TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Easy to use, but very expensive. Will not use again next year, can't afford it.
Date published: 2023-03-13
Rated 3 out of 5 by from Easy but scammy Easy to use, but kind of scammy with requiring big money to buy easy addons like the obamacare benefit page
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is easy and great The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by from I love Turbo tax its great Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by from so easy and simple I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent service! very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Awesomeness the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by from Federal was good, New York State not so much I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by from Overall good, but "Complicated" tier is pricey I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6659
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Easy to use, but very expensive. Will not use again next year, can't afford it.
Date published: 2023-03-13
Rated 3 out of 5 by from Easy but scammy Easy to use, but kind of scammy with requiring big money to buy easy addons like the obamacare benefit page
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is easy and great The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by from I love Turbo tax its great Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by from so easy and simple I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent service! very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Awesomeness the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by from Federal was good, New York State not so much I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by from Overall good, but "Complicated" tier is pricey I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6659