TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So user friendly! I love it!! It really is free. I am impressed...I mean of course they try to sell up and thats okay. I get that! I have tried other platforms that forced you to use the editions that cost even when you are just taking a standard deduction. I totally recommend TURBOTAX. Anybody can do their taxes using this. It takes you through each step.
Date published: 2021-03-18
Rated 5 out of 5 by from Always a great experience It's just so easy yet thorough and detailed. All questions are quickly answered, errors are quickly addressed and explained. I really can't say enough about it and am very grateful this service exists.
Date published: 2021-03-18
Rated 5 out of 5 by from and It's a well crafted program easily used by technology impaired individuals. The commercial said it was free. I figured that was incorrect and it was.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbotax makes taxes so much easier !! I love using turbotax free edition. It gets the job done quickly & easily without costing anything !!
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is excellent Turbo Tax made e-filing very easy and fast, Really appreciate this service.
Date published: 2021-03-18
Rated 4 out of 5 by from 2021 tax prep didnt seem quite as easy to use this year. but the help is great.
Date published: 2021-03-18
Rated 5 out of 5 by from Love using TurboTax I have used Turbo Tax for 10 years and it has been a breeze to navigate.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is Good I have no problem with filling out tax forms, however for the second year, the federal forms print with black bars on them and I cannot get rid of them. Everything else prints great. I tried contacting Turbo Tax customer service and was on hold for one hour and then was disconnected without speaking to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from good value. clean. i would recommend convenient. low cost compared to hiring a guy. i would recommend
Date published: 2021-03-18
Rated 3 out of 5 by from Ease of Usage, but too many errors I have been using TurboTax for several years and the information and usage is user friendly. However, this is the 3rd year I encountered errors during usage. For some reason, it tends to skip questions when I click (only once) mouse.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6660
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So user friendly! I love it!! It really is free. I am impressed...I mean of course they try to sell up and thats okay. I get that! I have tried other platforms that forced you to use the editions that cost even when you are just taking a standard deduction. I totally recommend TURBOTAX. Anybody can do their taxes using this. It takes you through each step.
Date published: 2021-03-18
Rated 5 out of 5 by from Always a great experience It's just so easy yet thorough and detailed. All questions are quickly answered, errors are quickly addressed and explained. I really can't say enough about it and am very grateful this service exists.
Date published: 2021-03-18
Rated 5 out of 5 by from and It's a well crafted program easily used by technology impaired individuals. The commercial said it was free. I figured that was incorrect and it was.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbotax makes taxes so much easier !! I love using turbotax free edition. It gets the job done quickly & easily without costing anything !!
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is excellent Turbo Tax made e-filing very easy and fast, Really appreciate this service.
Date published: 2021-03-18
Rated 4 out of 5 by from 2021 tax prep didnt seem quite as easy to use this year. but the help is great.
Date published: 2021-03-18
Rated 5 out of 5 by from Love using TurboTax I have used Turbo Tax for 10 years and it has been a breeze to navigate.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is Good I have no problem with filling out tax forms, however for the second year, the federal forms print with black bars on them and I cannot get rid of them. Everything else prints great. I tried contacting Turbo Tax customer service and was on hold for one hour and then was disconnected without speaking to anyone.
Date published: 2021-03-18
Rated 5 out of 5 by from good value. clean. i would recommend convenient. low cost compared to hiring a guy. i would recommend
Date published: 2021-03-18
Rated 3 out of 5 by from Ease of Usage, but too many errors I have been using TurboTax for several years and the information and usage is user friendly. However, this is the 3rd year I encountered errors during usage. For some reason, it tends to skip questions when I click (only once) mouse.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6660