TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy as 123 Easy to follow step by step on what to enter. Assistance is also available to answer any questions or concerns.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is very easy to work through Very easy to work through, filed my Schedule C and was easy with the questions they needed answered.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy and awesome! I did not engage with customer support. Thank you.
Date published: 2022-02-26
Rated 3 out of 5 by from Deleting partially started 1099-R I could not import a bank 1099-R, and started a self generated 1099-R. I think I may have clicked twice on self generation. Then I found the 1099-R and used it appropriately to fill out a 1099-R form. At the end of my federal and state preps (I wish to emphasize "at the end"), the final check showed a form that turbotax wanted filled out without telling me WHAT or WHY . I tried to find the minimally started self created 1099-R and could not for hours. Finally, I found it (by starting all over essentially) and found a link for deleting the "untitled" self created 1099-R. The WHAT AND WHY and the link to deletion of the unfinished 1099-R form needs to be presented when completion is requested! And, even better, the uncompleted form should have been highlighted at the end of my income summary review.
Date published: 2022-02-26
Rated 4 out of 5 by from Met my requirements Once again TurboTax has met all my requirements for filing my return accurately and on time.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is great I have been using turbo tax now ever since I received my first job. Thank you for being great!
Date published: 2022-02-26
Rated 1 out of 5 by from I hated it Tax preparation service cheaper I hated it It took too long and an accountant was less expensive
Date published: 2022-02-26
Rated 4 out of 5 by from Not so easy, but effective application The applicative is friendly but the content - language in some of the items were confusing and could have a better clarification on how to do things.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax the best They was very nice and very curious with me they did a real good job helping me I really appreciate the help that I got from them it was awesome thank you
Date published: 2022-02-26
Rated 4 out of 5 by from Not as easy as I though New tax laws ruined this experience for me..about half the return I should have gotten.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6652
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy as 123 Easy to follow step by step on what to enter. Assistance is also available to answer any questions or concerns.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is very easy to work through Very easy to work through, filed my Schedule C and was easy with the questions they needed answered.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy and awesome! I did not engage with customer support. Thank you.
Date published: 2022-02-26
Rated 3 out of 5 by from Deleting partially started 1099-R I could not import a bank 1099-R, and started a self generated 1099-R. I think I may have clicked twice on self generation. Then I found the 1099-R and used it appropriately to fill out a 1099-R form. At the end of my federal and state preps (I wish to emphasize "at the end"), the final check showed a form that turbotax wanted filled out without telling me WHAT or WHY . I tried to find the minimally started self created 1099-R and could not for hours. Finally, I found it (by starting all over essentially) and found a link for deleting the "untitled" self created 1099-R. The WHAT AND WHY and the link to deletion of the unfinished 1099-R form needs to be presented when completion is requested! And, even better, the uncompleted form should have been highlighted at the end of my income summary review.
Date published: 2022-02-26
Rated 4 out of 5 by from Met my requirements Once again TurboTax has met all my requirements for filing my return accurately and on time.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is great I have been using turbo tax now ever since I received my first job. Thank you for being great!
Date published: 2022-02-26
Rated 1 out of 5 by from I hated it Tax preparation service cheaper I hated it It took too long and an accountant was less expensive
Date published: 2022-02-26
Rated 4 out of 5 by from Not so easy, but effective application The applicative is friendly but the content - language in some of the items were confusing and could have a better clarification on how to do things.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax the best They was very nice and very curious with me they did a real good job helping me I really appreciate the help that I got from them it was awesome thank you
Date published: 2022-02-26
Rated 4 out of 5 by from Not as easy as I though New tax laws ruined this experience for me..about half the return I should have gotten.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6652