TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Premier is well worth the money It can be opaque, though. I had a Indirect rollover that went across calendar years, and it handled it in a very straightforward manner and the result was correct, but because it was not all captured in the first year's 1099R, I wanted to see what was happening, I eventually found a way to verify it, but a phone call, and an escalation, did not provide it. The phone call, and the return call, both were handled in a timely manner.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax walked me the process of filing both federal and state returns. Very helpful with explanations made through the whole process.
Date published: 2022-04-06
Rated 5 out of 5 by from Very good Stempre he tenido buena experiencia con Turbo tax, asi que estoy muy satisfecho y contnuare usando sus servicios. Gracias atodos y que el Srnor me los bendiga.
Date published: 2022-04-06
Rated 5 out of 5 by from I love Turbo Tax Great product. Great service. Knowledgeable representatives/tax preparers. My preparer, Ron communicated throughout the process and answered clearly, any questions I had.
Date published: 2022-04-06
Rated 5 out of 5 by from Previous Year Filing--- Worked Great! Had to file my taxes for year 2020. While had to pay $80 to download the software, it made all the difference. still have to mail the return, but as usual, TurboTax walked me through the whole process. Very simple!
Date published: 2022-04-06
Rated 5 out of 5 by from GOOD Really easy to use. Gets you Cash BOYYYYY!!!!!!!!!
Date published: 2022-04-06
Rated 5 out of 5 by from Great Customer Support Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is great Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by from Glad Turbo Tax exists! Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax program This is a very friendly and easy program. Anyone should be able to use this program.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 6627
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Premier is well worth the money It can be opaque, though. I had a Indirect rollover that went across calendar years, and it handled it in a very straightforward manner and the result was correct, but because it was not all captured in the first year's 1099R, I wanted to see what was happening, I eventually found a way to verify it, but a phone call, and an escalation, did not provide it. The phone call, and the return call, both were handled in a timely manner.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax walked me the process of filing both federal and state returns. Very helpful with explanations made through the whole process.
Date published: 2022-04-06
Rated 5 out of 5 by from Very good Stempre he tenido buena experiencia con Turbo tax, asi que estoy muy satisfecho y contnuare usando sus servicios. Gracias atodos y que el Srnor me los bendiga.
Date published: 2022-04-06
Rated 5 out of 5 by from I love Turbo Tax Great product. Great service. Knowledgeable representatives/tax preparers. My preparer, Ron communicated throughout the process and answered clearly, any questions I had.
Date published: 2022-04-06
Rated 5 out of 5 by from Previous Year Filing--- Worked Great! Had to file my taxes for year 2020. While had to pay $80 to download the software, it made all the difference. still have to mail the return, but as usual, TurboTax walked me through the whole process. Very simple!
Date published: 2022-04-06
Rated 5 out of 5 by from GOOD Really easy to use. Gets you Cash BOYYYYY!!!!!!!!!
Date published: 2022-04-06
Rated 5 out of 5 by from Great Customer Support Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is great Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by from Glad Turbo Tax exists! Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax program This is a very friendly and easy program. Anyone should be able to use this program.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 6627