TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Awesome service I did myself, easy to use felt confident filing my taxes
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great! I have used Turbo Tax for years. Very easy and helpful. It is especially great because it's free!
Date published: 2021-03-14
Rated 3 out of 5 by from TurboTax is Adequate I've used TurboTax for many years now, but there are challenges that come up every year. This year I struggled to get a discount applied from the financial institution that I use for my IRA. I went through a link from the third-party's page that took me to a TurboTax page that reflected the discount. I logged into my account and the discount showed up; however, the next time I logged in the discount wasn't there. I tried following the link again, clearing by browser cache/cookies, logging out, going through a different browser, a different computer, and two different internet connections. My Wall Street Journal subscription had a similar discount that worked when I got to the TurboTax page, but didn't carry through to my account. After talking to three customer service representatives, I was able to get a solution. I also had some simple questions related to my deductions that I was not able to get answered, but the standard deduction made those irrelevant. I would not say TurboTax is the best option, but at the end of the day it got the job done.
Date published: 2021-03-14
Rated 5 out of 5 by from TURBOTAX IS AWESOME KEEP UP THE GOOD WORK. YOU REALLY HELP ME A LOT IN FILING MY TAXES EVERY YEAR. KEEP IT UP. AND THANK YOU FOR A JOB WELL DONE.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is very easy to use and understand. Turbo Tax helped me to understand the process of doing my taxes and made me feel smart!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is fast & easy I love using turbo tax. This is my third year. It is so quick & easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use. Doesn't make filing fun, but easier. Same format from year to year makes it easy to navigate and file both state and Federal tax returns.
Date published: 2021-03-14
Rated 5 out of 5 by from Great service quick, easy, awesome. easy to follow instructions.
Date published: 2021-03-14
Rated 5 out of 5 by from Makes the process so easy! For my first time filing taxes I was surprised how easy it was with Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Authorization hangs if zoom setting over 100 pct Took an hour on-line to find out how to get the authorization to process. Thanks to google was able to figure out the display zoom setting of my screen was the issue. Intuit site no use. I get that you want to stop piracy but you almost lost a paying customer who has used the product for many years. e-file for NJ was goofy requiring print of forms to pdf to attach to efile. All this is already in ttax so why?
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6647
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Awesome service I did myself, easy to use felt confident filing my taxes
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great! I have used Turbo Tax for years. Very easy and helpful. It is especially great because it's free!
Date published: 2021-03-14
Rated 3 out of 5 by from TurboTax is Adequate I've used TurboTax for many years now, but there are challenges that come up every year. This year I struggled to get a discount applied from the financial institution that I use for my IRA. I went through a link from the third-party's page that took me to a TurboTax page that reflected the discount. I logged into my account and the discount showed up; however, the next time I logged in the discount wasn't there. I tried following the link again, clearing by browser cache/cookies, logging out, going through a different browser, a different computer, and two different internet connections. My Wall Street Journal subscription had a similar discount that worked when I got to the TurboTax page, but didn't carry through to my account. After talking to three customer service representatives, I was able to get a solution. I also had some simple questions related to my deductions that I was not able to get answered, but the standard deduction made those irrelevant. I would not say TurboTax is the best option, but at the end of the day it got the job done.
Date published: 2021-03-14
Rated 5 out of 5 by from TURBOTAX IS AWESOME KEEP UP THE GOOD WORK. YOU REALLY HELP ME A LOT IN FILING MY TAXES EVERY YEAR. KEEP IT UP. AND THANK YOU FOR A JOB WELL DONE.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is very easy to use and understand. Turbo Tax helped me to understand the process of doing my taxes and made me feel smart!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is fast & easy I love using turbo tax. This is my third year. It is so quick & easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use. Doesn't make filing fun, but easier. Same format from year to year makes it easy to navigate and file both state and Federal tax returns.
Date published: 2021-03-14
Rated 5 out of 5 by from Great service quick, easy, awesome. easy to follow instructions.
Date published: 2021-03-14
Rated 5 out of 5 by from Makes the process so easy! For my first time filing taxes I was surprised how easy it was with Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Authorization hangs if zoom setting over 100 pct Took an hour on-line to find out how to get the authorization to process. Thanks to google was able to figure out the display zoom setting of my screen was the issue. Intuit site no use. I get that you want to stop piracy but you almost lost a paying customer who has used the product for many years. e-file for NJ was goofy requiring print of forms to pdf to attach to efile. All this is already in ttax so why?
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6647