TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
DECcie from
TurboTax Premier is well worth the money
It can be opaque, though. I had a Indirect rollover that went across calendar years, and it handled it in a very straightforward manner and the result was correct, but because it was not all captured in the first year's 1099R, I wanted to see what was happening, I eventually found a way to verify it, but a phone call, and an escalation, did not provide it. The phone call, and the return call, both were handled in a timely manner.
Date published: 2022-04-06
Rated 5 out of 5 by
Happy and Retired gal from
Turbo Tax is great!
Turbo Tax walked me the process of filing both federal and state returns. Very helpful with explanations made through the whole process.
Date published: 2022-04-06
Rated 5 out of 5 by
Mrozco from
Very good
Stempre he tenido buena experiencia con Turbo tax, asi que estoy muy satisfecho y contnuare usando sus servicios. Gracias atodos y que el Srnor me los bendiga.
Date published: 2022-04-06
Rated 5 out of 5 by
Denise333 from
I love Turbo Tax
Great product. Great service. Knowledgeable representatives/tax preparers. My preparer, Ron communicated throughout the process and answered clearly, any questions I had.
Date published: 2022-04-06
Rated 5 out of 5 by
JuiceL from
Previous Year Filing--- Worked Great!
Had to file my taxes for year 2020. While had to pay $80 to download the software, it made all the difference. still have to mail the return, but as usual, TurboTax walked me through the whole process. Very simple!
Date published: 2022-04-06
Rated 5 out of 5 by
Drew77Weed from
GOOD
Really easy to use. Gets you Cash BOYYYYY!!!!!!!!!
Date published: 2022-04-06
Rated 5 out of 5 by
PaulBrinky from
Great Customer Support
Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by
Dee52M from
TurboTax is great
Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by
cno3 from
Glad Turbo Tax exists!
Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by
nanny1962 from
Turbo tax program
This is a very friendly and easy program. Anyone should be able to use this program.
All TurboTax® Offerings Reviews - Page 6627
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DECcie from
TurboTax Premier is well worth the money
It can be opaque, though. I had a Indirect rollover that went across calendar years, and it handled it in a very straightforward manner and the result was correct, but because it was not all captured in the first year's 1099R, I wanted to see what was happening, I eventually found a way to verify it, but a phone call, and an escalation, did not provide it. The phone call, and the return call, both were handled in a timely manner.
Date published: 2022-04-06
Rated 5 out of 5 by
Happy and Retired gal from
Turbo Tax is great!
Turbo Tax walked me the process of filing both federal and state returns. Very helpful with explanations made through the whole process.
Date published: 2022-04-06
Rated 5 out of 5 by
Mrozco from
Very good
Stempre he tenido buena experiencia con Turbo tax, asi que estoy muy satisfecho y contnuare usando sus servicios. Gracias atodos y que el Srnor me los bendiga.
Date published: 2022-04-06
Rated 5 out of 5 by
Denise333 from
I love Turbo Tax
Great product. Great service. Knowledgeable representatives/tax preparers. My preparer, Ron communicated throughout the process and answered clearly, any questions I had.
Date published: 2022-04-06
Rated 5 out of 5 by
JuiceL from
Previous Year Filing--- Worked Great!
Had to file my taxes for year 2020. While had to pay $80 to download the software, it made all the difference. still have to mail the return, but as usual, TurboTax walked me through the whole process. Very simple!
Date published: 2022-04-06
Rated 5 out of 5 by
Drew77Weed from
GOOD
Really easy to use. Gets you Cash BOYYYYY!!!!!!!!!
Date published: 2022-04-06
Rated 5 out of 5 by
PaulBrinky from
Great Customer Support
Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by
Dee52M from
TurboTax is great
Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by
cno3 from
Glad Turbo Tax exists!
Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by
nanny1962 from
Turbo tax program
This is a very friendly and easy program. Anyone should be able to use this program.
All TurboTax® Offerings Reviews - Page 6627
Date published: 2022-04-06