TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always use Turbo Tax Very intuitive and simple if you have your data in order.
Date published: 2023-03-13
Rated 1 out of 5 by from Sneaky It's a little misleading at the final steps 1 - steps 3. They take your money at step 1 after card information is put in. The button you click does not state that you are paying right now. The button is a continue button so we assumed we would see a final page of what we would be paying Turbo Tax. But no, they immediately take it out of your banking account. When you continue on it's to talk about the refund then step 3 is to e-file. At the end of these steps is when you should submit payment to Turbo Tax.
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and Easy Easy to complete in a relatively short time. All good.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is awesome very easy to use and questions are easy to understand.
Date published: 2023-03-13
Rated 5 out of 5 by from good it was hard at first because im not a computer person
Date published: 2023-03-13
Rated 5 out of 5 by from AWESOME FAST ACCURATE UPDATED EASY WAY TO FILE YOUR FEDERAL AND STATE TAXES
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and Fast Super convenient, has great FAQ and examples for use.
Date published: 2023-03-13
Rated 1 out of 5 by from No longer a good product I'm a long-time TurboTax user, and I no longer intend to use the product. The process is far less intuitive than it used to be. I caught errors in the documents it scanned from my phone, and I discovered that it cost me money on my state return by not asking about certain information (and not making it possible for me to edit the return directly).
Date published: 2023-03-13
Rated 1 out of 5 by from Turbo tax bad I don’t like turbo tax they charge me when they say it will be free
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent Service It has all been most excellent. All was seemless and timely.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always use Turbo Tax Very intuitive and simple if you have your data in order.
Date published: 2023-03-13
Rated 1 out of 5 by from Sneaky It's a little misleading at the final steps 1 - steps 3. They take your money at step 1 after card information is put in. The button you click does not state that you are paying right now. The button is a continue button so we assumed we would see a final page of what we would be paying Turbo Tax. But no, they immediately take it out of your banking account. When you continue on it's to talk about the refund then step 3 is to e-file. At the end of these steps is when you should submit payment to Turbo Tax.
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and Easy Easy to complete in a relatively short time. All good.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is awesome very easy to use and questions are easy to understand.
Date published: 2023-03-13
Rated 5 out of 5 by from good it was hard at first because im not a computer person
Date published: 2023-03-13
Rated 5 out of 5 by from AWESOME FAST ACCURATE UPDATED EASY WAY TO FILE YOUR FEDERAL AND STATE TAXES
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and Fast Super convenient, has great FAQ and examples for use.
Date published: 2023-03-13
Rated 1 out of 5 by from No longer a good product I'm a long-time TurboTax user, and I no longer intend to use the product. The process is far less intuitive than it used to be. I caught errors in the documents it scanned from my phone, and I discovered that it cost me money on my state return by not asking about certain information (and not making it possible for me to edit the return directly).
Date published: 2023-03-13
Rated 1 out of 5 by from Turbo tax bad I don’t like turbo tax they charge me when they say it will be free
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent Service It has all been most excellent. All was seemless and timely.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6609