TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Tax- Easy to use Turbo Tax was very easy to use. Did all the work fo me really. I was really happy until the very end of filing taxes. I wanted the free turbo tax, then I agreed to pay $59 for federal/state. Turbo Tax added another $30 fee for stuff I don't want. So yes they only get 1 star!
Date published: 2023-03-12
Rated 5 out of 5 by from First time filing for myself as small busienss I have been paying tax people.for years thinking I'm not smart enough to do taxes and this makes it feel.like I am...hopefully it's as accurate as it says
Date published: 2023-03-12
Rated 5 out of 5 by from awesome This is has been the best experience I have had with Turbo Tax or any other Tax Prep! THank you to Raquel. She communicated well, I understood what we needed, to complete the taxes for 2020. I'd like to have her prepare my 2023 taxes.
Date published: 2023-03-12
Rated 3 out of 5 by from Review didn't catch missing 1095-A form In the interview part I've entered CoverCA as my health insurance plan. However I missed entering the 1095-A form in deduction and my submission ended up getting rejected. The software should have caught that during the final error check before my submission.
Date published: 2023-03-12
Rated 5 out of 5 by from Super Easy Turbo Tax is very simple to use. The program walks you through each and every step. We have been using TurboTax for the last 5 years and we will continue to use it in the future.
Date published: 2023-03-12
Rated 4 out of 5 by from Too Many Prompts Works well, but has too many unnecessary and little used prompts as you progress. Suggest one prompt for all little used prompts to be done at one time..
Date published: 2023-03-12
Rated 4 out of 5 by from The LLC Partnership TurboTax return This 2022 return program is significantly improved from the 2021 version with considerably less knowledge/effort required. Very satisfied with it.
Date published: 2023-03-12
Rated 5 out of 5 by from Beverly Beverly did a great job explaining changes in our taxes.
Date published: 2023-03-12
Rated 2 out of 5 by from 2022 tax was expensive and will not use next year - not happy
Date published: 2023-03-12
Rated 5 out of 5 by from They help me every year!! I really don't like technology and Turbo Tax makes it easier for this lady to use. They answer my questions and I feel safe.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6663
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax- Easy to use Turbo Tax was very easy to use. Did all the work fo me really. I was really happy until the very end of filing taxes. I wanted the free turbo tax, then I agreed to pay $59 for federal/state. Turbo Tax added another $30 fee for stuff I don't want. So yes they only get 1 star!
Date published: 2023-03-12
Rated 5 out of 5 by from First time filing for myself as small busienss I have been paying tax people.for years thinking I'm not smart enough to do taxes and this makes it feel.like I am...hopefully it's as accurate as it says
Date published: 2023-03-12
Rated 5 out of 5 by from awesome This is has been the best experience I have had with Turbo Tax or any other Tax Prep! THank you to Raquel. She communicated well, I understood what we needed, to complete the taxes for 2020. I'd like to have her prepare my 2023 taxes.
Date published: 2023-03-12
Rated 3 out of 5 by from Review didn't catch missing 1095-A form In the interview part I've entered CoverCA as my health insurance plan. However I missed entering the 1095-A form in deduction and my submission ended up getting rejected. The software should have caught that during the final error check before my submission.
Date published: 2023-03-12
Rated 5 out of 5 by from Super Easy Turbo Tax is very simple to use. The program walks you through each and every step. We have been using TurboTax for the last 5 years and we will continue to use it in the future.
Date published: 2023-03-12
Rated 4 out of 5 by from Too Many Prompts Works well, but has too many unnecessary and little used prompts as you progress. Suggest one prompt for all little used prompts to be done at one time..
Date published: 2023-03-12
Rated 4 out of 5 by from The LLC Partnership TurboTax return This 2022 return program is significantly improved from the 2021 version with considerably less knowledge/effort required. Very satisfied with it.
Date published: 2023-03-12
Rated 5 out of 5 by from Beverly Beverly did a great job explaining changes in our taxes.
Date published: 2023-03-12
Rated 2 out of 5 by from 2022 tax was expensive and will not use next year - not happy
Date published: 2023-03-12
Rated 5 out of 5 by from They help me every year!! I really don't like technology and Turbo Tax makes it easier for this lady to use. They answer my questions and I feel safe.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6663