TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Easy to use and convenient I'd give it 5 stars, however, I didn't get my military discount which was the only reason I used turbo tax.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Awesomeness I would love to do it again next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Love the ease and security of TurboTax! Easy to use! They walk you through each step. Online help was GREAT!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is wonderful I was very scared to begin at first, however, wanting to experience doing this for myself with the help of an expert, I said I'll do this. I have no regret and will recommend TurboTax to my friends and family. All it takes is a little time.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Use Turbo Tax Pleased with the ease of the software. And vey happy with the lower price this year!!
Date published: 2022-02-27
Rated 4 out of 5 by from TURBO TAX WORKS Easy to use and help features are good. It is difficult to figure out where you made a mistake when that happens.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax It's easy to use for most of it. They could be a little bit clearer and store ALL of your tax info from previous years.
Date published: 2022-02-27
Rated 2 out of 5 by from Thanks for the help, but website was misleading I decided to file my taxes online this year after seeing ads from TurboTax claiming I could file online for free. However, after filling out my tax information, I was then prompted to purchase TurboTax Live Deluxe before I could file my taxes. There was apparently no other way I could file my taxes on the website, so I made the purchase thinking it would be refunded. Turns out it wasn't, and I ended up paying >$100 more than what I would have for an ordinary edition of TurboTax. I've used TurboTax every year and I am happy with it, but this ordeal has really rubbed me the wrong way and I hope it can be sorted out, as I requested a refund almost immediately. Not sure if I was misled or misinformed, but despite being advertised as free, I've ended up paying more than what I normally do to file my taxes this year.
Date published: 2022-02-27
Rated 2 out of 5 by from It's okay. TurboTax is easy and I appreciate that, but it's cheaper for me to use someone locally. I wanted to do the free addition, but have an HSA. Okay, no biggie. I'll pay $39. But they charge that for both the state and federal, not just one. Disappointed.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo tax is awesome The best thing ever would use all the time recommended to everyone.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use and convenient I'd give it 5 stars, however, I didn't get my military discount which was the only reason I used turbo tax.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Awesomeness I would love to do it again next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Love the ease and security of TurboTax! Easy to use! They walk you through each step. Online help was GREAT!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is wonderful I was very scared to begin at first, however, wanting to experience doing this for myself with the help of an expert, I said I'll do this. I have no regret and will recommend TurboTax to my friends and family. All it takes is a little time.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Use Turbo Tax Pleased with the ease of the software. And vey happy with the lower price this year!!
Date published: 2022-02-27
Rated 4 out of 5 by from TURBO TAX WORKS Easy to use and help features are good. It is difficult to figure out where you made a mistake when that happens.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax It's easy to use for most of it. They could be a little bit clearer and store ALL of your tax info from previous years.
Date published: 2022-02-27
Rated 2 out of 5 by from Thanks for the help, but website was misleading I decided to file my taxes online this year after seeing ads from TurboTax claiming I could file online for free. However, after filling out my tax information, I was then prompted to purchase TurboTax Live Deluxe before I could file my taxes. There was apparently no other way I could file my taxes on the website, so I made the purchase thinking it would be refunded. Turns out it wasn't, and I ended up paying >$100 more than what I would have for an ordinary edition of TurboTax. I've used TurboTax every year and I am happy with it, but this ordeal has really rubbed me the wrong way and I hope it can be sorted out, as I requested a refund almost immediately. Not sure if I was misled or misinformed, but despite being advertised as free, I've ended up paying more than what I normally do to file my taxes this year.
Date published: 2022-02-27
Rated 2 out of 5 by from It's okay. TurboTax is easy and I appreciate that, but it's cheaper for me to use someone locally. I wanted to do the free addition, but have an HSA. Okay, no biggie. I'll pay $39. But they charge that for both the state and federal, not just one. Disappointed.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo tax is awesome The best thing ever would use all the time recommended to everyone.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6623