TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from love/annoyance I really like using TurboTax I have used them for years at this point and got others to use it as well but the pricing is annoying. I went from 0 to 35 bucks to over a hundred and now over 200....crazy. I like the service though so just annoyed by it.
Date published: 2023-03-13
Rated 1 out of 5 by from I am very disappointed in Turbo Tax. My return was rejected for not entering 10-95-A information. During the process of completion my return it never asked for this information. Following the processing of doing an amended return i was not able to e-file the amended return, thus delaying the process f reviewing the return and receiving my refund. I am very disappointed with Turbo Tax and will likely not use it in the future.
Date published: 2023-03-13
Rated 4 out of 5 by from Certain Kinks in Software Partnership - California -Screen name "Owned or Leased Real Property in California". When you push the "yes" button, it will open and ask additional questions. However, if you go back to this page, system puts a "no" as the answer. It seems to remember the answer on the "yes" button when you go to the next screen. but why does it not remember the initial answer on the software input page?
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent Every one was very helpful and quick to answer any questions
Date published: 2023-03-13
Rated 5 out of 5 by from could not be easier gather all your needed info and it is a breeze to fill out forms
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is awesome Website can definitely be more user-friendly and easier to get to ! Some of the options are confusing. Nothing drastically bad though
Date published: 2023-03-13
Rated 1 out of 5 by from Rip off. Terrible. Tedious, repeated errors and resets, poor grammar, cutesy. Free but not free; e-file -but not.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax Very helpful and kind and patient. Both people who helped me were very knowledgeable.
Date published: 2023-03-13
Rated 4 out of 5 by from PERSONAL TAXES 2022 Good program well thought out bad idea haveing so many letters needed before you can post
Date published: 2023-03-13
Rated 5 out of 5 by from great step by step we really got a lot out of the step by step tutorial
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from love/annoyance I really like using TurboTax I have used them for years at this point and got others to use it as well but the pricing is annoying. I went from 0 to 35 bucks to over a hundred and now over 200....crazy. I like the service though so just annoyed by it.
Date published: 2023-03-13
Rated 1 out of 5 by from I am very disappointed in Turbo Tax. My return was rejected for not entering 10-95-A information. During the process of completion my return it never asked for this information. Following the processing of doing an amended return i was not able to e-file the amended return, thus delaying the process f reviewing the return and receiving my refund. I am very disappointed with Turbo Tax and will likely not use it in the future.
Date published: 2023-03-13
Rated 4 out of 5 by from Certain Kinks in Software Partnership - California -Screen name "Owned or Leased Real Property in California". When you push the "yes" button, it will open and ask additional questions. However, if you go back to this page, system puts a "no" as the answer. It seems to remember the answer on the "yes" button when you go to the next screen. but why does it not remember the initial answer on the software input page?
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent Every one was very helpful and quick to answer any questions
Date published: 2023-03-13
Rated 5 out of 5 by from could not be easier gather all your needed info and it is a breeze to fill out forms
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is awesome Website can definitely be more user-friendly and easier to get to ! Some of the options are confusing. Nothing drastically bad though
Date published: 2023-03-13
Rated 1 out of 5 by from Rip off. Terrible. Tedious, repeated errors and resets, poor grammar, cutesy. Free but not free; e-file -but not.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax Very helpful and kind and patient. Both people who helped me were very knowledgeable.
Date published: 2023-03-13
Rated 4 out of 5 by from PERSONAL TAXES 2022 Good program well thought out bad idea haveing so many letters needed before you can post
Date published: 2023-03-13
Rated 5 out of 5 by from great step by step we really got a lot out of the step by step tutorial
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6610