TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Smooth submission Smooth submission this year. My questions were answered by a prompt and spent some time with a live agent and was helpful.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was satisfactory It did not do my foreign taxes properly and my package was rejected by the IRS. The second time it was done correctly and was accepted.
Date published: 2022-04-15
Rated 5 out of 5 by from Taxes from your couch I love that TurboTax anticipates your questions, and has answers at the ready in the form of a sidebar. You get the information you need, and you don't lose your place. Just one of many well-thought-out features.
Date published: 2022-04-15
Rated 4 out of 5 by from turbotax was great! This was my first time doing my taxes and it was pretty simple!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Makes it Easy to File Your Taxes Yourself Turbo Makes it Easy to File Your Taxes Yourself. Online Help is very good and they step you through every step of the process
Date published: 2022-04-15
Rated 4 out of 5 by from Great except for applying correct discounts!! I have used Turbo Tax for years and love the products and ease of use, however, for the last two to three years when it is time to check out and pay, the discount is never given to you and the amount of time spent on trying to find out why ends up ruining the whole experience. Thats why I didn't give an excellent rating.
Date published: 2022-04-15
Rated 1 out of 5 by from This years software was not good Was unable to readily find last years return, the PDF file I found wouldnt populate all the last years return information, wouldn't load the PDF file from a thumb drive to the new return. still cant find how to load the .tax file to this years "online" return, very confusing with all the upsell advertisements when signing onto the home account page. I couldnt find how to download a .tax file from the save page at the end of filing, in the software, only a PDF download.
Date published: 2022-04-15
Rated 4 out of 5 by from Awesome great great great great awesome awesome awesome love it
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was easy filing I didn't like that there was a cost to filing my Federal returns. Been filing with Turbo Tax for multiple years and never had to pay Federal before. But it was easy and convenient so I stuck with them to file again this year.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is perfect. I have been filing tax return using TurboTax Online (or desktop product) for last decade. It is a great tool for anyone interested to file on their own for all different scenarios. With live help and expert review you are always right. The expert that talked with (Jonathan) is absolutely experienced. He helped on the specific questions I had with full confidence and clarity. Kudos to the TurboTax team.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Smooth submission Smooth submission this year. My questions were answered by a prompt and spent some time with a live agent and was helpful.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was satisfactory It did not do my foreign taxes properly and my package was rejected by the IRS. The second time it was done correctly and was accepted.
Date published: 2022-04-15
Rated 5 out of 5 by from Taxes from your couch I love that TurboTax anticipates your questions, and has answers at the ready in the form of a sidebar. You get the information you need, and you don't lose your place. Just one of many well-thought-out features.
Date published: 2022-04-15
Rated 4 out of 5 by from turbotax was great! This was my first time doing my taxes and it was pretty simple!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Makes it Easy to File Your Taxes Yourself Turbo Makes it Easy to File Your Taxes Yourself. Online Help is very good and they step you through every step of the process
Date published: 2022-04-15
Rated 4 out of 5 by from Great except for applying correct discounts!! I have used Turbo Tax for years and love the products and ease of use, however, for the last two to three years when it is time to check out and pay, the discount is never given to you and the amount of time spent on trying to find out why ends up ruining the whole experience. Thats why I didn't give an excellent rating.
Date published: 2022-04-15
Rated 1 out of 5 by from This years software was not good Was unable to readily find last years return, the PDF file I found wouldnt populate all the last years return information, wouldn't load the PDF file from a thumb drive to the new return. still cant find how to load the .tax file to this years "online" return, very confusing with all the upsell advertisements when signing onto the home account page. I couldnt find how to download a .tax file from the save page at the end of filing, in the software, only a PDF download.
Date published: 2022-04-15
Rated 4 out of 5 by from Awesome great great great great awesome awesome awesome love it
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was easy filing I didn't like that there was a cost to filing my Federal returns. Been filing with Turbo Tax for multiple years and never had to pay Federal before. But it was easy and convenient so I stuck with them to file again this year.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is perfect. I have been filing tax return using TurboTax Online (or desktop product) for last decade. It is a great tool for anyone interested to file on their own for all different scenarios. With live help and expert review you are always right. The expert that talked with (Jonathan) is absolutely experienced. He helped on the specific questions I had with full confidence and clarity. Kudos to the TurboTax team.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6618