TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome always correct and helpful with taxes. I love it!a1
Date published: 2021-03-03
Rated 5 out of 5 by from very good sometimes i did not understand, but was very good otherwise
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Awesome Always helpful, very friendly agents I will continue to use TurboTax
Date published: 2021-03-03
Rated 4 out of 5 by from I like using it the past few years Ive been using Turbo Tax for the past few years, but this year was a little more difficult due to the whole pandemic situation and extra income information needed even though I lost every job I had. Also after reviewing several issues that either needed fixing or correcting, the system asked me to review or correct again & again even though it said "everything looks good". In general I like using turbo tax because it cuts out the unnecessary expense of "tax preparers" that charge outstanding amounts to input basic information.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to use Turbo tax was simple for me.. I am retired and never have been computer literate..I was able to do state and federal very quickly..
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use and very helpful Any questions I had were answered and they had videos to help me figure things out. The app does have a few problems but the website works just fine
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax I found the site very user friendly. I am confident that the site is looking out for my best interest and gave me the highest mount of refund out there to me.
Date published: 2021-03-03
Rated 5 out of 5 by from always easy I'm always done in less than 45 min. I love house it guides me through the steps and the new added videos help me better understand.
Date published: 2021-03-03
Rated 5 out of 5 by from Terrific and non taxing tax filing Simple directions. Excellent clarifications. Superb customer service.
Date published: 2021-03-03
Rated 3 out of 5 by from Not as good as Last year with CPA and Tax Help Ok, I was going to use the LIVE option, but it was going to take 2 weeks to get CPA help, and the Tax Experts were just regular tax preparation folks that couldn't answer tax questions
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 6607
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome always correct and helpful with taxes. I love it!a1
Date published: 2021-03-03
Rated 5 out of 5 by from very good sometimes i did not understand, but was very good otherwise
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Awesome Always helpful, very friendly agents I will continue to use TurboTax
Date published: 2021-03-03
Rated 4 out of 5 by from I like using it the past few years Ive been using Turbo Tax for the past few years, but this year was a little more difficult due to the whole pandemic situation and extra income information needed even though I lost every job I had. Also after reviewing several issues that either needed fixing or correcting, the system asked me to review or correct again & again even though it said "everything looks good". In general I like using turbo tax because it cuts out the unnecessary expense of "tax preparers" that charge outstanding amounts to input basic information.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to use Turbo tax was simple for me.. I am retired and never have been computer literate..I was able to do state and federal very quickly..
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use and very helpful Any questions I had were answered and they had videos to help me figure things out. The app does have a few problems but the website works just fine
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax I found the site very user friendly. I am confident that the site is looking out for my best interest and gave me the highest mount of refund out there to me.
Date published: 2021-03-03
Rated 5 out of 5 by from always easy I'm always done in less than 45 min. I love house it guides me through the steps and the new added videos help me better understand.
Date published: 2021-03-03
Rated 5 out of 5 by from Terrific and non taxing tax filing Simple directions. Excellent clarifications. Superb customer service.
Date published: 2021-03-03
Rated 3 out of 5 by from Not as good as Last year with CPA and Tax Help Ok, I was going to use the LIVE option, but it was going to take 2 weeks to get CPA help, and the Tax Experts were just regular tax preparation folks that couldn't answer tax questions
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 6607