TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
2022 SBH from
Turbo Tax
Easy to use, but very expensive. Will not use again next year, can't afford it.
Date published: 2023-03-13
Rated 3 out of 5 by
Ranskeyb from
Easy but scammy
Easy to use, but kind of scammy with requiring big money to buy easy addons like the obamacare benefit page
Date published: 2023-03-13
Rated 5 out of 5 by
Easton56 from
TurboTax is easy and great
The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by
Gordaecm from
I love Turbo tax its great
Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by
Hans111111111111 from
so easy and simple
I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by
Kimmie Koo from
Love Turbo Tax
I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by
Lucasx from
Excellent service!
very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by
Jeff minton from
Turbo Tax Awesomeness
the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by
sminor29 from
Federal was good, New York State not so much
I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by
Loyal_customer_2134234 from
Overall good, but "Complicated" tier is pricey
I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
All TurboTax® Offerings Reviews - Page 6659
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
2022 SBH from
Turbo Tax
Easy to use, but very expensive. Will not use again next year, can't afford it.
Date published: 2023-03-13
Rated 3 out of 5 by
Ranskeyb from
Easy but scammy
Easy to use, but kind of scammy with requiring big money to buy easy addons like the obamacare benefit page
Date published: 2023-03-13
Rated 5 out of 5 by
Easton56 from
TurboTax is easy and great
The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by
Gordaecm from
I love Turbo tax its great
Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by
Hans111111111111 from
so easy and simple
I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by
Kimmie Koo from
Love Turbo Tax
I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by
Lucasx from
Excellent service!
very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by
Jeff minton from
Turbo Tax Awesomeness
the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by
sminor29 from
Federal was good, New York State not so much
I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by
Loyal_customer_2134234 from
Overall good, but "Complicated" tier is pricey
I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
All TurboTax® Offerings Reviews - Page 6659
Date published: 2023-03-13