TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from User friendly and straightforward Very easy to use SW; customer service is also quite helpful
Date published: 2021-03-14
Rated 5 out of 5 by from Good Service Simple and easy to use. Will use it next year. I recommend it.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is very user-friendly I use TurboTax for both Business and Personal Tax filing for over 15 years now. Extremely user-friendly application. I am happy with it. I do not have to disclose any personal information to anybody outsider including Tax Accountant or Consultant. I will continue to use Turbo Tax for many years to come.
Date published: 2021-03-14
Rated 5 out of 5 by from Great Product This software is easy to use and has always givine me good tax filing information.
Date published: 2021-03-14
Rated 1 out of 5 by from LAME! No State included anymore! LAME!!!! No state included anymore, CHARGED for each state, then CHARGED to efile each state! PATHETIC!!!!
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is good Turbo Tax assisted me in filing my taxes. It was easy to use and flowed in a logical manner. It was easy to adjust some calculations that Turbo Tax did not do correctly regarding state taxes.
Date published: 2021-03-14
Rated 3 out of 5 by from Fine for simple things, otherwise hire accountant TT makes some things really easy like auto-importing your W2 and connecting to investment accounts. I had a really hard time filing partial resident returns for NY and NJ. They don't offer the same level of guidance in that situation and it took me a long time to figure out why it said I owed NY $7K in taxes I know I already paid. (It was because they were missing W2 fields). ALSO, they wait until THE VERY END to tell me that I couldn't file unless I paid $60 for Deluxe. Oh, and also $50 per state return. AND $40 if you want to deduct that cost from your return. Really frustrating and shady of them to hide that until the end. I could've hired and accountant for not much more and saved myself hours of time in the process. NEXT YEAR!
Date published: 2021-03-14
Rated 5 out of 5 by from It Actually is Free Deductions are way below the standard deduction so I went for the free file this year and discovered it is free filing! They give you plenty of opportunities to upgrade but I felt good with the basic. Questions were thorough enough that you would know if you needed to upgrade. Been very happy using Turbo Tax for 8 years.
Date published: 2021-03-14
Rated 5 out of 5 by from What an amazing idea TurboTax is most definitely a I never thought they're filing my taxes would be this easy. They walk you through step by step guiding you in every direction advising you in each step the best choice to fit your circumstances what a great program what a great site what a great application to be a part of. Thank you TurboTax
Date published: 2021-03-14
Rated 1 out of 5 by from Turbo Tax isn't what it used to be I have to say this is the worst year I've ever had with TT. suckered into $60 deluxe fine, then another $50 for state file, ok. But, $40 for you to take the payment for service out of MY return is unreal. been using TT for 8 years. will not be back in 2022.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6657
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly and straightforward Very easy to use SW; customer service is also quite helpful
Date published: 2021-03-14
Rated 5 out of 5 by from Good Service Simple and easy to use. Will use it next year. I recommend it.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is very user-friendly I use TurboTax for both Business and Personal Tax filing for over 15 years now. Extremely user-friendly application. I am happy with it. I do not have to disclose any personal information to anybody outsider including Tax Accountant or Consultant. I will continue to use Turbo Tax for many years to come.
Date published: 2021-03-14
Rated 5 out of 5 by from Great Product This software is easy to use and has always givine me good tax filing information.
Date published: 2021-03-14
Rated 1 out of 5 by from LAME! No State included anymore! LAME!!!! No state included anymore, CHARGED for each state, then CHARGED to efile each state! PATHETIC!!!!
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is good Turbo Tax assisted me in filing my taxes. It was easy to use and flowed in a logical manner. It was easy to adjust some calculations that Turbo Tax did not do correctly regarding state taxes.
Date published: 2021-03-14
Rated 3 out of 5 by from Fine for simple things, otherwise hire accountant TT makes some things really easy like auto-importing your W2 and connecting to investment accounts. I had a really hard time filing partial resident returns for NY and NJ. They don't offer the same level of guidance in that situation and it took me a long time to figure out why it said I owed NY $7K in taxes I know I already paid. (It was because they were missing W2 fields). ALSO, they wait until THE VERY END to tell me that I couldn't file unless I paid $60 for Deluxe. Oh, and also $50 per state return. AND $40 if you want to deduct that cost from your return. Really frustrating and shady of them to hide that until the end. I could've hired and accountant for not much more and saved myself hours of time in the process. NEXT YEAR!
Date published: 2021-03-14
Rated 5 out of 5 by from It Actually is Free Deductions are way below the standard deduction so I went for the free file this year and discovered it is free filing! They give you plenty of opportunities to upgrade but I felt good with the basic. Questions were thorough enough that you would know if you needed to upgrade. Been very happy using Turbo Tax for 8 years.
Date published: 2021-03-14
Rated 5 out of 5 by from What an amazing idea TurboTax is most definitely a I never thought they're filing my taxes would be this easy. They walk you through step by step guiding you in every direction advising you in each step the best choice to fit your circumstances what a great program what a great site what a great application to be a part of. Thank you TurboTax
Date published: 2021-03-14
Rated 1 out of 5 by from Turbo Tax isn't what it used to be I have to say this is the worst year I've ever had with TT. suckered into $60 deluxe fine, then another $50 for state file, ok. But, $40 for you to take the payment for service out of MY return is unreal. been using TT for 8 years. will not be back in 2022.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6657