TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Getting pretty buggy. Maybe Turbotax Business should hire UX and QA professionals. Been using this product for over 10 years and it's noticeably riddled with bugs. A few force you to abandon your return and start over.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax rocks Turbo tax is swift. Very professional and kind. Great team
Date published: 2021-02-27
Rated 5 out of 5 by from SIMPLE TO USE, WELL PUT TOGETHER, VERY HELPFUL Great experience all around. The software is simple to use and self explanatory. Where there needed an explanation, there was a easy to use function to get information. It made a usually tedious and cumbersome experience, quick, painless, and lucrative by making sure you get the highest amount for your refund as long as you give answers with integrity. I would recommend it to anyone. Great purchase and I will use it for years to come.
Date published: 2021-02-27
Rated 3 out of 5 by from The end was horrible! I made it all the way through with no problems. It guided me through just like all the years before. But, when I went to e-file, I got a message that I could not e-file due to "one or more formsets". I had to remove my state. I ended up paying an extra $50 to try to speak to a person. That was a joke. There was a work-around provided via chat. I deleted State, and filed Federal alone. That worked. Then, I filed State separate. What a pain.
Date published: 2021-02-27
Rated 5 out of 5 by from Eliminates the Anxiety of Doing It Myself My second time doing taxes on my own. This definitely eliminates the anxiety and makes me feel self-sufficient.
Date published: 2021-02-27
Rated 5 out of 5 by from Sweet deal I was informative and very helpful questions were answered right then and there
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome I love the ease of using TurboTax however it seems like the fees are getting more and more expensive.
Date published: 2021-02-27
Rated 5 out of 5 by from Better every year, this being my 8th Very straight forward, user friendly, happy with my refund (again!)
Date published: 2021-02-27
Rated 2 out of 5 by from Nickle and Dime you While the software walks you through a very thorough process for doing your taxes. Even if you purchase the Premier version with state they insist that you pay $20 to E-File, which is FREE in the state of CO. A simple process, but takes time if you do it yourself. You all suck!
Date published: 2021-02-27
Rated 5 out of 5 by from Nice Great experiences. It was easy to use and helped me maximize my refund
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 6630
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Getting pretty buggy. Maybe Turbotax Business should hire UX and QA professionals. Been using this product for over 10 years and it's noticeably riddled with bugs. A few force you to abandon your return and start over.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax rocks Turbo tax is swift. Very professional and kind. Great team
Date published: 2021-02-27
Rated 5 out of 5 by from SIMPLE TO USE, WELL PUT TOGETHER, VERY HELPFUL Great experience all around. The software is simple to use and self explanatory. Where there needed an explanation, there was a easy to use function to get information. It made a usually tedious and cumbersome experience, quick, painless, and lucrative by making sure you get the highest amount for your refund as long as you give answers with integrity. I would recommend it to anyone. Great purchase and I will use it for years to come.
Date published: 2021-02-27
Rated 3 out of 5 by from The end was horrible! I made it all the way through with no problems. It guided me through just like all the years before. But, when I went to e-file, I got a message that I could not e-file due to "one or more formsets". I had to remove my state. I ended up paying an extra $50 to try to speak to a person. That was a joke. There was a work-around provided via chat. I deleted State, and filed Federal alone. That worked. Then, I filed State separate. What a pain.
Date published: 2021-02-27
Rated 5 out of 5 by from Eliminates the Anxiety of Doing It Myself My second time doing taxes on my own. This definitely eliminates the anxiety and makes me feel self-sufficient.
Date published: 2021-02-27
Rated 5 out of 5 by from Sweet deal I was informative and very helpful questions were answered right then and there
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome I love the ease of using TurboTax however it seems like the fees are getting more and more expensive.
Date published: 2021-02-27
Rated 5 out of 5 by from Better every year, this being my 8th Very straight forward, user friendly, happy with my refund (again!)
Date published: 2021-02-27
Rated 2 out of 5 by from Nickle and Dime you While the software walks you through a very thorough process for doing your taxes. Even if you purchase the Premier version with state they insist that you pay $20 to E-File, which is FREE in the state of CO. A simple process, but takes time if you do it yourself. You all suck!
Date published: 2021-02-27
Rated 5 out of 5 by from Nice Great experiences. It was easy to use and helped me maximize my refund
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 6630