TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and thorough Once again it made the process easy and done with confidence.
Date published: 2023-03-13
Rated 2 out of 5 by from taking advantage of people isn't cool While TurboTax is a great service for getting the job done and the filing process was smooth, it's unfortunate how steep their fees are, with very little to no, arguably, notification that they will lock you into charges. I had to file an amendment, but couldn't do so without paying nearly $200 for my taxes to be filed; with no other way to complete this task because the 1040X form does not provide proper instruction on filing, my options were either pay the $200 fee or hire a lawyer or accountant (more expensive) to accurately complete my taxes. @TurboTax, stop taking advantage of the system. Please and thank you.
Date published: 2023-03-13
Rated 2 out of 5 by from Nice but not free I think this is a great product, but I know they market as being free but trap you with products needed to finish your returns. Likely won't be using again unless I have no other option.
Date published: 2023-03-13
Rated 2 out of 5 by from Good But Rough Integration With Quickbooks Online TurboTax Business is essential and very helpful for being able to prepare my own business taxes. The application and processes itself are pretty good, but the integration with Quickbooks Online is terrible. Jumping through all the hoops to get the data imported is quite frankly unacceptable. If not for the terrible integration, it would be 5 stars
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome They are the best and it was easy dealing with them
Date published: 2023-03-13
Rated 4 out of 5 by from Good Job GOOD ON PERSONAL RETURN - NOT SO GOOD ON BUSINESS RETURN HELP
Date published: 2023-03-13
Rated 4 out of 5 by from Nonth Year Using TurboTax We've had great luck with our tax returns thanks to TurboTax. It's a great tool
Date published: 2023-03-13
Rated 4 out of 5 by from Done s good job It was good so far.. return was rejected because o didn't know how to get to return to make changes
Date published: 2023-03-13
Rated 4 out of 5 by from Easy but Pricey Great experience and very helpful tools. Easy to file and understand. Major downside is the cost of filing federal and state returns. The total cost was a fifth of my whole return.
Date published: 2023-03-13
Rated 5 out of 5 by from As good as anybodies My experience was good. If you take time and have your records ready, then it goes very smoothly.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6641
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and thorough Once again it made the process easy and done with confidence.
Date published: 2023-03-13
Rated 2 out of 5 by from taking advantage of people isn't cool While TurboTax is a great service for getting the job done and the filing process was smooth, it's unfortunate how steep their fees are, with very little to no, arguably, notification that they will lock you into charges. I had to file an amendment, but couldn't do so without paying nearly $200 for my taxes to be filed; with no other way to complete this task because the 1040X form does not provide proper instruction on filing, my options were either pay the $200 fee or hire a lawyer or accountant (more expensive) to accurately complete my taxes. @TurboTax, stop taking advantage of the system. Please and thank you.
Date published: 2023-03-13
Rated 2 out of 5 by from Nice but not free I think this is a great product, but I know they market as being free but trap you with products needed to finish your returns. Likely won't be using again unless I have no other option.
Date published: 2023-03-13
Rated 2 out of 5 by from Good But Rough Integration With Quickbooks Online TurboTax Business is essential and very helpful for being able to prepare my own business taxes. The application and processes itself are pretty good, but the integration with Quickbooks Online is terrible. Jumping through all the hoops to get the data imported is quite frankly unacceptable. If not for the terrible integration, it would be 5 stars
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome They are the best and it was easy dealing with them
Date published: 2023-03-13
Rated 4 out of 5 by from Good Job GOOD ON PERSONAL RETURN - NOT SO GOOD ON BUSINESS RETURN HELP
Date published: 2023-03-13
Rated 4 out of 5 by from Nonth Year Using TurboTax We've had great luck with our tax returns thanks to TurboTax. It's a great tool
Date published: 2023-03-13
Rated 4 out of 5 by from Done s good job It was good so far.. return was rejected because o didn't know how to get to return to make changes
Date published: 2023-03-13
Rated 4 out of 5 by from Easy but Pricey Great experience and very helpful tools. Easy to file and understand. Major downside is the cost of filing federal and state returns. The total cost was a fifth of my whole return.
Date published: 2023-03-13
Rated 5 out of 5 by from As good as anybodies My experience was good. If you take time and have your records ready, then it goes very smoothly.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6641