TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So easy to use! This was a game changer. I could work on it, walk away, come back and pick up right where I left off. Great for a busy person
Date published: 2023-04-19
Rated 2 out of 5 by from Can't switch to free without clearing everything It is easy to fill out. However if you do not pay attention you will be charged a decent amount for having the payment taking from your refund. They also will not let you switch to the free version without clearing all of your progress. Which is interesting because you can switch certain things if you do not want them, but that navigation is not necessarily an easy process and takes some searching.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Easy It was a pleasure using Turbo Tax. It was easy to navigate, and everything is explained to you.
Date published: 2023-04-19
Rated 1 out of 5 by from Easy, but deceitive My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome! My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by from easy thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 666
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to use! This was a game changer. I could work on it, walk away, come back and pick up right where I left off. Great for a busy person
Date published: 2023-04-19
Rated 2 out of 5 by from Can't switch to free without clearing everything It is easy to fill out. However if you do not pay attention you will be charged a decent amount for having the payment taking from your refund. They also will not let you switch to the free version without clearing all of your progress. Which is interesting because you can switch certain things if you do not want them, but that navigation is not necessarily an easy process and takes some searching.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Easy It was a pleasure using Turbo Tax. It was easy to navigate, and everything is explained to you.
Date published: 2023-04-19
Rated 1 out of 5 by from Easy, but deceitive My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome! My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by from easy thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 666