TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent This years taxes, with all the additional paperwork due to the stimulus paperwork had me overwhelmed. My rep Kendall was professional and knowledgeable, absolutely worth the cost.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy and convenient to use Turbo Tax is so easy and convenient for people to do their taxes themselves. It costs less than H&R Block and other tax preparers, and gives me a DIY feel for preparing taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from Pretty Easy Free File I am a college student and work part time during the summer. Since my parents claim me on their taxes, the simple free tax preparation by Turbo Tax is the best option. Been filling this way for the past four years. It is really handy that my previous years tax returns are securely stored for quick retrieval and the data is carried over from one year to the next. Saves a lot of time and best of all, it is free.
Date published: 2022-02-26
Rated 5 out of 5 by from Simple, easy to use Simple, easy to use. I would recommend this tax return service to anyone.
Date published: 2022-02-26
Rated 5 out of 5 by from I love TurboTax TurboTax is great! Don would call me very quickly and keep me updated or fix anything that was making it a hold up. I appreciate all he has did for me
Date published: 2022-02-26
Rated 5 out of 5 by from great great thank you...thats it..................................................
Date published: 2022-02-26
Rated 4 out of 5 by from Good Enough It works for a very small business owner, so nothing bad to say. Not quite as good as the personal versions.
Date published: 2022-02-26
Rated 5 out of 5 by from Thanks Explained everything I needed to know.Thank you!!!
Date published: 2022-02-26
Rated 4 out of 5 by from Getting better Federal file easy but state file a pain. Also payment always a pain with overcharging and double charging
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax is good. Overall TurboTax is good. However, if you filing 2 states where you live in 1 state and work in another, the filing gets complicated and I have had to work with a live assistant. I need to do this because on review screen it's asking me for details on input that has been filled by TurboTax based on my W2, which was uploaded. This tells me the software is not as accurate for multi-state filing. I have used TurbTax for the last 4 years and this has always been the case. TurboTax should be more up front about this case as it seems like you can not fill in this scenario unless you have a good understanding of taxes and defeats the purpose of TurboTax since I always have to pay extra for the live assistance.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6659
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent This years taxes, with all the additional paperwork due to the stimulus paperwork had me overwhelmed. My rep Kendall was professional and knowledgeable, absolutely worth the cost.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy and convenient to use Turbo Tax is so easy and convenient for people to do their taxes themselves. It costs less than H&R Block and other tax preparers, and gives me a DIY feel for preparing taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from Pretty Easy Free File I am a college student and work part time during the summer. Since my parents claim me on their taxes, the simple free tax preparation by Turbo Tax is the best option. Been filling this way for the past four years. It is really handy that my previous years tax returns are securely stored for quick retrieval and the data is carried over from one year to the next. Saves a lot of time and best of all, it is free.
Date published: 2022-02-26
Rated 5 out of 5 by from Simple, easy to use Simple, easy to use. I would recommend this tax return service to anyone.
Date published: 2022-02-26
Rated 5 out of 5 by from I love TurboTax TurboTax is great! Don would call me very quickly and keep me updated or fix anything that was making it a hold up. I appreciate all he has did for me
Date published: 2022-02-26
Rated 5 out of 5 by from great great thank you...thats it..................................................
Date published: 2022-02-26
Rated 4 out of 5 by from Good Enough It works for a very small business owner, so nothing bad to say. Not quite as good as the personal versions.
Date published: 2022-02-26
Rated 5 out of 5 by from Thanks Explained everything I needed to know.Thank you!!!
Date published: 2022-02-26
Rated 4 out of 5 by from Getting better Federal file easy but state file a pain. Also payment always a pain with overcharging and double charging
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax is good. Overall TurboTax is good. However, if you filing 2 states where you live in 1 state and work in another, the filing gets complicated and I have had to work with a live assistant. I need to do this because on review screen it's asking me for details on input that has been filled by TurboTax based on my W2, which was uploaded. This tells me the software is not as accurate for multi-state filing. I have used TurbTax for the last 4 years and this has always been the case. TurboTax should be more up front about this case as it seems like you can not fill in this scenario unless you have a good understanding of taxes and defeats the purpose of TurboTax since I always have to pay extra for the live assistance.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6659