TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax requires upgrading Quickbooks For years I've bought TurboTax Biz to facilitate ease of pulling Quickbooks data and filing my business tax return. Imagine my surprise under time crunch with March 15th looming to find my version of QuickBooks (prior to 2020-2023) was no longer compatible to import into TurboTax -- cheapest QB Desktop is NOW $799/year (Yep, that just gets me to next year) and if I don't renew, then I can't use the software! Of course, there is no backward compatibility once I switch, so I'll be stuck with an annual cost bigger than my entire tax bill before purchasing TurboTax ($120) + State Return ($55). Tough putt for a sole proprietor---it will now cost me much more to file my taxes than I owe to the state and federal government. Going manual this year, so thanks for that Intuit. I guess it is time to consider other options for my accounting and tax prep that work well together.
Date published: 2023-03-16
Rated 5 out of 5 by from More than 5 stars! Sergio helped us through the process and was very knowledgeable, friendly, and efficient. He was also very personable, which is important to us.
Date published: 2023-03-16
Rated 1 out of 5 by from Broken System I think it is ridiculous that this service is not free for basically all Americans given that our government is perfectly capable of just telling us the taxes we owe or the money we should be refunded. While it may not be the direct fault of TurboTax, their lobbyists along with others in the industry have certainly contributed to the convoluted nature of the tax system that places strain on average Americans every year and profits from it. It only makes it more painful that I am forced to see the majority of the tax refund that I am owed melt away into the pocket of Intuit rather than spend hours bent over confusing tax document desperately trying to teach myself to speak IRS. If anyone see's this, remember to vote.
Date published: 2023-03-16
Rated 4 out of 5 by from TAXES 2022 SOME AREAS WERE VAGUE IN EXPLANATION AD IT PERTAINED TO STATE
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax Is A Life Saver!! I knew my return this year was way over my head. The beginning process was a bit tedious by having to upload all the info (make sure you have a really good internet connection!!) but once I got it attached, it was smooth sailing. Lisa G was very professional but still had a very positive, uplifting spirit. When I was getting frustrated and confused, she was able to talk me down and we got everything done. She was just amazing!! Kudos to all!
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use - best way to file taxes I've used TT for several years. This year I had a lot of life changes - got married, sold/bought homes, moved to different state, changed jobs....with all of that, we thought we might need a tax expert this year. I went through TT as usual and it made all those changes easy to work through. I love TurboTax and plan to use it every year. Thanks!
Date published: 2023-03-16
Rated 5 out of 5 by from user friendly grade A The security was a little difficult to complete my taxes, but I do understand the fraud in the U.S.
Date published: 2023-03-16
Rated 5 out of 5 by from Have done full service for a few years. I enjoyed the patience and kindness of Veronica. She is also very professional and knows how to explain my questions.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Tax Return Experience Easy peasy makes returns ez. Wayne was the greatest.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Rock! I've used Turbo Tax multiple times & have always been very happy with the service & results.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6628
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax requires upgrading Quickbooks For years I've bought TurboTax Biz to facilitate ease of pulling Quickbooks data and filing my business tax return. Imagine my surprise under time crunch with March 15th looming to find my version of QuickBooks (prior to 2020-2023) was no longer compatible to import into TurboTax -- cheapest QB Desktop is NOW $799/year (Yep, that just gets me to next year) and if I don't renew, then I can't use the software! Of course, there is no backward compatibility once I switch, so I'll be stuck with an annual cost bigger than my entire tax bill before purchasing TurboTax ($120) + State Return ($55). Tough putt for a sole proprietor---it will now cost me much more to file my taxes than I owe to the state and federal government. Going manual this year, so thanks for that Intuit. I guess it is time to consider other options for my accounting and tax prep that work well together.
Date published: 2023-03-16
Rated 5 out of 5 by from More than 5 stars! Sergio helped us through the process and was very knowledgeable, friendly, and efficient. He was also very personable, which is important to us.
Date published: 2023-03-16
Rated 1 out of 5 by from Broken System I think it is ridiculous that this service is not free for basically all Americans given that our government is perfectly capable of just telling us the taxes we owe or the money we should be refunded. While it may not be the direct fault of TurboTax, their lobbyists along with others in the industry have certainly contributed to the convoluted nature of the tax system that places strain on average Americans every year and profits from it. It only makes it more painful that I am forced to see the majority of the tax refund that I am owed melt away into the pocket of Intuit rather than spend hours bent over confusing tax document desperately trying to teach myself to speak IRS. If anyone see's this, remember to vote.
Date published: 2023-03-16
Rated 4 out of 5 by from TAXES 2022 SOME AREAS WERE VAGUE IN EXPLANATION AD IT PERTAINED TO STATE
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax Is A Life Saver!! I knew my return this year was way over my head. The beginning process was a bit tedious by having to upload all the info (make sure you have a really good internet connection!!) but once I got it attached, it was smooth sailing. Lisa G was very professional but still had a very positive, uplifting spirit. When I was getting frustrated and confused, she was able to talk me down and we got everything done. She was just amazing!! Kudos to all!
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use - best way to file taxes I've used TT for several years. This year I had a lot of life changes - got married, sold/bought homes, moved to different state, changed jobs....with all of that, we thought we might need a tax expert this year. I went through TT as usual and it made all those changes easy to work through. I love TurboTax and plan to use it every year. Thanks!
Date published: 2023-03-16
Rated 5 out of 5 by from user friendly grade A The security was a little difficult to complete my taxes, but I do understand the fraud in the U.S.
Date published: 2023-03-16
Rated 5 out of 5 by from Have done full service for a few years. I enjoyed the patience and kindness of Veronica. She is also very professional and knows how to explain my questions.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Tax Return Experience Easy peasy makes returns ez. Wayne was the greatest.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Rock! I've used Turbo Tax multiple times & have always been very happy with the service & results.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6628