TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Affiliate discounts do not work After going through this annual pain in the neck it was extremely disappointing to get to the last page and see the discount code was not applied. Will likely use another service next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Ease of Use Turbo Tax is the only tax return software I've ever used, so I can't say it's better than anyone else, however Turbo Tax has never given me a reason to switch to anyone else. Easy to use and the helpful tools, it has always made filing my taxes as easy as possible.
Date published: 2021-03-13
Rated 3 out of 5 by from 2020 Adding new taxes year and the old year taxes confused me and I think last taxes year 2019 should only be able to review not edit. I had issues with it. then on your site adding my interest from my bank Service Credit Union was not on your site and it took me a very long time to add it.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Great! I had a really good experience working with Robert. He is very knowledgeable and was very helpful. Thanks
Date published: 2021-03-13
Rated 5 out of 5 by from so easy Turbo tax always makes filing my TAXES EASY! i file with them every year!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is great Made sure I got everything I deserve. Definitely would recommend no matter if your experienced with taxes or not
Date published: 2021-03-13
Rated 1 out of 5 by from There is a bug for charitable cash contributions I got stuck on the same bug in the charitable cash contributions flow for 2 hours. Still can't figure out exactly how I got past it but it seems like an original entry that I went back and updated later on never saved and it broke something every time I tried to review my federal taxes. The live help feature is a chatbot that actually couldn't help me in any way. Between those problems and the extreme price hikes for both federal and state returns this year, this was by far my worst experience as a turbotax user in the 10+ years I've been using the product.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is the best! No one beats the step-by-step instructions that TurboTax provides.
Date published: 2021-03-13
Rated 5 out of 5 by from THANK YOU Easy task thank you so much for helping me get my stimulus
Date published: 2021-03-13
Rated 4 out of 5 by from Hassle free and easy to use, baybaaaay Turbo Tax is the bees knees. I’m not an actual adult that knows how to do tax stuff so ole Double T makes it easy and stress free. If I would’ve done my return without T to the Max I would’ve been worried the IRS would throw a flash bang through the window and taken my out Expendables style. Thanks for the stress free sleep, Double T
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Affiliate discounts do not work After going through this annual pain in the neck it was extremely disappointing to get to the last page and see the discount code was not applied. Will likely use another service next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Ease of Use Turbo Tax is the only tax return software I've ever used, so I can't say it's better than anyone else, however Turbo Tax has never given me a reason to switch to anyone else. Easy to use and the helpful tools, it has always made filing my taxes as easy as possible.
Date published: 2021-03-13
Rated 3 out of 5 by from 2020 Adding new taxes year and the old year taxes confused me and I think last taxes year 2019 should only be able to review not edit. I had issues with it. then on your site adding my interest from my bank Service Credit Union was not on your site and it took me a very long time to add it.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Great! I had a really good experience working with Robert. He is very knowledgeable and was very helpful. Thanks
Date published: 2021-03-13
Rated 5 out of 5 by from so easy Turbo tax always makes filing my TAXES EASY! i file with them every year!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is great Made sure I got everything I deserve. Definitely would recommend no matter if your experienced with taxes or not
Date published: 2021-03-13
Rated 1 out of 5 by from There is a bug for charitable cash contributions I got stuck on the same bug in the charitable cash contributions flow for 2 hours. Still can't figure out exactly how I got past it but it seems like an original entry that I went back and updated later on never saved and it broke something every time I tried to review my federal taxes. The live help feature is a chatbot that actually couldn't help me in any way. Between those problems and the extreme price hikes for both federal and state returns this year, this was by far my worst experience as a turbotax user in the 10+ years I've been using the product.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is the best! No one beats the step-by-step instructions that TurboTax provides.
Date published: 2021-03-13
Rated 5 out of 5 by from THANK YOU Easy task thank you so much for helping me get my stimulus
Date published: 2021-03-13
Rated 4 out of 5 by from Hassle free and easy to use, baybaaaay Turbo Tax is the bees knees. I’m not an actual adult that knows how to do tax stuff so ole Double T makes it easy and stress free. If I would’ve done my return without T to the Max I would’ve been worried the IRS would throw a flash bang through the window and taken my out Expendables style. Thanks for the stress free sleep, Double T
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6616