TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Way To Go Turbo!! No questions went unanswered! Tax Team was helpful, kind and lots of patience. Looking forward to 2021 filings.
Date published: 2021-02-27
Rated 5 out of 5 by from Incredible Intuitive, user friendly, and overall, satisfying, TurboTax allow for anyone to perform their taxes with ease for a simple, guilt-free rewarding experience.
Date published: 2021-02-27
Rated 4 out of 5 by from Helpful, but more expensive than previous year I really appreciated the "live" help in the chat box and I also spoke to a live person who helped me find the right section to enter some information. It would be nice if when going through to review the different sections that once you did review, it would go on to the next instead of going all the way back to the top of the page. Very time consuming! Last year I paid a total of $140 to file my Federal and State returns with Turbo Tax. This year, although nothing has changed in regard to my tax info, I ended up paying $200 and this was supposedly with a $30 credit! Not sure if I will use them again next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome Spoke to Angelyn and she helped me navigate the last parts very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is a must! I have used TurboTax for almost 10 years and it transfers my information from year to year. Owning my own home, being a single mom, working fulltime, is a lot. Not having to stress about my taxes is so great. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome I had Dianna from the state of MN...she was really great! Took time and had the knowledge I needed to get me through much easier! Really happy!
Date published: 2021-02-27
Rated 5 out of 5 by from Sooooo Easy Very quick and easy to use. Gets better every year.
Date published: 2021-02-27
Rated 4 out of 5 by from Very convienient, helpful, and fun to do this othe Went well except : In past years you ALWAYS ASKED : " Did you receive Social Security payments ?" AND "Did you make quarterly payments to the US Treasury this past year?" This year you did not ask and I had a tough time finding where to make these entries. I succeeded but nest year PLEASE INCLUDE THESE QUESTIONS !! Also you had a terrible time accepting my mortgage interest and property tax info asking repeatedly for confirmation/ correction along with a couple of other redundent items. All was entered correctly the first time so this is a "wonder why?" and considerable delay. Understanding would help. (possibly caused by hiccup in internet connection?)
Date published: 2021-02-27
Rated 5 out of 5 by from Explicit and specific Easy to use and follow explicit directions and guidelines
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Great experience My first time using this system and I was nervous. It was simple and easy and there were so many features I could use to stop, ask a question, get clarity, go back etc. Very user friendly.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 6614
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Way To Go Turbo!! No questions went unanswered! Tax Team was helpful, kind and lots of patience. Looking forward to 2021 filings.
Date published: 2021-02-27
Rated 5 out of 5 by from Incredible Intuitive, user friendly, and overall, satisfying, TurboTax allow for anyone to perform their taxes with ease for a simple, guilt-free rewarding experience.
Date published: 2021-02-27
Rated 4 out of 5 by from Helpful, but more expensive than previous year I really appreciated the "live" help in the chat box and I also spoke to a live person who helped me find the right section to enter some information. It would be nice if when going through to review the different sections that once you did review, it would go on to the next instead of going all the way back to the top of the page. Very time consuming! Last year I paid a total of $140 to file my Federal and State returns with Turbo Tax. This year, although nothing has changed in regard to my tax info, I ended up paying $200 and this was supposedly with a $30 credit! Not sure if I will use them again next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome Spoke to Angelyn and she helped me navigate the last parts very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is a must! I have used TurboTax for almost 10 years and it transfers my information from year to year. Owning my own home, being a single mom, working fulltime, is a lot. Not having to stress about my taxes is so great. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome I had Dianna from the state of MN...she was really great! Took time and had the knowledge I needed to get me through much easier! Really happy!
Date published: 2021-02-27
Rated 5 out of 5 by from Sooooo Easy Very quick and easy to use. Gets better every year.
Date published: 2021-02-27
Rated 4 out of 5 by from Very convienient, helpful, and fun to do this othe Went well except : In past years you ALWAYS ASKED : " Did you receive Social Security payments ?" AND "Did you make quarterly payments to the US Treasury this past year?" This year you did not ask and I had a tough time finding where to make these entries. I succeeded but nest year PLEASE INCLUDE THESE QUESTIONS !! Also you had a terrible time accepting my mortgage interest and property tax info asking repeatedly for confirmation/ correction along with a couple of other redundent items. All was entered correctly the first time so this is a "wonder why?" and considerable delay. Understanding would help. (possibly caused by hiccup in internet connection?)
Date published: 2021-02-27
Rated 5 out of 5 by from Explicit and specific Easy to use and follow explicit directions and guidelines
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Great experience My first time using this system and I was nervous. It was simple and easy and there were so many features I could use to stop, ask a question, get clarity, go back etc. Very user friendly.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 6614