TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Grandma122515020918 from
So easy to use!
This was a game changer. I could work on it, walk away, come back and pick up right where I left off. Great for a busy person
Date published: 2023-04-19
Rated 2 out of 5 by
Alex45161 from
Can't switch to free without clearing everything
It is easy to fill out. However if you do not pay attention you will be charged a decent amount for having the payment taking from your refund. They also will not let you switch to the free version without clearing all of your progress. Which is interesting because you can switch certain things if you do not want them, but that navigation is not necessarily an easy process and takes some searching.
Date published: 2023-04-19
Rated 5 out of 5 by
KMani from
Very Easy
It was a pleasure using Turbo Tax. It was easy to navigate, and everything is explained to you.
Date published: 2023-04-19
Rated 1 out of 5 by
Fix this mess from
Easy, but deceitive
My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by
JDTWHT from
User Friendly
The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by
Skotani from
Turbo tax is awesome!
My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by
kels81 from
easy
thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by
Bstancil11 from
TurboTax is awesome
It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by
Jess4321 from
Turbo Tax has changed for the better
I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by
Alexandivan from
Use it every year!
Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
All TurboTax® Offerings Reviews - Page 666
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Grandma122515020918 from
So easy to use!
This was a game changer. I could work on it, walk away, come back and pick up right where I left off. Great for a busy person
Date published: 2023-04-19
Rated 2 out of 5 by
Alex45161 from
Can't switch to free without clearing everything
It is easy to fill out. However if you do not pay attention you will be charged a decent amount for having the payment taking from your refund. They also will not let you switch to the free version without clearing all of your progress. Which is interesting because you can switch certain things if you do not want them, but that navigation is not necessarily an easy process and takes some searching.
Date published: 2023-04-19
Rated 5 out of 5 by
KMani from
Very Easy
It was a pleasure using Turbo Tax. It was easy to navigate, and everything is explained to you.
Date published: 2023-04-19
Rated 1 out of 5 by
Fix this mess from
Easy, but deceitive
My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by
JDTWHT from
User Friendly
The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by
Skotani from
Turbo tax is awesome!
My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by
kels81 from
easy
thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by
Bstancil11 from
TurboTax is awesome
It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by
Jess4321 from
Turbo Tax has changed for the better
I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by
Alexandivan from
Use it every year!
Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
All TurboTax® Offerings Reviews - Page 666
Date published: 2023-04-19