TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Turbo Tax missed a simple mistake Three issues: 1) After importing taxpayer and spouse broker forms the spouse 1099 forms were duplicated but the error check did not flag the duplicate forms and I did not catch it either so the extra income caused extra tax. 2) As I mended the return the refund due was reflected for the Feds but not for the state. Additional research was required to make sure the state forms reflected the reduction in income. 3) The same duplicate form issue exists in 2020! My brokerage account has visibility of my wife's IRA account. Again after importing the forms from the broker her 1099s appear twice with no warnings of possible duplicate forms.
Date published: 2021-03-14
Rated 1 out of 5 by from NOT EASY TO USE MISTAKE AFTER MISTAKE WITH NO REAL WAY OF DESCRIBING WHAT I SHOULD FIX. HOW WOULD ANYONE KNOW WHAT "Form 1099 Dash NEC work sheet a link schedule C and a link to either schedule F, form 8919 or other income statement have been selected to report non-employee compensation. Only one can be selected. You can remove the link that is not applicable." IS SUPPOSED TO MEAN? SERRIOUSLY. WHAT THE CRAP IS THAT? WHY DO YOU GUYS MAKE THIS SO FREAKING HARD? IM GOING TO TRY A DIFFERENT COMPANY OUT NEXT YEAR. TURBO TAX IS TRASH.
Date published: 2021-03-14
Rated 4 out of 5 by from Great Wish it was still actually free but its definitely a great service. I love it!
Date published: 2021-03-14
Rated 5 out of 5 by from Was easy to use Have been using TurboTax for many years now, never a problem with the software or the outcome
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Process The process is quick and easy, even better if you are a return customer.
Date published: 2021-03-14
Rated 5 out of 5 by from No tax problem here...Carry on Better than last year. All my firms pulled up without looking through my drawer of papers. Mu biggest worry was how do I pay my taxes when I own stocks in the stock market...TurboTax pulled all my 1099-DIV forms up already prefilled for me. Excellent play.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Deluxe I have been using Turbo Tax for a number of years. It is my go-to tax program. I would have to take my taxes to someone if I didn't use a program and I like Turbo Tax
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is generally a good program to use The new form 1099 NEC (Nonemployee Compensation) was not incorporated well into this edition of Turbo tax.When I initially entered information the program directed that I would be allowed to enter additional data later but I was not until a final check was done indicating errors due to information not being included on the corresponding 1099 NEC work sheet.
Date published: 2021-03-14
Rated 5 out of 5 by from Makes tax so much better The step by step process made our complicated tax situation a breeze.
Date published: 2021-03-14
Rated 3 out of 5 by from Turbo Tax is helpful I wish Turbo Tax would provide some suggestions at the end of the filing as to how to prepare better for next year's taxes. For example, I had to pay $60.00 for my federal return. I would like to plan for more of a cushion for next year so that I can avoid having to owe money.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax missed a simple mistake Three issues: 1) After importing taxpayer and spouse broker forms the spouse 1099 forms were duplicated but the error check did not flag the duplicate forms and I did not catch it either so the extra income caused extra tax. 2) As I mended the return the refund due was reflected for the Feds but not for the state. Additional research was required to make sure the state forms reflected the reduction in income. 3) The same duplicate form issue exists in 2020! My brokerage account has visibility of my wife's IRA account. Again after importing the forms from the broker her 1099s appear twice with no warnings of possible duplicate forms.
Date published: 2021-03-14
Rated 1 out of 5 by from NOT EASY TO USE MISTAKE AFTER MISTAKE WITH NO REAL WAY OF DESCRIBING WHAT I SHOULD FIX. HOW WOULD ANYONE KNOW WHAT "Form 1099 Dash NEC work sheet a link schedule C and a link to either schedule F, form 8919 or other income statement have been selected to report non-employee compensation. Only one can be selected. You can remove the link that is not applicable." IS SUPPOSED TO MEAN? SERRIOUSLY. WHAT THE CRAP IS THAT? WHY DO YOU GUYS MAKE THIS SO FREAKING HARD? IM GOING TO TRY A DIFFERENT COMPANY OUT NEXT YEAR. TURBO TAX IS TRASH.
Date published: 2021-03-14
Rated 4 out of 5 by from Great Wish it was still actually free but its definitely a great service. I love it!
Date published: 2021-03-14
Rated 5 out of 5 by from Was easy to use Have been using TurboTax for many years now, never a problem with the software or the outcome
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Process The process is quick and easy, even better if you are a return customer.
Date published: 2021-03-14
Rated 5 out of 5 by from No tax problem here...Carry on Better than last year. All my firms pulled up without looking through my drawer of papers. Mu biggest worry was how do I pay my taxes when I own stocks in the stock market...TurboTax pulled all my 1099-DIV forms up already prefilled for me. Excellent play.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Deluxe I have been using Turbo Tax for a number of years. It is my go-to tax program. I would have to take my taxes to someone if I didn't use a program and I like Turbo Tax
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is generally a good program to use The new form 1099 NEC (Nonemployee Compensation) was not incorporated well into this edition of Turbo tax.When I initially entered information the program directed that I would be allowed to enter additional data later but I was not until a final check was done indicating errors due to information not being included on the corresponding 1099 NEC work sheet.
Date published: 2021-03-14
Rated 5 out of 5 by from Makes tax so much better The step by step process made our complicated tax situation a breeze.
Date published: 2021-03-14
Rated 3 out of 5 by from Turbo Tax is helpful I wish Turbo Tax would provide some suggestions at the end of the filing as to how to prepare better for next year's taxes. For example, I had to pay $60.00 for my federal return. I would like to plan for more of a cushion for next year so that I can avoid having to owe money.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6618