TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax gives me a peace of mind! My Turbo Tax expert Curtis did a great job of assuring me that things will be done right. As a new owner of Solar, I did not want to miss out on the tax credits. I also want to make sure all taxes were taken care of properly and not have to worry about making mistakes. I will continue to use Turbo Tax each year.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy, step through process. Happy to have help and all of the forms in your package.
Date published: 2022-04-02
Rated 5 out of 5 by from Seamless This process was seamless - great tax return program, so easy to use and the free option is awesome
Date published: 2022-04-02
Rated 3 out of 5 by from Confusing tax review When I got to the point where I was submitting the returns, it said there were some items to review and set up. This should not have been in the submit phase. This should have come up during the review.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax never disappoints! I have been using Turbo Tax for years and have always been extremely happy.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is a great service My experience was great and seamless. My live TurboTax expert Crystal was amazing. She made sure to ask all the questions needed so that I could get the best refund possible
Date published: 2022-04-02
Rated 3 out of 5 by from Not sure about it I feel like it wasn't worth it for me by the time I did all of the work and then paid the fee I wasn't that far off from my tax accountant's price. They constantly want you to upgrade or you have to upgrade to file one little form that wasn't included in the first upgrade.
Date published: 2022-04-02
Rated 5 out of 5 by from I like TurboTax all time, TurboTax is awesome!! yes, I was engaged with Turbo Tax expert when I had a question and they responded immediately and on time. Good customer support !!
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is great TurboTax is great and i use them every year for taxes. I've never had any issues with them
Date published: 2022-04-02
Rated 5 out of 5 by from So Easy to use I have been using TT for years! I love the easy user-friendly interface. My only complaint is that you can no longer toggle between the tax forms and the interview format, as you could in older versions. Sometimes it is helpful to see the form to have some context as to the questions.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 6653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax gives me a peace of mind! My Turbo Tax expert Curtis did a great job of assuring me that things will be done right. As a new owner of Solar, I did not want to miss out on the tax credits. I also want to make sure all taxes were taken care of properly and not have to worry about making mistakes. I will continue to use Turbo Tax each year.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy, step through process. Happy to have help and all of the forms in your package.
Date published: 2022-04-02
Rated 5 out of 5 by from Seamless This process was seamless - great tax return program, so easy to use and the free option is awesome
Date published: 2022-04-02
Rated 3 out of 5 by from Confusing tax review When I got to the point where I was submitting the returns, it said there were some items to review and set up. This should not have been in the submit phase. This should have come up during the review.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax never disappoints! I have been using Turbo Tax for years and have always been extremely happy.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is a great service My experience was great and seamless. My live TurboTax expert Crystal was amazing. She made sure to ask all the questions needed so that I could get the best refund possible
Date published: 2022-04-02
Rated 3 out of 5 by from Not sure about it I feel like it wasn't worth it for me by the time I did all of the work and then paid the fee I wasn't that far off from my tax accountant's price. They constantly want you to upgrade or you have to upgrade to file one little form that wasn't included in the first upgrade.
Date published: 2022-04-02
Rated 5 out of 5 by from I like TurboTax all time, TurboTax is awesome!! yes, I was engaged with Turbo Tax expert when I had a question and they responded immediately and on time. Good customer support !!
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is great TurboTax is great and i use them every year for taxes. I've never had any issues with them
Date published: 2022-04-02
Rated 5 out of 5 by from So Easy to use I have been using TT for years! I love the easy user-friendly interface. My only complaint is that you can no longer toggle between the tax forms and the interview format, as you could in older versions. Sometimes it is helpful to see the form to have some context as to the questions.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 6653