TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from 2021 Taxes - Done! Really really great product. The basic tax needs are simple, but TT makes it even easier. But once things get complex, it's super nice to trust the software to ask the questions, collect the input, and execute. Highly recommend
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great seamless process and easy to file at anytime. will file again
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use Turbo tax was Easy, fast, and efficient!! Will def use it again!
Date published: 2021-03-01
Rated 5 out of 5 by from Taxes are "easy" So there's no such thing as simple and easy taxes. Turbo tax does its daggone best to prove me wrong. It is extremely helpful in every single aspect. I had multiple questions and only once had to resort to a google search to figure it out. There little Help boxes that don't navigate you away are useful. You can walk away and time out and when you come back its pretty simple to get back to where you were. I used H&R last year and while they did do a good job it was not as simple and easy as this. Never had to leave my house. One trip to the filing cabinet was all I needed. I definitely recommend Turbo Tax to any one filing "simple" W-2's.
Date published: 2021-03-01
Rated 5 out of 5 by from A-OK A-OK Easy to understand and very informative. Recommended
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made filing for the first time EASY! This was my first year filing by myself and turbotax made it easy and simple. It was very easy to understand, terms that I was not familiar with were explained thoroughly on the site. Overall it was a wonderful and easy first experience.
Date published: 2021-03-01
Rated 4 out of 5 by from Simplicity with a Cost I have been using TurboTax since I was a 16 years old. 8 years later, I have never had any problems or hiccups... until now. Before I say anything, this is a great software to use for ANYONE who doesn't have a lot going on with their taxes (a regular w2 employee etc). This year, I recently began a new trading account, as well as opened a Roth IRA for myself. TurboTax makes it EASY to import all the information WITHOUT having to put it in yourself (which is awesome). Upon finishing my return towards the end, I ran into a problem where it was making me put in the "acquired date" over and over again. After an hour of research and waiting in a queue to get a rep on the phone, I figured it out. The problem was it didn't input the information correctly. The information for box 1 (whether its a short or long term covered capital gain). I had to go in and change EACH box individually, as well as redo each "acquired date" as it appeared on my 1099B form manually. For making it so painless, why didn't the software just migrate that over? It seemed like a waste of time for something that got all the other answers correct. I wish it would have pointed this out easier for what I was doing, or just ALLOWED me to input the dates without it glitching. Lastly, the biggest thing is the cost. The reason I'm complaining in the first place is it charged me like $60 for this service and $50 for a misc service I dont understand. I might be going to Credit Karma next year since I heard they do the SAME THING, but free. Like I said, it's not bad, but for someone who's never had a problem and there's finally a coding error? Seems odd and should be fixed considering the vast majority of responsible Americans have Stocks and Bonds as a normality of their life.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to Use I have used Turbo tax the last 4 years. It is easy to use and helps get me the most money out of my return.
Date published: 2021-03-01
Rated 4 out of 5 by from Explained well The software explained any question well. I will use is again next year.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is Great It was comprehensible, and easy to follow and simple.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6609
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 2021 Taxes - Done! Really really great product. The basic tax needs are simple, but TT makes it even easier. But once things get complex, it's super nice to trust the software to ask the questions, collect the input, and execute. Highly recommend
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great seamless process and easy to file at anytime. will file again
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use Turbo tax was Easy, fast, and efficient!! Will def use it again!
Date published: 2021-03-01
Rated 5 out of 5 by from Taxes are "easy" So there's no such thing as simple and easy taxes. Turbo tax does its daggone best to prove me wrong. It is extremely helpful in every single aspect. I had multiple questions and only once had to resort to a google search to figure it out. There little Help boxes that don't navigate you away are useful. You can walk away and time out and when you come back its pretty simple to get back to where you were. I used H&R last year and while they did do a good job it was not as simple and easy as this. Never had to leave my house. One trip to the filing cabinet was all I needed. I definitely recommend Turbo Tax to any one filing "simple" W-2's.
Date published: 2021-03-01
Rated 5 out of 5 by from A-OK A-OK Easy to understand and very informative. Recommended
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made filing for the first time EASY! This was my first year filing by myself and turbotax made it easy and simple. It was very easy to understand, terms that I was not familiar with were explained thoroughly on the site. Overall it was a wonderful and easy first experience.
Date published: 2021-03-01
Rated 4 out of 5 by from Simplicity with a Cost I have been using TurboTax since I was a 16 years old. 8 years later, I have never had any problems or hiccups... until now. Before I say anything, this is a great software to use for ANYONE who doesn't have a lot going on with their taxes (a regular w2 employee etc). This year, I recently began a new trading account, as well as opened a Roth IRA for myself. TurboTax makes it EASY to import all the information WITHOUT having to put it in yourself (which is awesome). Upon finishing my return towards the end, I ran into a problem where it was making me put in the "acquired date" over and over again. After an hour of research and waiting in a queue to get a rep on the phone, I figured it out. The problem was it didn't input the information correctly. The information for box 1 (whether its a short or long term covered capital gain). I had to go in and change EACH box individually, as well as redo each "acquired date" as it appeared on my 1099B form manually. For making it so painless, why didn't the software just migrate that over? It seemed like a waste of time for something that got all the other answers correct. I wish it would have pointed this out easier for what I was doing, or just ALLOWED me to input the dates without it glitching. Lastly, the biggest thing is the cost. The reason I'm complaining in the first place is it charged me like $60 for this service and $50 for a misc service I dont understand. I might be going to Credit Karma next year since I heard they do the SAME THING, but free. Like I said, it's not bad, but for someone who's never had a problem and there's finally a coding error? Seems odd and should be fixed considering the vast majority of responsible Americans have Stocks and Bonds as a normality of their life.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to Use I have used Turbo tax the last 4 years. It is easy to use and helps get me the most money out of my return.
Date published: 2021-03-01
Rated 4 out of 5 by from Explained well The software explained any question well. I will use is again next year.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is Great It was comprehensible, and easy to follow and simple.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6609