TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax was great Turbo Tax was easy to use and allowed filing in a timely manner.
Date published: 2022-04-10
Rated 5 out of 5 by from Candace was very efficient and helpful! We're happy with TurboTax because of our outstanding remote review session.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax works for me. Very straight forward and methodical. I'm no accountant but I feel confident that Turbo Tax has got it right.
Date published: 2022-04-10
Rated 3 out of 5 by from Not as user friendly as it used to be I believe that Turbo Tax used to be more user friendly. But that being said I still find it to be a safe & secure way to file my federal & state tax.
Date published: 2022-04-10
Rated 5 out of 5 by from So so A bit time consuming although is some what through.
Date published: 2022-04-10
Rated 4 out of 5 by from Works great on new mac m1 Long time user of turbotax and I had to switch to a different computer, since my laptop did not have a recent enough MacOS to run it this year. Only reason for one star off is that I used the import feature this year which later caused problems when doing form 1116. I ended up in a loop entering a figure and getting error saying amount must be at least 987, and when entering that amount, got another error saying it cannot be over 123. Finally tracked down the issue and import from my wife's account brought in the same joint numbers that the import from my account also had (multiple accounts on each import with some joint overlap). I deleted 2 duplicate import items and it finally worked. Perhaps a warning when a duplicate set of data is imported would be helpful.
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo Tax Daniel was very knowledgeable and helpful. He explained in terms I could understand
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax makes life easier TurboTax is easy to use and makes what is a dreaded process a bit easier to deal with!
Date published: 2022-04-10
Rated 5 out of 5 by from The best to do your taxes I’ve been using TurboTax for about five years now and never had any problems and was always satisfied with the experience.
Date published: 2022-04-10
Rated 4 out of 5 by from Needed help, but it worked. While I was working on the return, the program was updated, and it suddenly required me to enter an explanation of one item. I didn't know what a suitable form of that entry would be, and a support agent didn't know, either. She was very nice, however, and coached me through a search that settled on an acceptable entry. Updating could have been automated, but time loss was not too great.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6646
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax was easy to use and allowed filing in a timely manner.
Date published: 2022-04-10
Rated 5 out of 5 by from Candace was very efficient and helpful! We're happy with TurboTax because of our outstanding remote review session.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax works for me. Very straight forward and methodical. I'm no accountant but I feel confident that Turbo Tax has got it right.
Date published: 2022-04-10
Rated 3 out of 5 by from Not as user friendly as it used to be I believe that Turbo Tax used to be more user friendly. But that being said I still find it to be a safe & secure way to file my federal & state tax.
Date published: 2022-04-10
Rated 5 out of 5 by from So so A bit time consuming although is some what through.
Date published: 2022-04-10
Rated 4 out of 5 by from Works great on new mac m1 Long time user of turbotax and I had to switch to a different computer, since my laptop did not have a recent enough MacOS to run it this year. Only reason for one star off is that I used the import feature this year which later caused problems when doing form 1116. I ended up in a loop entering a figure and getting error saying amount must be at least 987, and when entering that amount, got another error saying it cannot be over 123. Finally tracked down the issue and import from my wife's account brought in the same joint numbers that the import from my account also had (multiple accounts on each import with some joint overlap). I deleted 2 duplicate import items and it finally worked. Perhaps a warning when a duplicate set of data is imported would be helpful.
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo Tax Daniel was very knowledgeable and helpful. He explained in terms I could understand
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax makes life easier TurboTax is easy to use and makes what is a dreaded process a bit easier to deal with!
Date published: 2022-04-10
Rated 5 out of 5 by from The best to do your taxes I’ve been using TurboTax for about five years now and never had any problems and was always satisfied with the experience.
Date published: 2022-04-10
Rated 4 out of 5 by from Needed help, but it worked. While I was working on the return, the program was updated, and it suddenly required me to enter an explanation of one item. I didn't know what a suitable form of that entry would be, and a support agent didn't know, either. She was very nice, however, and coached me through a search that settled on an acceptable entry. Updating could have been automated, but time loss was not too great.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6646