TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
cmichaelc71 from
thanks
quick and easy. and also free which is nice. which is great,
Date published: 2023-03-13
Rated 5 out of 5 by
eros5330 from
Adequate
Seems a lot simpler than in past years. Easing to use
Date published: 2023-03-13
Rated 3 out of 5 by
chrisjaxxy from
Very confusing
I have used h&r block in the past ,which is much simpler. At the end when they ask you to correct errors, Once I went back to that form there was no way to go back to return. Backward arrow did not work,
Date published: 2023-03-13
Rated 4 out of 5 by
suvimavis from
Very Good but Room for Improvement
Very good, but some of the language can be more descriptive. Some of the language wasn't descriptive enough for a new company owner filing the taxes for the first time. The help section wasn't very helpful and should have had more examples.
Date published: 2023-03-13
Rated 5 out of 5 by
JUPEO from
Turbo Tax makes my life smoother
I feel so confident using Turbo tax for my taxes. I know they will take care of all the details.
Date published: 2023-03-13
Rated 5 out of 5 by
Arvin02 from
Turbotax is awesome..
It was really helpful for me to issue refund. I am really satisfied with the service.
Date published: 2023-03-13
Rated 3 out of 5 by
sgillinois from
state version of TT business is difficult
TT should prompt to print state forms that cannot be efiled. Instead it just says "congratulations, you are done with filing!" Only I am not done, and finding all of the necessary state documents is very difficult. It also did not have the correct business code number on my state form. It did not match the code on my federal form. It was nearly impossible to change it manually.
Date published: 2023-03-13
Rated 2 out of 5 by
Anthony606 from
Cannot E-File Taxes (Federal or State)
I completed my taxes (both federal and state) but the software would not allow me to E-File. I contacted software support and they indicated this is a known issue and it is being worked on. The recommendation was to print and mail the taxes. I also requested a refund of the state e-file fee I paid....a form was sent to request that as well.
Date published: 2023-03-13
Rated 3 out of 5 by
Turbo what from
Not very helpful
Live expert helped me mess up my return and now I needed to amend my refund and they weren't much help with that either. I'm highly dissatisfied with turbotax
Date published: 2023-03-13
Rated 5 out of 5 by
Adam1884 from
Great products and service!
Filing was a breeze with Turbo Tax! I recommend to anyone who has been overpaying the tax man for years!
All TurboTax® Offerings Reviews - Page 6618
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cmichaelc71 from
thanks
quick and easy. and also free which is nice. which is great,
Date published: 2023-03-13
Rated 5 out of 5 by
eros5330 from
Adequate
Seems a lot simpler than in past years. Easing to use
Date published: 2023-03-13
Rated 3 out of 5 by
chrisjaxxy from
Very confusing
I have used h&r block in the past ,which is much simpler. At the end when they ask you to correct errors, Once I went back to that form there was no way to go back to return. Backward arrow did not work,
Date published: 2023-03-13
Rated 4 out of 5 by
suvimavis from
Very Good but Room for Improvement
Very good, but some of the language can be more descriptive. Some of the language wasn't descriptive enough for a new company owner filing the taxes for the first time. The help section wasn't very helpful and should have had more examples.
Date published: 2023-03-13
Rated 5 out of 5 by
JUPEO from
Turbo Tax makes my life smoother
I feel so confident using Turbo tax for my taxes. I know they will take care of all the details.
Date published: 2023-03-13
Rated 5 out of 5 by
Arvin02 from
Turbotax is awesome..
It was really helpful for me to issue refund. I am really satisfied with the service.
Date published: 2023-03-13
Rated 3 out of 5 by
sgillinois from
state version of TT business is difficult
TT should prompt to print state forms that cannot be efiled. Instead it just says "congratulations, you are done with filing!" Only I am not done, and finding all of the necessary state documents is very difficult. It also did not have the correct business code number on my state form. It did not match the code on my federal form. It was nearly impossible to change it manually.
Date published: 2023-03-13
Rated 2 out of 5 by
Anthony606 from
Cannot E-File Taxes (Federal or State)
I completed my taxes (both federal and state) but the software would not allow me to E-File. I contacted software support and they indicated this is a known issue and it is being worked on. The recommendation was to print and mail the taxes. I also requested a refund of the state e-file fee I paid....a form was sent to request that as well.
Date published: 2023-03-13
Rated 3 out of 5 by
Turbo what from
Not very helpful
Live expert helped me mess up my return and now I needed to amend my refund and they weren't much help with that either. I'm highly dissatisfied with turbotax
Date published: 2023-03-13
Rated 5 out of 5 by
Adam1884 from
Great products and service!
Filing was a breeze with Turbo Tax! I recommend to anyone who has been overpaying the tax man for years!
All TurboTax® Offerings Reviews - Page 6618
Date published: 2023-03-13