TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great It was easy to use and efficient. It made doing my taxes so clear.
Date published: 2021-03-14
Rated 4 out of 5 by from Dependable but starting to charge too much... As a customer, I've utilized Turbo Tax for 8 years now. It's a great tax assistant. But the additional fees and insistent reminders of upgrading to a better Turbo Tax program...of course for a fee...has soured me. Their piece of the pie is getting larger every year. So riddle me this...why not go back to basic, better, best. But at least give us the option of not needing all of the add-ons associated with using Turbo Tax, like Credit Karma. Turbo Tax works great but their fees add up. There used to be coupons and discounts for returning customers...what's happened to any discounts? Any incentive for returning year after year? Instead, as a loyal customer, I'm now paying $177 to e-file, $89 for Federal, $49 fee for e-filing State as well as that $39 fee for choosing the pay with your Federal return rather than out of pocket beforehand...but at least my 2020 taxes are filed...best of luck out there...
Date published: 2021-03-14
Rated 5 out of 5 by from Peace of Mind The experience was informative with great guidance all along the way ensuring everything was done accurately following the IRS guidelines, great tips to get the best refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Great! Awesome and easy! It was very simple and straightforward to fill in all info.
Date published: 2021-03-14
Rated 5 out of 5 by from I love Turbo Tax! Super easy. They walk you through every step and double check everything
Date published: 2021-03-14
Rated 5 out of 5 by from Very User Friendly Been using Turbotax for years. Their updates make it easier and easier to use every year
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is EASY! TurboTax was easy to use and made filing taxes less stressful.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbotax was quick and very efficient! I like that it walks you through the process of tax filings and will explain to you how your taxes are calculated. Very user friendly.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax is a reliable source, I would recommend them.
Date published: 2021-03-14
Rated 2 out of 5 by from Bugs in the GA state return turbo tax keeps assuming my company is a Film production Company and keeps asking me to fill information related to film production costs and credits. My company is not even remotely related to film production. Not sure why this keeps coming up. I had to file the taxes manually for the state of Georgia which is really inconvenient.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and efficient. It made doing my taxes so clear.
Date published: 2021-03-14
Rated 4 out of 5 by from Dependable but starting to charge too much... As a customer, I've utilized Turbo Tax for 8 years now. It's a great tax assistant. But the additional fees and insistent reminders of upgrading to a better Turbo Tax program...of course for a fee...has soured me. Their piece of the pie is getting larger every year. So riddle me this...why not go back to basic, better, best. But at least give us the option of not needing all of the add-ons associated with using Turbo Tax, like Credit Karma. Turbo Tax works great but their fees add up. There used to be coupons and discounts for returning customers...what's happened to any discounts? Any incentive for returning year after year? Instead, as a loyal customer, I'm now paying $177 to e-file, $89 for Federal, $49 fee for e-filing State as well as that $39 fee for choosing the pay with your Federal return rather than out of pocket beforehand...but at least my 2020 taxes are filed...best of luck out there...
Date published: 2021-03-14
Rated 5 out of 5 by from Peace of Mind The experience was informative with great guidance all along the way ensuring everything was done accurately following the IRS guidelines, great tips to get the best refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Great! Awesome and easy! It was very simple and straightforward to fill in all info.
Date published: 2021-03-14
Rated 5 out of 5 by from I love Turbo Tax! Super easy. They walk you through every step and double check everything
Date published: 2021-03-14
Rated 5 out of 5 by from Very User Friendly Been using Turbotax for years. Their updates make it easier and easier to use every year
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is EASY! TurboTax was easy to use and made filing taxes less stressful.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbotax was quick and very efficient! I like that it walks you through the process of tax filings and will explain to you how your taxes are calculated. Very user friendly.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax is a reliable source, I would recommend them.
Date published: 2021-03-14
Rated 2 out of 5 by from Bugs in the GA state return turbo tax keeps assuming my company is a Film production Company and keeps asking me to fill information related to film production costs and credits. My company is not even remotely related to film production. Not sure why this keeps coming up. I had to file the taxes manually for the state of Georgia which is really inconvenient.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6635