TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax serves my needs BEEN USING TURBOTAX FOR MORE YEARS THAT I CAN REMEMBER. DO NOT KNOW ABOUT OTHER TAX SERVICES BUT CAN NOT BELIEVE THEY ARE BETTER THAN THIS PRODUCT. VERY SATISFIED.
Date published: 2022-04-14
Rated 4 out of 5 by from Fairly easy First I have used Turbo tax in several years. I liked the way it took me through each step.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax makes life easy I have used Turbo Tax for many years and have always found it to be accurate and easy to use.
Date published: 2022-04-14
Rated 5 out of 5 by from I love Turbo Tax Live I have used your product for years and it has always been easy to use and makes filing taxes quick and painless.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is the best! They helped me to file quickly and efficiently. 100% accurate.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is very reliable. Turbo Tax is very reliable. My expert was very detailed with my information.
Date published: 2022-04-14
Rated 5 out of 5 by from very user friendly the assistant videos are great and will guide you through any area of concern.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Experance I did have an interaction with a professional and they were great answered all of my questions
Date published: 2022-04-14
Rated 3 out of 5 by from Adjusting Standard Deduction Error - Summary Page The summary page at the end of the calculations shows in the top portion the Standard Deduction followed by several line items. The last line item on my summary had a negative 827 which lowered the STANDARD DEDUCTION! I checked my inputs and found my entries for property tax on my primary home plus one big item sales tax I entered totaled $10,827. Since I did not use Schedule A for itemizing my deductions I do not understand why my STANDARD DEDUCTION was reduced; the software checks the Standard Deduction against the Schedule A itemized deductions and determines which to use so it should also be sure to not use any tax inputs such as property and sales tax (I did not read any NOTE that these taxes should not be entered if the Standard Deduction is the larger deduction) which should not be applied when the STANDARD DEDUCTION IS USED. I believe this is a flaw in the software. PLEASE CHECK ASAP SO OTHER FILERS DO NOT GET THIS INCORRECT ADJUSTMENT.
Date published: 2022-04-14
Rated 5 out of 5 by from always a great tool and so much support TurboTax is such a great tool!!! Customer Support is amazing. Always helpful. The system is easy to use and anyone can understand it.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 6659
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax serves my needs BEEN USING TURBOTAX FOR MORE YEARS THAT I CAN REMEMBER. DO NOT KNOW ABOUT OTHER TAX SERVICES BUT CAN NOT BELIEVE THEY ARE BETTER THAN THIS PRODUCT. VERY SATISFIED.
Date published: 2022-04-14
Rated 4 out of 5 by from Fairly easy First I have used Turbo tax in several years. I liked the way it took me through each step.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax makes life easy I have used Turbo Tax for many years and have always found it to be accurate and easy to use.
Date published: 2022-04-14
Rated 5 out of 5 by from I love Turbo Tax Live I have used your product for years and it has always been easy to use and makes filing taxes quick and painless.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is the best! They helped me to file quickly and efficiently. 100% accurate.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is very reliable. Turbo Tax is very reliable. My expert was very detailed with my information.
Date published: 2022-04-14
Rated 5 out of 5 by from very user friendly the assistant videos are great and will guide you through any area of concern.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Experance I did have an interaction with a professional and they were great answered all of my questions
Date published: 2022-04-14
Rated 3 out of 5 by from Adjusting Standard Deduction Error - Summary Page The summary page at the end of the calculations shows in the top portion the Standard Deduction followed by several line items. The last line item on my summary had a negative 827 which lowered the STANDARD DEDUCTION! I checked my inputs and found my entries for property tax on my primary home plus one big item sales tax I entered totaled $10,827. Since I did not use Schedule A for itemizing my deductions I do not understand why my STANDARD DEDUCTION was reduced; the software checks the Standard Deduction against the Schedule A itemized deductions and determines which to use so it should also be sure to not use any tax inputs such as property and sales tax (I did not read any NOTE that these taxes should not be entered if the Standard Deduction is the larger deduction) which should not be applied when the STANDARD DEDUCTION IS USED. I believe this is a flaw in the software. PLEASE CHECK ASAP SO OTHER FILERS DO NOT GET THIS INCORRECT ADJUSTMENT.
Date published: 2022-04-14
Rated 5 out of 5 by from always a great tool and so much support TurboTax is such a great tool!!! Customer Support is amazing. Always helpful. The system is easy to use and anyone can understand it.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 6659