TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is incredible Thank you TurboTax and to Veronica that made everything easy for me. I can't thank her enough for her kindness and patience.
Date published: 2023-03-17
Rated 5 out of 5 by from Much Easier than I thought it would be After a bad experience with a certified CPA, a friend recommended Turbo Tax. He said it would be easy- and I thought "Yeah, right". So after purchasing the CD and dragging my feet to get it done, I finally too the plunge; and it was easier than I thought.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax --- Going on 10 years for me. I had to get help multiple times and for the most part the help I received was very good.
Date published: 2023-03-17
Rated 4 out of 5 by from Pretty good Another year of filing with TurboTax was relatively easy. There were a few things that I was prompted to update during the review process that didn't really make sense, and when I went back to a previous section to check the information I was supposed to correct, I could not find it. Then I tried to call TurboTax to get help but could not find a number to call on the website. Eventually, I did an internet search for a contact number and found one.
Date published: 2023-03-17
Rated 4 out of 5 by from Precise Fantastic experience I recommend this service to anyone does not have tax prep experience.
Date published: 2023-03-17
Rated 2 out of 5 by from 2022 Premier has Glitches Despite using Turbotax for the last 5 years this was the worst. Started my new return by importing information from my 2021 return. The first few pages seemed to verify that had occurred but once I got into pages needing numerical information from last year, there was nothing there. Talked with live tech support who was very pleasant but had no alternative to suggest but to start over! didn't even suggest using "Forms" view to try to finish. Took me twice as long or more than last year due to trying to troubleshoot the problem and find a solution online. Others have experienced the same problem.
Date published: 2023-03-17
Rated 4 out of 5 by from Nice and Easy Great and easy however sometimes I’m not sure if I’m doing something correctly. But! Turbo Tax always has the option for further information and the ability to contact someone when you have questions
Date published: 2023-03-17
Rated 4 out of 5 by from Easy way to do the annual tax return This is the 8th year I have used Turbo Tax and I have never experiences any issues.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome and so is Veronica It was awesome. Thank you so very, very, much!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from Super easy! Super thoughtful software! So easy to use, and easy to edit when I had made mistakes.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is incredible Thank you TurboTax and to Veronica that made everything easy for me. I can't thank her enough for her kindness and patience.
Date published: 2023-03-17
Rated 5 out of 5 by from Much Easier than I thought it would be After a bad experience with a certified CPA, a friend recommended Turbo Tax. He said it would be easy- and I thought "Yeah, right". So after purchasing the CD and dragging my feet to get it done, I finally too the plunge; and it was easier than I thought.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax --- Going on 10 years for me. I had to get help multiple times and for the most part the help I received was very good.
Date published: 2023-03-17
Rated 4 out of 5 by from Pretty good Another year of filing with TurboTax was relatively easy. There were a few things that I was prompted to update during the review process that didn't really make sense, and when I went back to a previous section to check the information I was supposed to correct, I could not find it. Then I tried to call TurboTax to get help but could not find a number to call on the website. Eventually, I did an internet search for a contact number and found one.
Date published: 2023-03-17
Rated 4 out of 5 by from Precise Fantastic experience I recommend this service to anyone does not have tax prep experience.
Date published: 2023-03-17
Rated 2 out of 5 by from 2022 Premier has Glitches Despite using Turbotax for the last 5 years this was the worst. Started my new return by importing information from my 2021 return. The first few pages seemed to verify that had occurred but once I got into pages needing numerical information from last year, there was nothing there. Talked with live tech support who was very pleasant but had no alternative to suggest but to start over! didn't even suggest using "Forms" view to try to finish. Took me twice as long or more than last year due to trying to troubleshoot the problem and find a solution online. Others have experienced the same problem.
Date published: 2023-03-17
Rated 4 out of 5 by from Nice and Easy Great and easy however sometimes I’m not sure if I’m doing something correctly. But! Turbo Tax always has the option for further information and the ability to contact someone when you have questions
Date published: 2023-03-17
Rated 4 out of 5 by from Easy way to do the annual tax return This is the 8th year I have used Turbo Tax and I have never experiences any issues.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome and so is Veronica It was awesome. Thank you so very, very, much!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from Super easy! Super thoughtful software! So easy to use, and easy to edit when I had made mistakes.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6609