated recording before you reach a human is a joke.
Date published: 2022-04-06
Rated 3 out of 5 by
drewyyyyyyyyyyyyyyyyyyyyy from
t
nice to us kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-04-06
Rated 5 out of 5 by
Range rider from
TurboTax is an Exceptional Product
I've used TurboTax for 20 years but still love it since it ahas adapted well to tax changes and changes in my life.
Date published: 2022-04-06
Rated 5 out of 5 by
donald430w from
TurboTax is Great
TurboTax is very intuitive and easy to use with step by instruction
Date published: 2022-04-06
Rated 3 out of 5 by
ALLALREADYUSED from
UNABLE TO USE DISCOUNT FROM BANK
WAS CHARGED A DIFFERENT FEE THAN ORIGINALLY EXPLAINED TO ME
Date published: 2022-04-06
Rated 5 out of 5 by
Cy N from
2021 Turbo tax was good again.
Turbo Tax was good again for this year's filing for 2021. Faster that previous years for a partnership return. Still a glitch in the partners' equity section. Turbo tax autonomously adds changes to partner's equity that are a mystery as to why it adds this entry.
Date published: 2022-04-06
Rated 1 out of 5 by
Why do I need a Nickname1 from
This is the last time I will use TurboTax.
The screens just keep getting more and more confusing every year. And they repeat, over and over again. I really don't think they've reinvested any of their money in UX design and I see no benefit from reusing them year after year. I think it would have been faster to just fill in the actual IRS forms. I'm switching to something else next year.
Date published: 2022-04-06
Rated 5 out of 5 by
Angang22 from
Easy to use and user friendly!
I love using TurboTax every year. It is easy to use and very user's friendly. Love it!
Date published: 2022-04-06
Rated 3 out of 5 by
Exclusive Executive from
Turbo Saved Me.
I was able to file my taxes by myself a year after going to a preparer who messed things up so bad for me.
All TurboTax® Offerings Reviews - Page 6665
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RomieMacaroni from
turbo tax has work well over the years
I use turbo tax because i trust it. It quides me through everything I need to do to get my taxes filed.
Date published: 2022-04-06
Rated 3 out of 5 by
Tomhiwayman from
TurboTax Software Experience
The software is excellent but don't expect great support. I made a stupid mistake and was thoroughly frustrated with help results. One agent encouraged me to upgrade from Deluxe to Premier in order to get live help, but then I found out that live help is not available on desktop software. I believe I should be reimbursed for the upgrade, but there is apparently no way to get that. Also the automated recording before you reach a human is a joke.
Date published: 2022-04-06
Rated 3 out of 5 by
drewyyyyyyyyyyyyyyyyyyyyy from
t
nice to us kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-04-06
Rated 5 out of 5 by
Range rider from
TurboTax is an Exceptional Product
I've used TurboTax for 20 years but still love it since it ahas adapted well to tax changes and changes in my life.
Date published: 2022-04-06
Rated 5 out of 5 by
donald430w from
TurboTax is Great
TurboTax is very intuitive and easy to use with step by instruction
Date published: 2022-04-06
Rated 3 out of 5 by
ALLALREADYUSED from
UNABLE TO USE DISCOUNT FROM BANK
WAS CHARGED A DIFFERENT FEE THAN ORIGINALLY EXPLAINED TO ME
Date published: 2022-04-06
Rated 5 out of 5 by
Cy N from
2021 Turbo tax was good again.
Turbo Tax was good again for this year's filing for 2021. Faster that previous years for a partnership return. Still a glitch in the partners' equity section. Turbo tax autonomously adds changes to partner's equity that are a mystery as to why it adds this entry.
Date published: 2022-04-06
Rated 1 out of 5 by
Why do I need a Nickname1 from
This is the last time I will use TurboTax.
The screens just keep getting more and more confusing every year. And they repeat, over and over again. I really don't think they've reinvested any of their money in UX design and I see no benefit from reusing them year after year. I think it would have been faster to just fill in the actual IRS forms. I'm switching to something else next year.
Date published: 2022-04-06
Rated 5 out of 5 by
Angang22 from
Easy to use and user friendly!
I love using TurboTax every year. It is easy to use and very user's friendly. Love it!
Date published: 2022-04-06
Rated 3 out of 5 by
Exclusive Executive from
Turbo Saved Me.
I was able to file my taxes by myself a year after going to a preparer who messed things up so bad for me.
All TurboTax® Offerings Reviews - Page 6665
Date published: 2022-04-06