TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Wonderful! Turbo tax made it easy and convenient for my family and i! We appreciate yall!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 Good product no problems. Product was very easy to use and instructions were great. Noe problem
Date published: 2022-04-07
Rated 5 out of 5 by from Easy and Thorough Tax Software Everything is labeled in organized, easy to follow and step by step format.
Date published: 2022-04-07
Rated 5 out of 5 by from Great! As a first time filer in Arizona, it could've been a little more detailed and informative about the law changes and what all the new rules meant, but for the most part it was an easy and fast experience as always. I don't see myself using another service. 10/10
Date published: 2022-04-07
Rated 5 out of 5 by from Easier than I thought It is very helpful. I like seeing last year's entries to compare with this year's.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax really is Awesome The federal tax code has always been difficult for us to understand (poorly written, confusing language, way too voluminous, and some of the forms make no sense to us). This TurboTax program presents an easy path through worrisome and formerly confusing portions of our tax obligations. We enjoy a real sense of confidence because the TurboTax language simplifies a very complicated task. And, what used to take us a week, we can now finish in an afternoon. Sounds dumb, but we actually look forward to doing our taxes with this product.
Date published: 2022-04-07
Rated 1 out of 5 by from Too many Issues wrong The error checker stated no errors, yet it was rejected by the IRS. Instead of the program taking me to the errors to fix, it gave me a paragraph to read, without links to forms. It was very aggravating. I also could not show a refund that was confiscated for taxes owed, so it put it in as income. Bad software this year.
Date published: 2022-04-07
Rated 5 out of 5 by from I am glad I used TurboTax I had a unique tax situation with a lot of different factors. After I attempted to file solely on my own - I realized I needed help. I upgraded and enlisted the help of the online TurboTax professors. I had multiple questions and talked with two different people using the online chat option. It was very helpful and I am so thankful I chose this option.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax Pat was great expert. She stayed in contact through every step. She provided me with updates. I appreciate her for walking me through Tax form and provided insightful information.
Date published: 2022-04-07
Rated 5 out of 5 by from I've used Turbo Tax a few years now and love it! Turbo Tax is easy to use and I recommend it. I have a schedule K-1 in my return and this area could be a little more friendly. Mostly, the fault of the State I live in, not Turbo Tax.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 6604
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Wonderful! Turbo tax made it easy and convenient for my family and i! We appreciate yall!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 Good product no problems. Product was very easy to use and instructions were great. Noe problem
Date published: 2022-04-07
Rated 5 out of 5 by from Easy and Thorough Tax Software Everything is labeled in organized, easy to follow and step by step format.
Date published: 2022-04-07
Rated 5 out of 5 by from Great! As a first time filer in Arizona, it could've been a little more detailed and informative about the law changes and what all the new rules meant, but for the most part it was an easy and fast experience as always. I don't see myself using another service. 10/10
Date published: 2022-04-07
Rated 5 out of 5 by from Easier than I thought It is very helpful. I like seeing last year's entries to compare with this year's.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax really is Awesome The federal tax code has always been difficult for us to understand (poorly written, confusing language, way too voluminous, and some of the forms make no sense to us). This TurboTax program presents an easy path through worrisome and formerly confusing portions of our tax obligations. We enjoy a real sense of confidence because the TurboTax language simplifies a very complicated task. And, what used to take us a week, we can now finish in an afternoon. Sounds dumb, but we actually look forward to doing our taxes with this product.
Date published: 2022-04-07
Rated 1 out of 5 by from Too many Issues wrong The error checker stated no errors, yet it was rejected by the IRS. Instead of the program taking me to the errors to fix, it gave me a paragraph to read, without links to forms. It was very aggravating. I also could not show a refund that was confiscated for taxes owed, so it put it in as income. Bad software this year.
Date published: 2022-04-07
Rated 5 out of 5 by from I am glad I used TurboTax I had a unique tax situation with a lot of different factors. After I attempted to file solely on my own - I realized I needed help. I upgraded and enlisted the help of the online TurboTax professors. I had multiple questions and talked with two different people using the online chat option. It was very helpful and I am so thankful I chose this option.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax Pat was great expert. She stayed in contact through every step. She provided me with updates. I appreciate her for walking me through Tax form and provided insightful information.
Date published: 2022-04-07
Rated 5 out of 5 by from I've used Turbo Tax a few years now and love it! Turbo Tax is easy to use and I recommend it. I have a schedule K-1 in my return and this area could be a little more friendly. Mostly, the fault of the State I live in, not Turbo Tax.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 6604