TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from LOVE LOVE TURBO TAX I LOVED TURBO TAX ONLINE FILING MY TAX RETURNS ANNUALLY. IT IS EASY WITHOUT DISTRACTION. I CAN GO BACK TO IT ANY TIME IF I AM NOT FINISHED ON THE SAME. LOVE LOVE TURBO TAX:)
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo tax just went downhill Like seriously the system forced me to upgrade to deluxe just to submit my return it was never like this before and I will definitely not be using turbo tax anymore after this the company was deemed free but now they want all these fees pft bye...
Date published: 2023-04-19
Rated 5 out of 5 by from Great Easy to use walks you through the steps. Inexpensive
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is so awesome Easy to work with…Thank you very much…will use again next year
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax always works perfectly for me Turbo Tax works better than any other tax service out there
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is a life saver Very user friendly and thorough tax prep. Filed with confidence.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbto Tax is easy and simple Very easy to follow directions. Like doing taxes with them.
Date published: 2023-04-19
Rated 5 out of 5 by from 2023 Tax Return It was a quick and easy experience. Also, because I used Turbo Tax last year, having access to the previous year's returns was beneficial.
Date published: 2023-04-19
Rated 5 out of 5 by from easy way to do taxes I though it will be so much complicated, but the site was so easy to use
Date published: 2023-04-19
Rated 1 out of 5 by from Access code doesn't work without a CD Do not buy the physical CD with digital download unless you have a CD player. The packaging says you can use the access code OR the CD, this is not true. After waiting on hold for 5 hours, I finally spoke with a person from TurboTax who tried to convince me that I needed to log in with a different account to intuit, even though the CD was purchased from Costco and was not associated with any account. I spoke with the agent for an hour, trying to explain to him that I did not have a computer with a CD player and that no other person had used the code to download, but that the error message suggested that the license code was somehow connected to a different account. He was incredibly unhelpful and did not understand how CDs work, nor did he help me find a solution. I had to go to a store and buy a device that allows me to use a CD with my laptop via USB. What a waste of time and money. Next year, I will not be using TurboTax, what a joke.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 664
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from LOVE LOVE TURBO TAX I LOVED TURBO TAX ONLINE FILING MY TAX RETURNS ANNUALLY. IT IS EASY WITHOUT DISTRACTION. I CAN GO BACK TO IT ANY TIME IF I AM NOT FINISHED ON THE SAME. LOVE LOVE TURBO TAX:)
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo tax just went downhill Like seriously the system forced me to upgrade to deluxe just to submit my return it was never like this before and I will definitely not be using turbo tax anymore after this the company was deemed free but now they want all these fees pft bye...
Date published: 2023-04-19
Rated 5 out of 5 by from Great Easy to use walks you through the steps. Inexpensive
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is so awesome Easy to work with…Thank you very much…will use again next year
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax always works perfectly for me Turbo Tax works better than any other tax service out there
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is a life saver Very user friendly and thorough tax prep. Filed with confidence.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbto Tax is easy and simple Very easy to follow directions. Like doing taxes with them.
Date published: 2023-04-19
Rated 5 out of 5 by from 2023 Tax Return It was a quick and easy experience. Also, because I used Turbo Tax last year, having access to the previous year's returns was beneficial.
Date published: 2023-04-19
Rated 5 out of 5 by from easy way to do taxes I though it will be so much complicated, but the site was so easy to use
Date published: 2023-04-19
Rated 1 out of 5 by from Access code doesn't work without a CD Do not buy the physical CD with digital download unless you have a CD player. The packaging says you can use the access code OR the CD, this is not true. After waiting on hold for 5 hours, I finally spoke with a person from TurboTax who tried to convince me that I needed to log in with a different account to intuit, even though the CD was purchased from Costco and was not associated with any account. I spoke with the agent for an hour, trying to explain to him that I did not have a computer with a CD player and that no other person had used the code to download, but that the error message suggested that the license code was somehow connected to a different account. He was incredibly unhelpful and did not understand how CDs work, nor did he help me find a solution. I had to go to a store and buy a device that allows me to use a CD with my laptop via USB. What a waste of time and money. Next year, I will not be using TurboTax, what a joke.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 664