TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Very helpful but way to many steps at the end Way to many steps at the end. Also, it should be brought up early on that if your itemized deductions are less the the standard deduction then don't waste your time going through all of them. My return was rejected 3 times because of missing info which should have been picked up by Turbo tax software.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks to turbo tax This was easy. The tax person I used did not get me a fraction of what I got.
Date published: 2023-03-13
Rated 5 out of 5 by from Walter F. User for over 20 years. Always detailed and trustworthy. Never Had any issues.
Date published: 2023-03-13
Rated 5 out of 5 by from good servuce Worth it for odd situations, very helpful and accurate
Date published: 2023-03-13
Rated 5 out of 5 by from ADAMA IS THE BEST! She figured out a troublesome tax return and I appreciate her kindness and expertise!
Date published: 2023-03-13
Rated 5 out of 5 by from This is a life saver! Turbo Tax is a Godsend. They made everything so much easier by linking crypto accounts so you don't have to go and dig for finite information.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is OK Florida does not have state income tax. But the software keeps showing or returning to ask if I would like to start state tax return. The entering of 1099 forms is cumbersome sometimes. I had multiple 1099 selections that were blank on return start. When I go to the financial institution to get the forms I have to go back and delete the blank 1099 selections. I think the software does well with the filling in of all the required documents. I rarely get issues with IRS after returns are sent.
Date published: 2023-03-13
Rated 5 out of 5 by from Cant do without TT Getting better every time. Will continue using the software.
Date published: 2023-03-13
Rated 4 out of 5 by from GOOD APP, GOOD SERVICE My first online consult with tax preparer Lonni was not good. The call was dropped, and she did not call me back. I waited a day, and then had to sigh up with a new tax expert, Chloe, and start over again. Chloe was very good.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo is Awesome 👏 My experience with turbo tax has been a ride, but most of all this ride has been helpful! With their great team and customer service they have been working with me and for me to get the job done! Thanks to Bryant my tax expert and his team for helping me!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6626
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Very helpful but way to many steps at the end Way to many steps at the end. Also, it should be brought up early on that if your itemized deductions are less the the standard deduction then don't waste your time going through all of them. My return was rejected 3 times because of missing info which should have been picked up by Turbo tax software.
Date published: 2023-03-13
Rated 5 out of 5 by from Thanks to turbo tax This was easy. The tax person I used did not get me a fraction of what I got.
Date published: 2023-03-13
Rated 5 out of 5 by from Walter F. User for over 20 years. Always detailed and trustworthy. Never Had any issues.
Date published: 2023-03-13
Rated 5 out of 5 by from good servuce Worth it for odd situations, very helpful and accurate
Date published: 2023-03-13
Rated 5 out of 5 by from ADAMA IS THE BEST! She figured out a troublesome tax return and I appreciate her kindness and expertise!
Date published: 2023-03-13
Rated 5 out of 5 by from This is a life saver! Turbo Tax is a Godsend. They made everything so much easier by linking crypto accounts so you don't have to go and dig for finite information.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is OK Florida does not have state income tax. But the software keeps showing or returning to ask if I would like to start state tax return. The entering of 1099 forms is cumbersome sometimes. I had multiple 1099 selections that were blank on return start. When I go to the financial institution to get the forms I have to go back and delete the blank 1099 selections. I think the software does well with the filling in of all the required documents. I rarely get issues with IRS after returns are sent.
Date published: 2023-03-13
Rated 5 out of 5 by from Cant do without TT Getting better every time. Will continue using the software.
Date published: 2023-03-13
Rated 4 out of 5 by from GOOD APP, GOOD SERVICE My first online consult with tax preparer Lonni was not good. The call was dropped, and she did not call me back. I waited a day, and then had to sigh up with a new tax expert, Chloe, and start over again. Chloe was very good.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo is Awesome 👏 My experience with turbo tax has been a ride, but most of all this ride has been helpful! With their great team and customer service they have been working with me and for me to get the job done! Thanks to Bryant my tax expert and his team for helping me!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6626